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Nursing homeFAID #13163

Oakwood Health Services

2512 NEW PINE DR, ALTOONA, WI, 54720
(715) 833-0400
80 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
80
CMS facility ID
525454
Care type
Nursing home
County
Eau Claire
Facility name
Oakwood Health Services
Street address
2512 NEW PINE DR
City / state / ZIP
Altoona, WI 54720
Phone
(715) 833-0400

About this facility — Oakwood Health Services

Oakwood Health Services is a Medicare/Medicaid-certified skilled nursing facility in Altoona, Wisconsin. It is licensed for 80 beds — above the median for skilled nursing facilities in Wisconsin (65 beds).

It is one of 8 senior care facilities in Altoona and 323 skilled nursing facilities across Wisconsin. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Oakwood Health Services 33 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $36,552 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
North Shore Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Nshf Operations Llc
Direct owner — 100% stake — since 2017
Mills, David
Indirect owner — 20% stake — since 2017
Baumann, Troy
Director · Operational control · Additional disclosable party — since 2017
Belongia, Christina
Operational control · Additional disclosable party — since 2011
Cibc Bank Usa
Security-interest holder · Operational control — since 2024
Cliftonlarsonallen Llp
Operational control · Additional disclosable party — since 2018
Continuum Therapy Partners Llc
Operational control · Additional disclosable party — since 2025
Gee, Darren
Operational control · Additional disclosable party — since 2021
Greer, Lauren
Operational control · Additional disclosable party — since 2023
Hoehn, Jeffrey
Director · Operational control · Additional disclosable party — since 2017
Hostetler, Harry
Operational control · Additional disclosable party — since 2025
North Shore Healthcare Llc
Operational control · Additional disclosable party — since 2017
Nsh Rehab Llc
Operational control · Additional disclosable party — since 2025
Nshf Wisconsin Llc
Additional disclosable party — since 2025
Oakwood Property Holdings, Llc
Additional disclosable party — since 2022
Patzer, Colleen
Operational control · Additional disclosable party — since 2023
Purtell, Brian
Operational control · Additional disclosable party — since 2018
Shrader, Kaiya
Operational control · Additional disclosable party — since 2025
Wipfli Llp
Operational control · Additional disclosable party — since 2002

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1990-01-01
CMS overall rating
3 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$36,552 total
Last standard inspection
2026-03-11
Nurse staffing
4.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$391 per day (≈ $11,890/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
48% Medicaid · 15% Medicare · 37% private/other
Occupancy
69% (fiscal year 2023)
Vs. state median
4% below the WI median of $407/day — full state cost breakdown

Services & coverage

Licensed beds
80
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-03-11Health inspection9 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-04-10
F-0572
D · No harm found
Give residents a notice of rights, rules, services and charges.
Corrected 2026-04-10
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2026-04-10
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-04-10
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-04-10
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-04-10
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-10
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2026-04-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-10
2025-06-03Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-18
9 earlier / fire-safety inspections (23 citations)
2025-02-20Health inspectionComplaint-triggered1 citation
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-02-03
2024-12-18Health inspection4 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-15
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-01-15
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-01-15
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-01-15
2024-08-26Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-09-19
F-0686
J · Immediate jeopardyFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-09-19
2024-07-09Health inspectionComplaint-triggered3 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-12
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-08-12
F-0880
F · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-08-12
2023-10-25Health inspection4 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-16
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-16
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-16
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-11-16
2023-08-10Health inspectionComplaint-triggered1 citation
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-09-09
2026-03-11Fire-safety inspection5 citations
K-0225
D · No harm found
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Corrected 2026-04-11
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-04-11
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-04-11
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-04-11
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2026-04-11
2024-12-18Fire-safety inspection1 citation
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-12-18
2023-10-25Fire-safety inspection2 citations
K-0222
C · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-11-30
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-30

Federal penalties

2025-02-20Fine$22,925
2024-08-26Fine$13,627
Total fines$36,552
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 525454.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered