Nursing homeFAID #6184
Optalis Health and Rehabilitation of Three Rivers
517 S ERIE ST, THREE RIVERS, MI, 49093
(269) 273-8661
100 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing4/5 quality measuresSource: CMS Care Compare
Photo via Google · Optalis Health and Rehabilitation of Three Rivers
Public record summary
What we can show you for free.
Bed capacity
100
CMS facility ID
235395
Care type
Nursing home
County
St. Joseph
Facility name
Optalis Health and Rehabilitation of Three Rivers
Street address
517 S ERIE ST
City / state / ZIP
Three Rivers, MI 49093
Phone
(269) 273-8661
About this facility — Optalis Health and Rehabilitation of Three Rivers
Optalis Health and Rehabilitation of Three Rivers is a Medicare/Medicaid-certified skilled nursing facility in Three Rivers, Michigan. It is licensed for 100 beds — close to the median for skilled nursing facilities in Michigan (100 beds).
It is one of 5 senior care facilities in Three Rivers and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Optalis Health and Rehabilitation of Three Rivers 109 times across 20 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $40,700 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Optalis Health & Rehabilitation
Ownership type
For profit - Corporation
Registered owners & officers
Om Holdco 5 Llc
Direct owner — 100% stake — since 2023
Snw Llc
Indirect owner — 30% stake — since 2023
Optalis Lp Investors 5 Llc
Indirect owner — 10% stake — since 2025
Cliftonlarsonallen Llp
Additional disclosable party — since 2025
Conner, Marianne
Additional disclosable party — since 2024
Dorsey, Jasmine
Operational control · Additional disclosable party — since 2025
Dunn, Charles
Owner of a disclosable party — since 2025
Keith, Angie
Operational control · Additional disclosable party — since 2025
Nona Morgan, Charity Renee
Operational control — since 2025
Optum Management Solutions. Inc
Indirect owner · Operational control · Additional disclosable party — since 2023
Patel, Rajan
Governing body · Operational control — since 2023
Schlaupitz Madhavan
Additional disclosable party — since 2025
Shah, Hemant
Owner of a disclosable party — since 2025
Sharon, Robert
Governing body · Operational control · Additional disclosable party — since 2024
Siena Lending Group Llc
Security-interest holder — since 2023
Regulatory standing
Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1979-01-22
CMS overall rating
1 of 5 stars
Health deficiencies
32 at the last standard inspection
Federal fines
$40,700 total
Last standard inspection
2025-12-03
Nurse staffing
3.0 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$388 per day (≈ $11,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
44% Medicaid · 7% Medicare · 49% private/other
Occupancy
84% (fiscal year 2023)
Vs. state median
17% below the MI median of $466/day — full state cost breakdown
Services & coverage
Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-30Health inspectionComplaint-triggered4 citations
F-0627
G · Actual harmFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-07-27
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2026-07-27
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-07-27
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2026-07-27
2026-04-02Health inspectionComplaint-triggered4 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-04-24
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-06-05
F-0727
F · No harm foundFrom a complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2026-04-24
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-08
15 earlier / fire-safety inspections (101 citations)
2025-12-03Health inspectionComplaint-triggered14 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-10
F-0552
E · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-01-10
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-01-10
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-01-10
F-0565
E · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2026-01-10
F-0584
E · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-01-10
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-01-10
F-0659
D · No harm found
Provide care by qualified persons according to each resident's written plan of care.
Corrected 2026-01-10
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-01-10
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-01-10
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-10
F-0868
F · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2026-01-10
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-01-10
F-0883
D · No harm foundFrom a complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-01-10
2025-10-22Health inspectionComplaint-triggered2 citations
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-10-31
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-31
2025-10-08Health inspectionComplaint-triggered8 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-10-31
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-31
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-10-31
F-0627
G · Actual harmFrom a complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-10-31
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-10-31
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-10-31
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-10-31
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-10-31
2025-07-29Health inspectionComplaint-triggered3 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-08-25
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-08-25
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-08-25
2025-02-21Health inspectionComplaint-triggered5 citations
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2025-03-18
F-0604
G · Actual harmFrom a complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-03-18
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-04-15
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-18
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-18
2024-10-24Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-29
2024-10-01Health inspectionComplaint-triggered17 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-10-29
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-10-29
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-10-29
F-0583
D · No harm foundFrom a complaint
Keep residents' personal and medical records private and confidential.
Corrected 2024-10-29
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-10-29
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-10-29
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-10-29
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-29
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-10-29
F-0730
E · No harm found
Observe each nurse aide's job performance and give regular training.
Corrected 2024-10-29
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-10-29
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-10-29
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-10-29
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2024-10-29
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2024-10-29
F-0921
E · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-10-29
F-0947
D · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2024-10-29
2024-05-30Health inspectionComplaint-triggered3 citations
F-0567
D · No harm foundFrom a complaint
Honor the resident's right to manage his or her financial affairs.
Corrected 2024-06-21
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-06-21
F-0921
E · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-06-21
2024-01-04Health inspectionComplaint-triggered3 citations
F-0600
E · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-09
F-0609
E · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-09
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-09
2023-08-02Health inspectionComplaint-triggered13 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-08-30
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2023-08-30
F-0623
D · No harm found
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-08-30
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-08-30
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-08-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-30
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-08-30
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-08-30
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-08-30
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-08-30
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2023-08-30
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-08-30
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-30
2026-04-02Fire-safety inspectionComplaint-triggered3 citations
E-0004
F · No harm foundFrom a complaint
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2026-04-24
E-0015
F · No harm foundFrom a complaint
Address subsistence needs for staff and patients.
Corrected 2026-05-15
E-0037
F · No harm foundFrom a complaint
Establish staff and initial training requirements.
Corrected 2026-04-24
2026-04-01Fire-safety inspectionComplaint-triggered2 citations
K-0918
F · No harm foundFrom a complaint
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-08-17
K-0923
E · No harm foundFrom a complaint
Have proper medical gas storage and administration areas.
Corrected 2026-04-30
2025-12-03Fire-safety inspection7 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2026-01-12
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2026-01-12
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2026-01-12
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-01-12
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2026-01-12
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-01-12
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2026-02-16
2024-10-01Fire-safety inspection11 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-10-29
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-10-29
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-10-29
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2024-10-29
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-10-29
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-10-29
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2024-10-29
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-10-29
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-10-29
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-10-29
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2024-10-29
2023-08-02Fire-safety inspection9 citations
E-0004
F · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2023-08-30
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-08-30
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-30
K-0346
F · No harm found
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2023-08-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-08-30
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-30
K-0371
F · No harm found
Have properly sized and located compartments to protect residents from smoke.
Corrected 2023-08-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-08-30
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-08-30
Federal penalties
2025-10-08Fine$14,015
2025-10-08Fine$26,685
2025-02-21Medicare payment denial — 26 days
Total fines$40,700
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235395.
Visitor reviews
What people say on Google.
4.3★★★★★53 ratings on Google
★★★★★Robin Compton Mapletree · 2026-04-08 · via Google“GREAT STAFF! They are all wonderful with my dad. He was admitted in early March, and the lady who does the new patients was just amazing. She made everything so much easier on our family! They are also really good at communicating what is going on with your loved one as well. My dad has dementia, and he has good days & bad.”
★Mary Kogler · 2026-02-19 · via Google“To be fair, there are some really AMAZING people at Optalis. MORE ON THEM BELOW.. BUT there was one particular employee who was clearly an awful person. She left residents in their own waste, left my dad without a blanket several times, soaked briefs, never clean. Walked in one day and he had an entire cup of soup dried all over his shirt. Complaints fell on deaf ears, his last week there the ent…”
★Luke Schultz · 2026-07-11 · via Google“Can't Even get detailed billing from this place, and now has a different name on caller ID, same comment oh that's a different department or so and so is not here. My Father has been Dead over a year and just now getting a letter saying I'm responsible for $2000.00 for his care when he had Medicare and medicaid so they need to bill them. I'm NOT very happy about this BS.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 109 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered