Home›Browse›California›Garden Grove›Pacific Haven Subacute and Healthcare Center

Nursing homeFAID #837

Pacific Haven Subacute and Healthcare Center

12072 TRASK AVE., GARDEN GROVE, CA, 92843

(714) 534-1942

ensignservices.net

99 licensed beds

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

12072 Trask Ave.

Garden Grove, CA 92843

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

055575

Care type

Nursing home

County

Orange

Facility name

Pacific Haven Subacute and Healthcare Center

Street address

12072 TRASK AVE.

City / state / ZIP

Garden Grove, CA 92843

Phone

(714) 534-1942

Website

ensignservices.net

About this facility — Pacific Haven Subacute and Healthcare Center

Pacific Haven Subacute and Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in Garden Grove, California. It is licensed for 99 beds — close to the median for skilled nursing facilities in California (98 beds).

It is one of 73 senior care facilities in Garden Grove and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pacific Haven Subacute and Healthcare Center 46 times across 11 inspections in the last three years, including 6 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Burnam, Soon

Officer — since 2024

Cruz, Melody

Governing body · Operational control · Additional disclosable party — since 2025

Le, Chinh

Governing body · Additional disclosable party — since 2025

Looper, William

Officer — since 2024

Sato, Ami

Officer — since 2024

Willits, Adam

Director · Officer — since 2024

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1980-01-01

CMS overall rating

4 of 5 stars

Health deficiencies

21 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-05-05

Nurse staffing

5.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$717 per day (≈ $21,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 27% Medicare · 9% private/other

Occupancy

93% (fiscal year 2023)

Vs. state median

39% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 6 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-17Health inspectionComplaint-triggered1 citation

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-04-26

2025-11-04Health inspectionComplaint-triggered2 citations

F-0726

G · Actual harmFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-12-16

F-0755

G · Actual harmFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-16

8 earlier / fire-safety inspections (43 citations)

2025-06-12Health inspectionComplaint-triggered1 citation

F-0805

D · No harm foundFood safetyFrom a complaint

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2025-07-01

2025-05-05Health inspectionComplaint-triggered18 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-06-01

F-0578

B · No harm foundFrom a complaint

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-06-01

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-06-01

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-01

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-06-01

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-01

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-06-01

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-01

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-06-01

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-01

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-01

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-01

F-0803

B · No harm foundFood safetyFrom a complaint

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-06-01

F-0804

B · No harm foundFood safetyFrom a complaint

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-06-01

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-01

F-0842

B · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-06-01

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-06-01

F-0908

D · No harm found

Keep all essential equipment working safely.

Corrected 2025-06-01

2024-04-11Health inspection4 citations

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-02

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-07

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-05-09

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-05-09

2023-12-22Health inspectionComplaint-triggered2 citations

F-0695

E · No harm foundFrom a complaint

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-01-20

F-0842

B · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-20

2022-11-23Health inspection6 citations

F-0578

D · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-12-16

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2022-12-16

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-12-16

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-12-16

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-12-16

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-12-16

2025-05-05Fire-safety inspection6 citations

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-05-24

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-05-24

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-05-24

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-05-24

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-05-24

K-0911

D · No harm found

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-05-24

2024-04-11Fire-safety inspection2 citations

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-04-26

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-04-26

2022-11-23Fire-safety inspection4 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-12-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2022-12-09

K-0374

D · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-12-09

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2022-12-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 055575.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered