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Nursing homeFAID #5250

Ouachita Healthcare and Rehabilitation Center

7950 MILLHAVEN ROAD, MONROE, LA, 71203

(318) 737-1117

www.ouachitahealthcare.com

167 licensed beds

CMS rates Ouachita Healthcare and Rehabilitation Center 2 out of 5 overall. Federal inspectors issued 27 citations across 10 inspections in the last three years, with $31,844 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of OUACHITA HEALTHCARE AND REHABILITATION CENTER

Photo via Google · Ouachita Healthcare

Address

7950 Millhaven Road

Monroe, LA 71203

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Public record summary

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Bed capacity

167

CMS facility ID

195531

Care type

Nursing home

County

Ouachita

Facility name

Ouachita Healthcare and Rehabilitation Center

Street address

7950 MILLHAVEN ROAD

City / state / ZIP

Monroe, LA 71203

Phone

(318) 737-1117

Website

www.ouachitahealthcare.com

About this facility — Ouachita Healthcare and Rehabilitation Center

Ouachita Healthcare and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Monroe, Louisiana. It is licensed for 167 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 28 senior care facilities in Monroe and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Plantation Management, a group of 16 facilities on this site.

Federal inspectors have cited Ouachita Healthcare and Rehabilitation Center 27 times across 10 inspections in the last three years, including 5 food-safety citations, and CMS has imposed $31,844 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Plantation Management Company

Ownership type

For profit - Limited Liability company

Registered owners & officers

Plantation Management Company, Llc

Direct owner · Operational control — 100% stake — since 2008

Delatte, Kimberly

Director — since 2008

Quirk, Cynthia

Direct owner · Director — since 2008

Quirk, Gene

Direct owner · Director — since 2008

Quirk, Scott

Director · Operational control — since 2008

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2001-09-26

CMS overall rating

2 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$31,844 total

Last standard inspection

2026-04-15

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$327 per day (≈ $9,940/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 12% Medicare · 22% private/other

Occupancy

95% (fiscal year 2023)

Vs. state median

27% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds

167

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-16Health inspectionComplaint-triggered1 citation

F-0580

E · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-07-24

2026-04-15Health inspection5 citations

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-05-26

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-05-26

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-05-26

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-26

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-26

4 earlier / fire-safety inspections (21 citations)

2025-03-11Health inspectionComplaint-triggered11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-14

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-14

F-0583

E · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2025-04-14

F-0661

D · No harm foundFrom a complaint

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-04-14

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-04-14

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-14

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-04-14

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-14

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2025-04-14

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-04-14

2024-04-17Health inspectionComplaint-triggered8 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-05-27

F-0658

E · No harm foundFrom a complaint

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-05-27

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-27

F-0755

E · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-27

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-05-27

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-05-27

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-27

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2024-05-27

2023-10-04Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-09-01

2025-03-11Fire-safety inspection1 citation

K-0916

D · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-04-24

Federal penalties

2024-06-14Fine$31,844

2024-06-14Medicare payment denial — 8 days

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195531.

Quality of care & staffing

How it compares in Louisiana.

Inspection citations, 3 years

More than 59% of nursing homes in the state

State median: 24

Federal fines, 3 years

$31,844

More than 71% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.2

Higher than 14% of nursing homes in the state

State median: 3.7

Nursing staff turnover, annual

42%

Higher than 36% of nursing homes in the state

State median: 46%

Resident outcomes

On 21 federal quality measures, this facility does better than the Louisiana average on 15 and worse on 3. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	19.1%	16.5%	13.5%	Worse than state
Lose too much weight	2.8%	5.3%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.8%	1.0%	0.7%	Better than state
With a urinary tract infection	1.5%	1.9%	1.5%	Better than state
Have depressive symptoms	0.7%	2.4%	13.5%	Better than state
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	4.3%	3.5%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	98.7%	93.8%	93.7%	Near state average
Ability to walk independently worsened	11.5%	15.1%	12.7%	Better than state
Received an antianxiety or hypnotic medication	15.6%	23.3%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	96.0%	95.3%	Near state average
With pressure ulcers	4.8%	5.5%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	19.8%	14.9%	18.3%	Worse than state
Received an antipsychotic medication	17.7%	22.8%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	1.30	2.43	1.81	Better than state
Outpatient emergency department visits per 1000 long-stay resident days	1.87	2.58	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	99.3%	86.4%	82.3%	Better than state
Newly received an antipsychotic medication	0.3%	3.1%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	97.8%	77.8%	80.1%	Better than state
Were rehospitalized after a nursing home admission	28.2%	28.3%	23.4%	Near state average
Had an outpatient emergency department visit	12.9%	14.4%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0812 3 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
F-0803 2 inspections. Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F-0908 2 inspections. Keep all essential equipment working safely.

What its owners also hold

Plantation Management Company, Llc has an ownership stake on file at 8 nursing homes, averaging 1.6 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Louisiana

Licensing: Louisiana Department of Health, Health Standards Section
File a complaint: 888-810-1819 · Online
Long-Term Care Ombudsman: 866-632-0922. A free advocate for residents and families.
Adult Protective Services: 844-945-2377. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Fmol Health St Francis, about 5.1 miles. CMS rating 3 of 5.
Ochsner Lsu Health Monroe, about 5.6 miles. CMS rating 3 of 5.
Glenwood Regional Medical Center, about 7.6 miles. CMS rating 2 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Delta Grande Skilled Nursing and Rehabilitation, Monroe, about 3.3 miles. CMS rating 4 of 5.
Mary Goss Nursing Home, Monroe, about 3.3 miles. CMS rating 2 of 5.
St Joseph Skilled Nursing and Rehabilitation, Monroe, about 4.3 miles. CMS rating 1 of 5.
The Oaks, Monroe, about 5.6 miles. CMS rating 2 of 5.
Avalon Place, Monroe, about 5.9 miles. CMS rating 1 of 5.

Visitor reviews

What people say on Google.

3.134 ratings on Google

★★★★★Marcy Robinson · 2026-04-30 · via Google
“My mother is 84 and almost lost her life She was in Saint Francis for 23 days.(intubated bed sores, hospital psychosis it was horrible And we knew she had a seriously hard road ahead of her to recover. Moving her to this facility Was a great choice 2 months later she’s at home walking and starting a new journey in life.. OHC and rehabs staff encouraged and cared for her and most importantly g…”

★★★★Rachael Wilkins · 2022-11-30 · via Google
“The staff is very polite. Most areas are very clean especially the outside!. It’s super quiet as well! The only unpleasant thing was during “Covid” with having to see patients through the front window but at the same time it was understandable. Also it would be nice if the patients could have better Wi-Fi. It’s hard seeing your love one not be able to use their devices because it’s so slow.”

★★michael johnson · 2026-07-08 · via Google
“The social worker was extremely rude and unprofessional, first they said my relative was not making progress in rehab, them they said her weight exceeded capacity for the lift. The reason for moving them was a convoluted cover. I found the administrator to be lacking as well, but the rest of the staff was A+. I would not send my relative there until they replaced the social worker and find someone…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

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Inspection citations — last 5 years

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Civil & criminal lawsuits

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Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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