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Nursing homeFAID #13833

Novato Healthcare Center

1565 HILL ROAD, NOVATO, CA, 94947
(415) 897-6161
181 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections4/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Novato Healthcare Center
What we can show you for free.
Bed capacity
181
CMS facility ID
555844
Care type
Nursing home
County
Marin
Facility name
Novato Healthcare Center
Street address
1565 HILL ROAD
City / state / ZIP
Novato, CA 94947
Phone
(415) 897-6161

Novato Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Novato, California. It is licensed for 181 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 13 senior care facilities in Novato and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Novato Healthcare Center 138 times across 36 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $90,488 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Individual

Registered owners & officers

Asru Llc
Direct owner — 70% stake — since 2007
Corporate Interface Services Llc
Operational control · Additional disclosable party — since 2024
Kaur, Gurbinder
Operational control · Additional disclosable party — since 2025
Rechnitz, Shlomo
Operational control · Additional disclosable party — since 2019
Rockport Administrative Services, Llc
Operational control · Additional disclosable party — since 2007
Sockell, Mark
Operational control · Additional disclosable party — since 2024

Regulatory standing

Licensed / certified since
2007-10-31
CMS overall rating
1 of 5 stars
Health deficiencies
43 at the last standard inspection
Federal fines
$90,488 total
Last standard inspection
2025-11-13
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$546 per day (≈ $16,600/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
83% Medicaid · 13% Medicare · 3% private/other
Occupancy
90% (fiscal year 2023)
Vs. state median
6% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
181
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 7:00 AM – 8:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-17Health inspectionComplaint-triggered5 citations
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F-0605
D · No harm foundFrom a complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F-0925
F · No harm foundFrom a complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-07-10
2026-06-04Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2026-06-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-25
33 earlier / fire-safety inspections (131 citations)
2026-05-06Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-05-31
2026-04-16Health inspectionComplaint-triggered2 citations
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-05-04
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-04
2026-03-25Health inspectionComplaint-triggered1 citation
F-0688
D · No harm foundFrom a complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2026-04-30
2025-12-31Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-01-05
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-05
2025-12-03Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-17
2025-11-20Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-12-17
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-12-17
2025-11-13Health inspectionComplaint-triggered19 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-11-29
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-11-29
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-11-29
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-11-30
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2025-11-29
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-11-29
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-11-29
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-11-29
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-11-29
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-11-29
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-11-29
F-0760
D · No harm found
Ensure that residents are free from significant medication errors.
Corrected 2025-11-29
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-11-29
F-0802
F · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-11-29
F-0804
F · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-11-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-11-29
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-11-29
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2025-11-29
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-11-29
2025-09-08Health inspectionComplaint-triggered3 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-10-07
F-0760
G · Actual harmFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-10-07
F-0790
D · No harm foundFrom a complaint
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2025-10-07
2025-08-28Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-09-16
F-0645
D · No harm foundFrom a complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-09-16
2025-08-20Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-08-28
2025-08-08Health inspectionComplaint-triggered2 citations
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-09-16
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-09-16
2025-07-18Health inspectionComplaint-triggered1 citation
F-0895
F · No harm foundFrom a complaint
Have a Compliance and Ethics Program.
Corrected 2025-08-01
2025-07-09Health inspectionComplaint-triggered3 citations
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-31
F-0690
E · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-07-31
F-0919
E · No harm foundFrom a complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2025-07-31
2025-07-03Health inspectionComplaint-triggered1 citation
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-07-22
2025-05-19Health inspectionComplaint-triggered4 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-06-20
F-0725
F · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-06-20
F-0760
F · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-07-10
F-0940
F · No harm foundFrom a complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2025-07-10
2025-05-14Health inspectionComplaint-triggered5 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-06-20
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2025-06-20
F-0655
E · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2025-06-20
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-20
F-0926
E · No harm foundFrom a complaint
Have policies on smoking.
Corrected 2025-06-20
2025-05-01Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-28
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-05-28
2025-04-25Health inspectionComplaint-triggered1 citation
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-18
2025-04-23Health inspectionComplaint-triggered1 citation
F-0825
D · No harm foundFrom a complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2025-05-08
2025-03-05Health inspectionComplaint-triggered1 citation
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-04-03
2025-02-24Health inspectionComplaint-triggered2 citations
F-0658
F · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-03-14
F-0838
F · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-03-14
2025-01-09Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-02-11
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-02-11
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-02-11
2024-09-05Health inspectionComplaint-triggered1 citation
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2024-09-30
2024-09-04Health inspectionComplaint-triggered1 citation
F-0760
E · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2024-09-27
2024-07-17Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-13
2024-01-11Health inspection7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-02-21
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-02-21
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-21
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2024-02-21
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-02-21
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-02-21
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-02-21
2023-10-25Health inspectionComplaint-triggered1 citation
F-0790
D · No harm foundFrom a complaint
Provide routine and 24-hour emergency dental care for each resident.
Corrected 2023-11-03
2023-10-09Health inspectionComplaint-triggered1 citation
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-25
2023-09-05Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-23
2021-04-23Health inspection20 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2021-05-28
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-05-28
F-0600
E · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2021-05-28
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2021-05-28
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2021-05-28
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2021-05-28
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-05-28
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2021-05-28
F-0679
E · No harm found
Provide activities to meet all resident's needs.
Corrected 2021-05-28
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-05-28
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2021-05-28
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2021-05-28
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2021-05-28
F-0741
E · No harm found
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected 2021-05-28
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2021-05-28
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-05-28
F-0825
D · No harm found
Provide or get specialized rehabilitative services as required for a resident.
Corrected 2021-05-28
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-05-28
F-0865
D · No harm found
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2021-05-28
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-05-28
2025-11-13Fire-safety inspection10 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2025-11-27
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2025-11-27
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-11-27
K-0342
F · No harm found
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2025-11-27
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-11-27
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-11-27
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-11-27
K-0711
D · No harm found
Provide a written emergency evacuation plan.
Corrected 2025-11-27
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2025-11-27
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-11-27
2024-01-11Fire-safety inspection20 citations
E-0006
F · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2024-02-15
E-0015
E · No harm found
Address subsistence needs for staff and patients.
Corrected 2024-02-15
E-0022
F · No harm found
Establish policies and procedures for sheltering.
Corrected 2024-02-15
E-0023
D · No harm found
Establish policies and procedures for medical documentation.
Corrected 2024-02-15
E-0026
D · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2024-02-15
E-0032
D · No harm found
Provide primary/alternate means for communication.
Corrected 2024-02-15
E-0033
D · No harm found
Establish methods for sharing information.
Corrected 2024-02-15
E-0034
D · No harm found
Provide a means of sharing information on occupancy/needs.
Corrected 2024-02-15
E-0035
D · No harm found
Provide family notifications of emergency plan.
Corrected 2024-02-15
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-02-15
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-02-15
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-02-15
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-02-15
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2024-02-15
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-02-15
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2024-02-15
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-15
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2024-02-15
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-02-15
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-02-15
2021-04-23Fire-safety inspection8 citations
E-0006
D · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2021-06-15
E-0013
D · No harm found
Develop Emergency Preparedness policies and procedures.
Corrected 2021-06-15
E-0024
D · No harm found
Establish policies and procedures for volunteers.
Corrected 2021-06-15
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2021-06-15
K-0343
E · No harm found
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Corrected 2021-06-15
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2021-06-15
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-06-15
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2021-06-15

Federal penalties

2025-08-08Fine$17,624
2025-04-23Fine$72,864
2025-04-23Medicare payment denial — 70 days
Total fines$90,488
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555844.
What people say on Google.
4.670 ratings on Google
★★★★★Jedidah Midevah · 2026-06-04 · via Google

“The staff made me feel welcomed from day one. The nurses were caring and helpful, the therapists were encouraging, and the facility was always clean and comfortable. Everyone treated me with respect and genuinely cared about my recovery. I highly recommend this facility to anyone needing short-term rehabilitation.”

★★★★★Day Love · 2026-06-04 · via Google

“My family and I are incredibly grateful for the care and compassion shown by the staff at this facility. From the nursing team to therapy, social services, and administration, everyone treated us with kindness, respect, and professionalism. The staff was friendly and consistently went above and beyond to ensure comfort, safety, and quality care. The facility was clean, welcoming, and well-maintai…”

★★★★★Pkclothing · 2026-06-21 · via Google

“I was a former resident at Novato Healthcare Center, and the staff treated me with real kindness. The activities and games helped keep my days well-balanced, and the other residents were great company. It felt comfortable and easy to settle in.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 138 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered