Senior Home Review
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Nursing homeFAID #12627

Our Lady of the Valley

650 NORTH JEFFERSON STREET, ROANOKE, VA, 24016
(540) 345-5111
70 licensed beds
★★★★★4/5CMS Five-Star overall4/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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What we can show you for free.
Bed capacity
70
CMS facility ID
495357
Care type
Nursing home
County
Roanoke City
Facility name
Our Lady of the Valley
Street address
650 NORTH JEFFERSON STREET
City / state / ZIP
Roanoke, VA 24016
Phone
(540) 345-5111

Our Lady of the Valley is a Medicare/Medicaid-certified skilled nursing facility in Roanoke, Virginia. It is licensed for 70 beds — below the median for skilled nursing facilities in Virginia (117 beds).

It is one of 34 senior care facilities in Roanoke and 289 skilled nursing facilities across Virginia. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Our Lady of the Valley 37 times across 7 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Non profit - Church related

Registered owners & officers

Catrambone, Joseph
Operational control · Additional disclosable party — since 2024
Mcnichols, Mary
Managing employee — since 1988
Rawlings, David
Director · Operational control · Additional disclosable party — since 2011
Staples, Emily
Director · Operational control · Additional disclosable party — since 2024
White, Denise
Director · Operational control · Additional disclosable party — since 2011

Regulatory standing

Licensed / certified since
2001-10-01
CMS overall rating
4 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
None on record
Last standard inspection
2023-08-25
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$269 per day (≈ $8,180/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
15% Medicaid · 8% Medicare · 77% private/other
Occupancy
88% (fiscal year 2024)
Vs. state median
33% below the VA median of $401/day — full state cost breakdown

Services & coverage

Licensed beds
70
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2023-08-25Health inspectionComplaint-triggered5 citations
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-10-24
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-24
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-24
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-10-24
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-10-24
2021-04-15Health inspection5 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2021-05-25
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2021-05-25
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2021-05-25
F-0868
C · No harm found
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2021-05-25
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-05-25
4 earlier / fire-safety inspections (27 citations)
2019-04-08Health inspection4 citations
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2019-05-17
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2019-05-17
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-05-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-05-17
2023-08-25Fire-safety inspection2 citations
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-03-28
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2024-03-28
2021-04-15Fire-safety inspection16 citations
E-0004
C · No harm found
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2021-05-25
E-0006
C · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2021-05-25
E-0007
C · No harm found
Address patient/client population and determine types of services needed.
Corrected 2021-05-25
E-0015
C · No harm found
Address subsistence needs for staff and patients.
Corrected 2021-05-25
E-0024
C · No harm found
Establish policies and procedures for volunteers.
Corrected 2021-05-25
E-0039
C · No harm found
Conduct testing and exercise requirements.
Corrected 2021-05-25
K-0211
E · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2021-06-15
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2021-06-15
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2021-06-15
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2021-06-15
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2021-06-15
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2021-06-15
K-0761
D · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2021-06-15
K-0914
E · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2021-06-15
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2021-06-15
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-06-15
2019-04-08Fire-safety inspection5 citations
K-0161
F · No harm found
Use approved construction type or materials.
Corrected 2019-06-20
K-0300
F · No harm found
Meet other general requirements that are deficient.
Corrected 2019-06-20
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2019-06-20
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2019-06-20
K-0761
F · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2019-06-20
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 495357.
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 37 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered