Nursing homeFAID #1062
Pacific Palms Healthcare
★★★★★2/5CMS Five-Star overall1/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Pacific Palms Healthcare
Public record summary
What we can show you for free.
Bed capacity
133
CMS facility ID
056164
Care type
Nursing home
County
Los Angeles
Facility name
Pacific Palms Healthcare
Street address
1020 TERMINO AVENUE
City / state / ZIP
Long Beach, CA 90804
Phone
(562) 433-6791
Website
About this facility — Pacific Palms Healthcare
Pacific Palms Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Long Beach, California. It is licensed for 133 beds — above the median for skilled nursing facilities in California (98 beds).
It is one of 111 senior care facilities in Long Beach and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Pacific Palms Healthcare 85 times across 11 inspections in the last three years, including 11 food-safety citations, and CMS has imposed $19,475 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Charis Trust Dtd 12/22/16
Ownership type
For profit - Limited Liability company
Registered owners & officers
Kaneshiro, Brandie
Direct owner — 48% stake — since 2006
Martinez, Maria Elizabeth
Direct owner — 48% stake — since 2006
Alegre, Nestor
Operational control · Additional disclosable party — since 2023
Charis Tr Dtd 12/22/2016
Direct owner — since 2016
David, Emmanuel
Governing body — since 2006
Del Rosario, Evelyn
Governing body — since 2019
Steve, Denise
Officer — since 2022
Wan, Chok
Operational control · Additional disclosable party — since 2020
Regulatory standing
Licensed / certified since
1970-03-06
CMS overall rating
2 of 5 stars
Health deficiencies
31 at the last standard inspection
Federal fines
$19,475 total
Last standard inspection
2025-11-21
Nurse staffing
4.2 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$431 per day (≈ $13,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
8% Medicaid · 6% Medicare · 86% private/other
Occupancy
80% (fiscal year 2023)
Vs. state median
16% below the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
133
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 11 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-08Health inspectionComplaint-triggered2 citations
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-05-01
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-05-01
2025-12-30Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-01-22
8 earlier / fire-safety inspections (82 citations)
2025-11-21Health inspection28 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-12-18
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-12-18
F-0580
D · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-12-18
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-12-18
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2025-12-18
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-12-18
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-12-18
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-12-18
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-18
F-0676
D · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2025-12-18
F-0688
E · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-12-18
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-12-18
F-0693
E · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-12-18
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2025-12-18
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-12-18
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-12-18
F-0745
D · No harm found
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-12-18
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-12-18
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2025-12-18
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-12-18
F-0805
D · No harm foundFood safety
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected 2025-12-18
F-0808
E · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2025-12-18
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-12-18
F-0842
E · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-12-18
F-0847
D · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2025-12-18
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2025-12-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-18
F-0887
E · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2025-12-18
2025-06-06Health inspectionComplaint-triggered1 citation
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-26
2025-05-30Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-06-20
2024-10-10Health inspection14 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-11-06
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-11-06
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-06
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2024-11-06
F-0692
E · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-11-06
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-11-06
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-11-06
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-11-06
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-11-06
F-0802
E · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-11-06
F-0803
E · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-11-06
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-11-06
F-0847
D · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2024-11-06
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-11-06
2023-11-07Health inspectionComplaint-triggered1 citation
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-12-13
2023-10-06Health inspection19 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-07
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2023-11-07
F-0582
D · No harm found
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2023-11-07
F-0604
E · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2023-11-07
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-11-07
F-0645
E · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2023-11-07
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-11-07
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-11-07
F-0676
E · No harm found
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2023-11-07
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2023-11-07
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-07
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-07
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-11-07
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-11-07
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-11-07
F-0810
D · No harm foundFood safety
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected 2023-11-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-07
F-0908
E · No harm found
Keep all essential equipment working safely.
Corrected 2023-11-07
F-0947
E · No harm found
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected 2023-11-07
2025-11-21Fire-safety inspection10 citations
K-0111
F · No harm found
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Corrected 2025-12-05
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-12-05
K-0342
D · No harm found
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2025-12-05
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2025-12-05
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-12-05
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-12-05
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-12-05
K-0741
D · No harm found
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Corrected 2025-12-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-12-05
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-12-05
2023-10-06Fire-safety inspection8 citations
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-11-02
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-11-02
K-0351
E · No harm found
Install an approved automatic sprinkler system.
Corrected 2023-11-02
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2023-11-02
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-11-02
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-02
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2023-11-02
K-0923
E · No harm found
Have proper medical gas storage and administration areas.
Corrected 2023-11-02
Federal penalties
2023-10-06Fine$19,475
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056164.
Visitor reviews
What people say on Google.
4.3★★★★★74 ratings on Google
★★★★★Maria Murrllo · 2026-01-29 · via Google“5/5 we were very impressed with the Care, Mr. Juan Cardoza, Junior received at Pacific Palms, the dedicated staff nurses CNA doctors and case management, and others, providing the Care necessary in helping speedy recovery. His needs were always met, including physical therapy, allowing him to get stronger, I must include the chefs and kitchen staff for their excellent meals, even when he joined th…”
★★★★★Tom Leonard · 2026-02-09 · via Google“I just visited my grandma and she has some lovely nurses and student assistant nurses. Shoutout to the newbie, Sidney! My grandma absolutely loves your fun and energising personality — you really make her day. Best of luck with your studies!”
★★★★★K S · 2026-02-18 · via Google“Wonderful care team. Attentive to my mother's needs, the team works with genuine compassion to provide quality care and supportive physical rehabilitation. Thank you for your kindnessand dedication.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 85 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
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Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered