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Nursing homeFAID #873

Ontario Healthcare Center

1661 S Euclid Ave, ONTARIO, CA, 91762
(909) 984-6713
59 licensed beds

CMS rates Ontario Healthcare Center 5 out of 5 overall. Federal inspectors issued 51 citations across 7 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
59
CMS facility ID
055707
Care type
Nursing home
County
San Bernardino
Facility name
Ontario Healthcare Center
Street address
1661 S Euclid Ave
City / state / ZIP
Ontario, CA 91762
Phone
(909) 984-6713

Ontario Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Ontario, California. It is licensed for 59 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 29 senior care facilities in Ontario and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Cambridge Healthcare Services, a group of 32 facilities on this site.

Federal inspectors have cited Ontario Healthcare Center 51 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Robert Reiss
Parent company
Cambridge Healthcare Services
Ownership type
For profit - Limited Liability company

Registered owners & officers

Ksnf Ii Llc
Indirect owner — 20% stake — since 2017
1661 South Euclid Llc
Additional disclosable party — since 2007
Butenko, Julie
Operational control · Additional disclosable party — since 2023
Cambridge Healthcare Services Llc
Operational control · Additional disclosable party — since 2014
Capela, Heidi
Operational control · Additional disclosable party — since 2023
Cardenas, Sonia
Governing body · Operational control · Additional disclosable party — since 2022
Hassell, Lance
Operational control · Additional disclosable party — since 2022
Kirkside Facilities Operations Llc
Direct owner — since 2010
Ksnf Llc
Direct owner — since 2010
Lutz, Linda
Operational control · Additional disclosable party — since 2012
Quadros, Sylvi
Operational control — since 2025
Salazar, Paulina
Operational control · Additional disclosable party — since 2020
Smedra, Ira
Indirect owner · Operational control · Additional disclosable party — since 2010
Vidales, Miguel
Governing body · Operational control · Additional disclosable party — since 2021
Wertz, Brittany
Operational control · Additional disclosable party — since 2024
Wintner, Jacob
Operational control · Additional disclosable party — since 2010

Regulatory standing

Federal court records
2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1969-05-01
CMS overall rating
5 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-02-20
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$367 per day (≈ $11,160/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
76% Medicaid · 7% Medicare · 17% private/other
Occupancy
88% (fiscal year 2023)
Vs. state median
29% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
59
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-19Health inspectionComplaint-triggered1 citation
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-06-22
2026-02-20Health inspection5 citations
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2026-03-06
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-03-06
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-06
F-0912
B · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2026-03-06
F-0925
F · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2026-03-06
5 earlier / fire-safety inspections (45 citations)
2024-10-24Health inspection5 citations
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-11-13
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-11-13
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-11-13
F-0912
B · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2024-11-13
2022-02-14Health inspection12 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2022-03-14
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2022-03-14
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-03-14
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-03-14
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2022-03-14
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-03-14
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-03-14
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2022-03-14
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2022-03-14
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-03-14
F-0886
D · No harm found
Perform COVID19 testing on residents and staff.
Corrected 2022-03-14
F-0912
B · No harm found
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected 2022-03-14
2026-02-20Fire-safety inspection6 citations
E-0026
F · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2026-03-11
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2026-03-11
K-0100
D · No harm found
Meet other general requirements.
Corrected 2026-03-11
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-03-11
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-03-11
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-03-11
2024-10-24Fire-safety inspection4 citations
E-0031
F · No harm found
Provide emergency officials' contact information.
Corrected 2024-11-14
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2024-11-14
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-11-14
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-11-14
2022-02-14Fire-safety inspection18 citations
E-0006
D · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-03-28
E-0009
D · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2022-03-28
E-0020
D · No harm found
Establish policies and procedures including evacuation.
Corrected 2022-03-28
E-0024
D · No harm found
Establish policies and procedures for volunteers.
Corrected 2022-03-28
E-0031
D · No harm found
Provide emergency officials' contact information.
Corrected 2022-03-28
E-0034
D · No harm found
Provide a means of sharing information on occupancy/needs.
Corrected 2022-03-28
E-0036
F · No harm found
Establish emergency prep training and testing.
Corrected 2022-03-28
E-0041
D · No harm found
Implement emergency and standby power systems.
Corrected 2022-03-28
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2022-03-28
K-0293
D · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2022-03-28
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2022-03-28
K-0361
D · No harm found
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Corrected 2022-03-28
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-03-28
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2022-03-28
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-03-28
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-03-28
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2022-03-28
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-03-28
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055707.
How it compares in California.
Inspection citations, 3 years
51
More than 29% of nursing homes in the state
State median: 65
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
3.8
Higher than 8% of nursing homes in the state
State median: 4.3
Nursing staff turnover, annual
40%
Higher than 62% of nursing homes in the state
State median: 36%

Resident outcomes

On 19 federal quality measures, this facility does better than the California average on 7 and worse on 5. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased8.0%10.2%13.5%Better than state
Lose too much weight5.5%4.1%5.1%Worse than state
With a catheter inserted and left in their bladder0.4%0.7%0.7%Better than state
With a urinary tract infection1.2%1.2%1.5%Near state average
Have depressive symptoms6.8%7.6%13.5%Near state average
Were physically restrained0.0%0.3%0.1%Better than state
Experiencing one or more falls with major injury1.8%1.6%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine100.0%98.7%93.7%Near state average
Ability to walk independently worsened5.6%8.9%12.7%Better than state
Received an antianxiety or hypnotic medication26.7%13.7%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine100.0%97.9%95.3%Near state average
With pressure ulcers3.1%4.3%4.5%Better than state
With new or worsened bowel or bladder incontinence3.3%9.8%18.3%Better than state
Received an antipsychotic medication21.4%12.3%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days3.352.211.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days1.911.501.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine92.1%94.6%82.3%Near state average
Newly received an antipsychotic medication0.7%1.3%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine94.8%93.1%80.1%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0912 3 inspections. Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
  • K-0918 3 inspections. Have generator or other power source capable of supplying service within 10 seconds.
  • F-0645 2 inspections. PASARR screening for Mental disorders or Intellectual Disabilities
  • K-0363 2 inspections. Install corridor and hallway doors that block smoke.
  • E-0031 2 inspections. Provide emergency officials' contact information.

What its owners also hold

  • Ksnf Llc has an ownership stake on file at 4 nursing homes, averaging 2.7 of 5 on CMS's overall rating.
  • Ksnf Ii Llc has an ownership stake on file at 4 nursing homes, averaging 2.7 of 5 on CMS's overall rating.
  • Kirkside Facilities Operations Llc has an ownership stake on file at 4 nursing homes, averaging 2.7 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.
Where to check, and what's nearby.

Who to contact in California

  • Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
  • File a complaint: 844-538-8766 · Online
  • Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
  • Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Chino Valley Medical Center, about 2.4 miles. CMS rating 4 of 5.
  • Montclair Hospital Medical Center, about 3.5 miles. CMS rating 3 of 5.
  • San Antonio Regional Hospital, about 4.1 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Federal NPI Registry (NPPES)
NPI 1962499202
Monthly federal file
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered