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Nursing homeFAID #5686

Oxford Rehabilitation & Health Care Center

689 MAIN STREET, HAVERHILL, MA, 01830

(978) 373-1131

theoxfordrehabhealth.com

120 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo of OXFORD REHABILITATION & HEALTH CARE CENTER

Photo via Google · The Oxford Rehabilitation & Health Care Center

Address

689 Main Street

Haverhill, MA 01830

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Public record summary

What we can show you for free.

Bed capacity

120

CMS facility ID

225218

Care type

Nursing home

County

Essex

Facility name

Oxford Rehabilitation & Health Care Center

Street address

689 MAIN STREET

City / state / ZIP

Haverhill, MA 01830

Phone

(978) 373-1131

Website

theoxfordrehabhealth.com

About this facility — Oxford Rehabilitation & Health Care Center

Oxford Rehabilitation & Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Haverhill, Massachusetts. It is licensed for 120 beds — close to the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 15 senior care facilities in Haverhill and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Oxford Rehabilitation & Health Care Center 64 times across 6 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $265,351 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Athena Healthcare Systems

Ownership type

For profit - Limited Liability company

Registered owners & officers

Athena Health Care Systems Ma Iii Llc

Direct owner — 100% stake — since 2014

Santilli, Lawrence

Indirect owner · Officer — 62% stake — since 2018

Mosier, Michael

Indirect owner · Managing employee — 7% stake — since 2014

Chakalos-santilli, Valerie

Indirect owner — 6% stake — since 2015

Athena Health Care Associates, Inc.

Operational control — since 2014

Curtis, Diane

Indirect owner — since 2014

Senra, Priscilla

Indirect owner — since 2020

Regulatory standing

Licensed / certified since

1974-08-01

CMS overall rating

1 of 5 stars

Health deficiencies

13 at the last standard inspection

Federal fines

$265,351 total

Last standard inspection

2026-02-12

Nurse staffing

3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$577 per day (≈ $17,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

92% Medicaid · 3% Medicare · 5% private/other

Occupancy

97% (fiscal year 2023)

Vs. state median

18% above the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

120

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-02-12Health inspection13 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-03-15

F-0641

B · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-03-15

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-03-15

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-03-15

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-03-15

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-03-15

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2026-03-15

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-03-15

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-03-15

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-03-15

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2026-03-15

F-0865

D · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2026-03-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-03-15

2025-02-27Health inspection15 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-20

F-0584

F · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-03-04

F-0600

H · Actual harm

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-04

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-03-04

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-04

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-20

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-20

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-20

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-03-20

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-04

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-20

F-0761

E · No harm found

Corrected 2025-03-20

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-04

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-20

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2025-03-04

4 earlier / fire-safety inspections (36 citations)

2024-03-29Health inspection13 citations

F-0584

F · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-07-19

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-05-02

F-0609

D · No harm found

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-02

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-02

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-05-02

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2024-05-02

F-0790

D · No harm found

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2024-05-02

F-0835

F · No harm found

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-07-19

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-02

F-0867

D · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-05-02

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-05-02

F-0919

D · No harm found

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-05-07

F-0925

F · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-07-19

2026-02-12Fire-safety inspection8 citations

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-03-11

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2026-03-04

K-0311

F · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2026-05-20

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-04-30

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-04-30

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-03-12

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-04-01

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-05-05

2025-02-27Fire-safety inspection9 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2025-05-23

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-05-23

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-05-23

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-29

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-05-23

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-05-23

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2025-05-23

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-23

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-04-13

2024-03-29Fire-safety inspection6 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-05-26

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-26

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-26

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-07-26

K-0711

F · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-07-26

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-06-28

Federal penalties

2025-02-27Fine$129,326

2024-03-29Fine$136,025

2024-04-11Medicare payment denial — 15 days

2024-03-29Medicare payment denial — 20 days

Total fines$265,351

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225218.

Visitor reviews

What people say on Google.

3.568 ratings on Google

★E A · 2026-03-10 · via Google
“NEVER GO HERE! This place is terrifying. MGH sent me here because I wasn’t well enough to go home. The elevator was broken, there was a man in a wheelchair being wheeled out by the police and people were detoxing next to people like me who were there for physical rehab. I wouldn’t send anyone to a facility like this - even if you hated them. The EMTs that were transporting me said they wouldn’t …”

★★★★Judy Cody · 2025-09-16 · via Google
“My daughter spent 2 months at Oxford for various health conditions. They took very good care of her health needs and scheduled necessary outside appointments. They were responsive to family questions. She was very comfortable at this place, made friends and had social activities she enjoyed.”

★Carlos Santos · 2026-04-20 · via Google
“I'm at Oxford right now St Luke's hospital sent me the they told me it was a five-star had a gym all kind of stuff we get there nothing is that is there the food I wouldn't even feed it to my dog the nurses forgot about it they'll let you to die places a joke”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 64 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered