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Nursing homeFAID #10162

Otterbein North Shore

9400 NORTH SHORE BLVD, LAKESIDE, OH, 43440
(419) 798-8203
20 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing4/5 quality measuresSource: CMS Care Compare

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Public record summary

What we can show you for free.
Bed capacity
20
CMS facility ID
366358
Care type
Nursing home
County
Ottawa
Facility name
Otterbein North Shore
Street address
9400 NORTH SHORE BLVD
City / state / ZIP
Lakeside, OH 43440
Phone
(419) 798-8203

About this facility — Otterbein North Shore

Otterbein North Shore is a Medicare/Medicaid-certified skilled nursing facility in Lakeside, Ohio. It is licensed for 20 beds — well below the median for skilled nursing facilities in Ohio (86 beds).

It is one of 2 senior care facilities in Lakeside and 922 skilled nursing facilities across Ohio. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Otterbein North Shore 38 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Otterbein Seniorlife
Ownership type
Non profit - Corporation

Registered owners & officers

Otterbein Home
Indirect owner · Operational control · Additional disclosable party — 100% stake — since 2021
Otterbein Lsc, Llc
Direct owner — 100% stake — since 2016
App, Lynn
Director · Operational control — since 2014
Baker, Steve
Owner of a disclosable party — since 2025
Bartlett, Victoria
Operational control — since 2021
Bayliff, Becky
Operational control — since 2021
Bell, Keb
Governing body · Trustee — since 2024
Brownson, William
Operational control — since 2021
Burke, Daniel
Operational control — since 2021
Coleman, Robert
Operational control — since 2021
Faris, Marilyn
Governing body · Trustee — since 2020
Fraley, Ralph
Operational control — since 2021
Functional Pathways of Tennessee Llc
Operational control · Additional disclosable party — since 2018
Galbut, Abraham
Owner of a disclosable party — since 2025
Galbut, Daniel
Owner of a disclosable party — since 2025
Galbut, David
Owner of a disclosable party — since 2025
Galbut, Eric
Owner of a disclosable party — since 2025
Galbut, Robert
Owner of a disclosable party — since 2025
Glosser, Heidi
Operational control — since 2021
Green, James
Officer · Operational control — since 2005
Hawkins, Rita
Operational control — since 2006
Hazelbaker, Tomas
Operational control — since 2021
Johnson, Becky
Governing body · Trustee — since 2023
Lenthe, Jennifer
Operational control · Additional disclosable party — since 2012
Miller, Jason
Officer — since 2014
Ocke, Scot
Governing body · Trustee — since 2024
Palmer, Robyn
Governing body · Trustee — since 2023
Paritzky, Jonathan
Owner of a disclosable party — since 2025
Pierce, John
Operational control · Additional disclosable party — since 2021
Polaris Pharmacy Services of Ohio Llc
Additional disclosable party — since 2018
Pytlik, Carolyn
Governing body · Trustee — since 2024
Rombro, David
Owner of a disclosable party — since 2025
Sibbring, Elizabeth
Governing body · Trustee — since 2021
Vonderhaar, Steve
Operational control — since 2021
Wilson, Jill
Officer — since 2009
Zisek, Todd
Owner of a disclosable party — since 2025

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2007-10-10
CMS overall rating
5 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-03-27
Nurse staffing
4.8 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$774 per day (≈ $23,530/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
13% Medicaid · 31% Medicare · 56% private/other
Occupancy
90% (fiscal year 2023)
Vs. state median
113% above the OH median of $364/day — full state cost breakdown

Services & coverage

Licensed beds
20
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-03-27Health inspectionComplaint-triggered7 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-04-16
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2026-04-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-04-16
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-16
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-04-16
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-04-16
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-16
2025-09-22Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-03
6 earlier / fire-safety inspections (30 citations)
2025-04-17Health inspection8 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-05-30
F-0575
B · No harm found
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected 2025-04-30
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-30
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-30
F-0732
B · No harm found
Post nurse staffing information every day.
Corrected 2025-04-30
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-05-30
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-30
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-05-30
2024-06-17Health inspectionComplaint-triggered2 citations
F-0607
D · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-07-01
F-0851
F · No harm foundFrom a complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2024-07-01
2023-03-23Health inspection3 citations
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2023-04-27
F-0868
C · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2023-04-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-04-27
2026-03-27Fire-safety inspection1 citation
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-04-16
2025-04-17Fire-safety inspection10 citations
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2025-05-30
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-05-30
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-05-30
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-05-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-05-30
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-05-30
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2025-05-30
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-05-30
K-0741
F · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-05-30
K-0916
F · No harm found
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Corrected 2025-05-30
2023-03-23Fire-safety inspection6 citations
K-0222
F · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-04-27
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2023-04-27
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-04-27
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-04-27
K-0711
F · No harm found
Provide a written emergency evacuation plan.
Corrected 2023-04-27
K-0923
F · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-04-27
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 366358.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 38 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered