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Nursing homeFAID #8627

Ontario Center for Rehabilitation and Healthcare

3062 COUNTY COMPLEX DRIVE, CANANDAIGUA, NY, 14424

(585) 396-4345

98 licensed beds

CMS rates Ontario Center for Rehabilitation and Healthcare 1 out of 5 overall. Federal inspectors issued 56 citations across 11 inspections in the last three years, with $117,878 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

3062 County Complex Drive

Canandaigua, NY 14424

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Public record summary

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Bed capacity

CMS facility ID

335564

Care type

Nursing home

County

Ontario

Facility name

Ontario Center for Rehabilitation and Healthcare

Street address

3062 COUNTY COMPLEX DRIVE

City / state / ZIP

Canandaigua, NY 14424

Phone

(585) 396-4345

About this facility — Ontario Center for Rehabilitation and Healthcare

Ontario Center for Rehabilitation and Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Canandaigua, New York. It is licensed for 98 beds — below the median for skilled nursing facilities in New York (160 beds).

It is one of 7 senior care facilities in Canandaigua and 596 skilled nursing facilities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Centers Health Care, a group of 36 facilities on this site.

Federal inspectors have cited Ontario Center for Rehabilitation and Healthcare 56 times across 11 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $117,878 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Centers Health Care

Ownership type

For profit - Limited Liability company

Registered owners & officers

Abramchik, Amir

Direct owner · Additional disclosable party — 95% stake — since 2014

Abramchik, Deborah

Direct owner — 5% stake — since 2014

Goldman, Nathan

Governing body — since 2025

Hagler, Daryl

Additional disclosable party — since 2014

Hendrix, Heidi

Governing body — since 2025

Klein, Yaakov

Operational control · Additional disclosable party — since 2025

Lantzitsky, Aharon

Governing body — since 2025

Pulcino, Tiffany

Operational control · Additional disclosable party — since 2025

Regulatory standing

Federal court records

4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1977-01-01

CMS overall rating

1 of 5 stars

Health deficiencies

20 at the last standard inspection

Federal fines

$117,878 total

Last standard inspection

2025-01-31

Nurse staffing

3.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$380 per day (≈ $11,550/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

77% Medicaid · 7% Medicare · 16% private/other

Occupancy

96% (fiscal year 2023)

Vs. state median

22% below the NY median of $486/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-03-17Health inspectionComplaint-triggered5 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-05-12

F-0641

E · No harm foundFrom a complaint

Ensure each resident receives an accurate assessment.

Corrected 2026-05-12

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-05-12

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

F-0919

E · No harm foundFrom a complaint

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2026-05-12

2025-01-31Health inspectionComplaint-triggered15 citations

F-0550

G · Actual harmFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-05

F-0568

B · No harm found

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2025-03-05

F-0585

E · No harm foundFrom a complaint

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-05

F-0600

K · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-05

F-0623

B · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-03-05

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-05

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-05

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-05

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-03-05

F-0725

H · Actual harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-03-05

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-05

F-0835

F · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-03-05

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-05

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-03-05

F-0919

F · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-03-04

8 earlier / fire-safety inspections (36 citations)

2024-11-02Health inspectionComplaint-triggered1 citation

F-0658

D · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-12-16

2024-07-02Health inspectionComplaint-triggered1 citation

F-0625

D · No harm foundFrom a complaint

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-08-02

2024-04-05Health inspectionComplaint-triggered2 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-25

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-25

2023-01-11Health inspection10 citations

F-0568

B · No harm found

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2023-02-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-02-15

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-02-15

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-02-15

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-02-15

F-0761

D · No harm found

Corrected 2023-02-15

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-02-15

F-0836

D · No harm found

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2023-02-15

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-02-15

2021-06-09Health inspection7 citations

F-0561

D · No harm found

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2021-07-21

F-0610

D · No harm found

Respond appropriately to all alleged violations.

Corrected 2021-07-21

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-07-21

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-07-21

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-07-21

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2021-08-02

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2021-08-02

2025-01-31Fire-safety inspection2 citations

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-03-04

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-02-27

2023-01-11Fire-safety inspection5 citations

E-0029

C · No harm found

Develop a communication plan.

Corrected 2023-02-23

E-0037

C · No harm found

Establish staff and initial training requirements.

Corrected 2023-02-23

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-02-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-02-23

K-0921

D · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-02-23

2021-06-09Fire-safety inspection8 citations

K-0111

D · No harm found

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

Corrected 2021-07-21

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-07-21

K-0355

E · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-07-21

K-0362

E · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2021-07-21

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2021-07-21

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-07-21

K-0911

E · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2021-07-21

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2021-07-21

Federal penalties

2025-01-31Fine$117,878

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 335564.

Quality of care & staffing

How it compares in New York.

Inspection citations, 3 years

More than 87% of nursing homes in the state

State median: 33

Federal fines, 3 years

$117,878

More than 93% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.0

Higher than 12% of nursing homes in the state

State median: 3.6

Nursing staff turnover, annual

81%

Higher than 99% of nursing homes in the state

State median: 38%

Resident outcomes

On 21 federal quality measures, this facility does better than the New York average on 8 and worse on 8. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	6.8%	13.7%	13.5%	Better than state
Lose too much weight	2.8%	5.7%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.0%	0.5%	0.7%	Better than state
With a urinary tract infection	2.2%	1.2%	1.5%	Worse than state
Have depressive symptoms	8.2%	20.1%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	4.5%	3.1%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	93.7%	91.8%	93.7%	Near state average
Ability to walk independently worsened	4.2%	11.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	13.3%	13.2%	19.5%	Near state average
Assessed and appropriately given the seasonal influenza vaccine	97.8%	95.2%	95.3%	Near state average
With pressure ulcers	4.9%	6.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	23.8%	18.6%	18.3%	Worse than state
Received an antipsychotic medication	9.8%	13.7%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.59	1.67	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	4.65	1.29	1.69	Worse than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	81.4%	77.6%	82.3%	Near state average
Newly received an antipsychotic medication	1.6%	1.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	84.4%	78.9%	80.1%	Near state average
Were rehospitalized after a nursing home admission	24.8%	20.6%	23.4%	Worse than state
Had an outpatient emergency department visit	21.4%	9.4%	11.8%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0677 4 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0658 3 inspections. Ensure services provided by the nursing facility meet professional standards of quality.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
F-0919 2 inspections. Make sure that a working call system is available in each resident's bathroom and bathing area.
F-0568 2 inspections. Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F-0690 2 inspections. Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

Licensing: New York State Department of Health
File a complaint: 888-201-4563 · Online
Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

F F Thompson Hospital, about 3.9 miles. CMS rating 2 of 5.
Clifton Springs Hospital and Clinic, about 6.5 miles. CMS rating 2 of 5.
Geneva General Hospital, about 11 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

The Clark Manor House, Canandaigua, about 3.2 miles. 4 state visits on record.
Elm Manor Nursing and Rehabilitation Center, Canandaigua, about 3.7 miles. CMS rating 1 of 5.
M.m. Ewing Continuing Care Center, Canandaigua, about 3.9 miles. CMS rating 5 of 5.
Clark Meadows At Ferris Hills, Canandaigua, about 4.1 miles. 1 state visits on record.
Quail Summit, Canandaigua, about 4.2 miles. 11 state visits on record.

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 56 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered