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Nursing homeFAID #9682

Norwalk Memorial Home

272 BENEDICT AVE, NORWALK, OH, 44857

(419) 668-8101

69 licensed beds

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

272 Benedict Ave

Norwalk, OH 44857

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

365668

Care type

Nursing home

County

Huron

Facility name

Norwalk Memorial Home

Street address

272 BENEDICT AVE

City / state / ZIP

Norwalk, OH 44857

Phone

(419) 668-8101

About this facility — Norwalk Memorial Home

Norwalk Memorial Home is a Medicare/Medicaid-certified skilled nursing facility in Norwalk, Ohio. It is licensed for 69 beds — below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 5 senior care facilities in Norwalk and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Norwalk Memorial Home 33 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

Non profit - Corporation

Registered owners & officers

Fisher Titus Health

Direct owner — 100% stake — since 2016

Burkey, Brent

Director · Operational control · Additional disclosable party — since 2018

Camp, Dennis

Director — since 2017

Coriell, Mark

Director — since 2017

Doughty, Dennis

Director — since 2015

Hazel, Susan

Director — since 2017

Huber, Jeffery

Director — since 2018

Hughes, John

Director — since 2020

Lendrum, John

Director — since 2020

Mattner, Matthew

Officer · Additional disclosable party — since 2024

Roberts, Julie

Director — since 2018

Silvestri, Scott

Officer — since 2025

Zahler, Jonathan

Director — since 2017

Regulatory standing

Licensed / certified since

1985-10-21

CMS overall rating

4 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-08-15

Nurse staffing

3.7 hours per resident per day

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-12-30Health inspectionComplaint-triggered1 citation

F-0729

E · No harm foundFrom a complaint

Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

Corrected 2026-02-06

2024-08-15Health inspection7 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-09-30

F-0606

C · No harm found

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Corrected 2024-09-30

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-09-30

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2024-09-30

F-0740

D · No harm found

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-09-30

F-0758

E · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-09-30

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2024-09-30

5 earlier / fire-safety inspections (25 citations)

2022-03-21Health inspection10 citations

F-0550

E · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-05-05

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-05-05

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-05-05

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2022-05-05

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-05-05

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-05-05

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-05-05

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-05-05

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-05-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-05-05

2019-05-30Health inspection5 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-07-12

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2019-07-12

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-07-12

F-0623

D · No harm found

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-07-12

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-07-12

2024-08-15Fire-safety inspection5 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-30

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-09-30

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-30

K-0909

E · No harm found

Ensure gas and vacuum piping is labeled.

Corrected 2024-09-30

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-09-30

2022-03-21Fire-safety inspection4 citations

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2022-05-05

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-05-05

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-05-05

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-05-05

2019-05-30Fire-safety inspection1 citation

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-07-12

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 365668.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered