Nursing homeFAID #1210
Palazzo Post Acute
5400 FOUNTAIN AVE, LOS ANGELES, CA, 90029
(323) 461-4301
99 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
99
CMS facility ID
056456
Care type
Nursing home
County
Los Angeles
Facility name
Palazzo Post Acute
Street address
5400 FOUNTAIN AVE
City / state / ZIP
Los Angeles, CA 90029
Phone
(323) 461-4301
About this facility — Palazzo Post Acute
Palazzo Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Los Angeles, California. It is licensed for 99 beds — close to the median for skilled nursing facilities in California (98 beds).
It is one of 377 senior care facilities in Los Angeles and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Palazzo Post Acute 72 times across 20 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Serrano Group
Ownership type
For profit - Limited Liability company
Registered owners & officers
Serrano Licensee 1 Llc
Direct owner · Operational control — 100% stake — since 2016
Bin Mendel Llc
Indirect owner — since 2016
Bl Cali Partners Llc
Indirect owner — since 2016
Cuaresma, Rolando
Operational control — since 2016
Fensterman, Howard
Indirect owner — since 2016
Fensterman, Jordan
Indirect owner — since 2016
Fensterman, Robert
Indirect owner — since 2016
Jacobs, Dov
Indirect owner · Officer — since 2016
Js Fenton Llc
Indirect owner — since 2016
Leibson, Staci
Indirect owner — since 2016
Rgf Consulting Llc
Indirect owner — since 2016
Serrano Group Llc
Indirect owner — since 2016
Serrano Partners Llc
Indirect owner — since 2016
Taub, Judah
Indirect owner — since 2016
Yaame Llc
Indirect owner — since 2016
Regulatory standing
Licensed / certified since
1975-02-04
CMS overall rating
4 of 5 stars
Health deficiencies
17 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-05
Nurse staffing
4.2 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$531 per day (≈ $16,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
82% Medicaid · 11% Medicare · 7% private/other
Occupancy
92% (fiscal year 2023)
Vs. state median
3% above the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
99
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-25Health inspectionComplaint-triggered1 citation
F-0698
E · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
2026-05-29Health inspectionComplaint-triggered3 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2026-06-15
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-06-15
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-06-15
18 earlier / fire-safety inspections (68 citations)
2026-03-12Health inspectionComplaint-triggered1 citation
F-0729
D · No harm foundFrom a complaint
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected 2026-03-27
2025-12-16Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-01-07
2025-09-16Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-10-05
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-05
2025-06-17Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-01
2025-06-05Health inspection9 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-06-29
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-06-29
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-06-29
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-06-29
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-06-29
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2025-06-29
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-06-29
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-06-29
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-06-29
2025-04-21Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-05-09
2024-11-12Health inspectionComplaint-triggered1 citation
F-0732
D · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2024-12-12
2024-07-18Health inspectionComplaint-triggered1 citation
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-05
2024-06-26Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-07-11
2024-05-09Health inspectionComplaint-triggered1 citation
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-05-31
2024-04-25Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-25
2024-03-29Health inspectionComplaint-triggered1 citation
F-0567
D · No harm foundFrom a complaint
Honor the resident's right to manage his or her financial affairs.
Corrected 2024-04-28
2023-11-21Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-12-21
2021-10-21Health inspection10 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2021-12-03
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2021-12-03
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2021-12-03
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2021-12-03
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2021-12-03
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2021-12-03
F-0836
D · No harm found
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2021-12-03
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2021-12-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2021-12-03
F-0921
D · No harm found
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2021-12-03
2020-01-24Health inspection9 citations
F-0583
D · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2020-02-21
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2020-02-21
F-0661
D · No harm found
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected 2020-02-21
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2020-02-21
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2020-02-21
F-0726
D · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2020-02-21
F-0732
D · No harm found
Post nurse staffing information every day.
Corrected 2020-02-21
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2020-02-21
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2020-02-21
2025-06-05Fire-safety inspection2 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-02
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2025-07-02
2021-10-21Fire-safety inspection7 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2021-11-16
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2021-11-16
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2021-11-16
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2021-11-16
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2021-11-16
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2021-11-16
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2021-11-16
2020-01-24Fire-safety inspection18 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2020-03-10
E-0009
E · No harm found
Include a process for Emergency Preparedness collaboration.
Corrected 2020-03-10
E-0015
E · No harm found
Address subsistence needs for staff and patients.
Corrected 2020-03-10
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2020-03-10
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2020-03-10
K-0211
F · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2020-03-10
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2020-03-10
K-0281
F · No harm found
Install proper backup exit lighting.
Corrected 2020-03-10
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2020-03-10
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2020-03-10
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2020-03-10
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2020-03-10
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-03-10
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2020-03-10
K-0531
E · No harm found
Have elevators that firefighters can control in the event of a fire.
Corrected 2020-03-10
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2020-03-10
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2020-03-10
K-0920
E · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2020-03-10
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056456.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 72 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered