Home›Browse›Arizona›Goodyear›Palm Valley Post Acute

Nursing homeFAID #350

Palm Valley Post Acute

13575 WEST MCDOWELL ROAD, GOODYEAR, AZ, 85395

(623) 536-9911

palmvalleypa.com

180 licensed beds

★★★★★2/5CMS Five-Star overall1/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo via Google · Palm Valley Post Acute

Address

13575 West Mcdowell Road

Goodyear, AZ 85395

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Public record summary

What we can show you for free.

Bed capacity

180

CMS facility ID

035255

Care type

Nursing home

County

Maricopa

Facility name

Palm Valley Post Acute

Street address

13575 WEST MCDOWELL ROAD

City / state / ZIP

Goodyear, AZ 85395

Phone

(623) 536-9911

Website

palmvalleypa.com

About this facility — Palm Valley Post Acute

Palm Valley Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Goodyear, Arizona. It is licensed for 180 beds — well above the median for skilled nursing facilities in Arizona (112 beds).

It is one of 66 senior care facilities in Goodyear and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Palm Valley Post Acute 65 times across 18 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $82,607 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pacs Group

Ownership type

For profit - Corporation

Registered owners & officers

Providence Group Inc

Direct owner — 100% stake — since 2023

Apt, Frederick

Officer — since 2024

Hancock, Mark

Officer — since 2024

Jergensen, Joshua

Officer — since 2024

Mitchell, John

Officer — since 2024

Nassour, William

Managing employee — since 2015

Speth, Terry

Managing employee — since 2023

Regulatory standing

Federal court records

6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1999-09-28

CMS overall rating

2 of 5 stars

Health deficiencies

4 at the last standard inspection

Federal fines

$82,607 total

Last standard inspection

2026-01-29

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$340 per day (≈ $10,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

0% Medicaid · 4% Medicare · 96% private/other

Occupancy

88% (fiscal year 2023)

Vs. state median

18% below the AZ median of $416/day — full state cost breakdown

Services & coverage

Licensed beds

180

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-29Health inspection4 citations

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2026-02-26

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-02-26

F-0814

D · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2026-02-26

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-02-26

2025-08-01Health inspection3 citations

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-25

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-08-25

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-08-25

14 earlier / fire-safety inspections (58 citations)

2025-06-24Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-11

2025-03-20Health inspectionComplaint-triggered2 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-05-08

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-08

2025-02-12Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-07

F-0698

E · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-07

2025-02-06Health inspectionComplaint-triggered21 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-01

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-01

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-04-01

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-01

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-04-01

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-04-01

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-04-01

F-0625

D · No harm found

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-04-01

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-04-01

F-0645

E · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-04-01

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-04-01

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-01

F-0679

D · No harm found

Provide activities to meet all resident's needs.

Corrected 2025-04-01

F-0684

G · Actual harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-01

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-04-01

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-01

F-0695

E · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-01

F-0761

D · No harm found

Corrected 2025-04-01

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-04-01

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-01

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-01

2025-01-09Health inspectionComplaint-triggered1 citation

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-01-30

2024-10-21Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-29

2024-10-10Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-08

2024-03-08Health inspectionComplaint-triggered1 citation

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-04-26

2024-03-01Health inspectionComplaint-triggered3 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2024-04-21

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-04-21

F-0623

D · No harm foundFrom a complaint

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-04-21

2023-12-22Health inspectionComplaint-triggered3 citations

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-02-15

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-02-15

F-0610

E · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2024-02-15

2023-11-22Health inspectionComplaint-triggered4 citations

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-27

F-0607

G · Actual harmFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-12-27

F-0609

K · Immediate jeopardyFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-27

F-0610

K · Immediate jeopardyFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2023-12-27

2023-10-31Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-12-30

2025-02-06Fire-safety inspection5 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-04-01

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2025-03-15

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-03-01

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-02-20

K-0511

E · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2025-02-16

2024-03-01Fire-safety inspection12 citations

E-0006

E · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2024-04-21

E-0035

E · No harm found

Provide family notifications of emergency plan.

Corrected 2024-04-21

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2024-04-21

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-04-21

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-04-21

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-04-21

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-04-21

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-04-21

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-04-21

K-0761

E · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-04-21

K-0902

E · No harm found

Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

Corrected 2024-04-21

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-04-21

Federal penalties

2025-02-06Fine$82,607

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035255.

Visitor reviews

What people say on Google.

3.7202 ratings on Google

★★★★★Chanda Houston · 2026-07-25 · via Google
“I cannot say enough wonderful things about this skilled nursing facility! From the moment you walk through the doors, you’re greeted with a warm, welcoming, and genuinely positive atmosphere. It’s clear that the staff truly care about their residents and treat them with compassion, dignity, and respect every single day. A special thank you to the incredible Director of Nursing, Heather. She is ex…”

★★★★★J. Ayres · 2026-04-07 · via Google
“The building is very clean, the staff is nice and friendly. They have great liaisons, Crystal and Ashley, will do all they can to help families through the admin process. They also have one of the best activity directors in the valley.”

★★★★★Candace Kelley · 2026-06-24 · via Google
“This review is based off of the amazing care from my Casemanager Crystal, nurses Seery, Toni, and Kelly. The entire PT and OT was also amazing and very patient. Tyler, Mark (pulmonary management) and the NP from pulmonary as well. Crystal has been the best. She is the reason I came back a second time. Hands down if you are looking for a rehab or a place to send your loved one..ask to connect with …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 65 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered