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Nursing homeFAID #1150

Panorama Gardens Nursing and Rehabilitation Center

9541 VAN NUYS BLVD., PANORAMA CITY, CA, 91402

(818) 893-6385

151 licensed beds

CMS rates Panorama Gardens Nursing and Rehabilitation Center 4 out of 5 overall. Federal inspectors issued 59 citations across 20 inspections in the last three years, with $28,369 in fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of PANORAMA GARDENS NURSING AND REHABILITATION CENTER

Photo via Google · Panorama Gardens Nursing & Rehabilitation Center

Address

9541 Van Nuys Blvd.

Panorama City, CA 91402

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Public record summary

What we can show you for free.

Bed capacity

151

CMS facility ID

056337

Care type

Nursing home

County

Los Angeles

Facility name

Panorama Gardens Nursing and Rehabilitation Center

Street address

9541 VAN NUYS BLVD.

City / state / ZIP

Panorama City, CA 91402

Phone

(818) 893-6385

Website

ensignservices.net

About this facility — Panorama Gardens Nursing and Rehabilitation Center

Panorama Gardens Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Panorama City, California. It is licensed for 151 beds — well above the median for skilled nursing facilities in California (98 beds).

It is one of 31 senior care facilities in Panorama City and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of The Ensign Group, a group of 347 facilities on this site.

Federal inspectors have cited Panorama Gardens Nursing and Rehabilitation Center 59 times across 20 inspections in the last three years, and CMS has imposed $28,369 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Limited Liability company

Registered owners & officers

Burnam, Soon

Officer — since 2006

Ensign Services Inc

Additional disclosable party — since 2002

Keetch, Chad

Officer — since 2011

Michail, Reyadh

Governing body · Operational control · Additional disclosable party — since 2016

Port, Barry

Owner of a disclosable party — since 2025

Sanchez, Paloma

Governing body · Operational control · Additional disclosable party — since 2025

Van Nuys Plummer Investment Llc

Additional disclosable party — since 2017

Willits, Adam

Director — since 2019

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1973-02-01

CMS overall rating

4 of 5 stars

Health deficiencies

17 at the last standard inspection

Federal fines

$28,369 total

Last standard inspection

2026-08-13

Nurse staffing

3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$429 per day (≈ $13,040/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

82% Medicaid · 12% Medicare · 6% private/other

Occupancy

97% (fiscal year 2023)

Vs. state median

17% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

151

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2026-08-13Health inspection6 citations

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2026-08-27

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-08-27

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-08-27

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-08-27

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-08-27

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-08-27

2026-07-24Health inspectionComplaint-triggered2 citations

F-0558

D · No harm foundFrom a complaint

Reasonably accommodate the needs and preferences of each resident.

Corrected 2026-08-19

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-08-19

18 earlier / fire-safety inspections (51 citations)

2026-06-12Health inspectionComplaint-triggered3 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-06-24

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-06-24

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-24

2026-06-03Health inspectionComplaint-triggered2 citations

F-0697

D · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-07-03

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-07-03

2026-05-29Health inspectionComplaint-triggered3 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-06-29

F-0686

D · No harm foundFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-06-29

F-0726

D · No harm foundFrom a complaint

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2026-06-29

2026-03-04Health inspectionComplaint-triggered1 citation

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-25

2025-08-28Health inspection16 citations

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-18

F-0605

D · No harm found

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-09-18

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-09-18

F-0657

E · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-09-18

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-18

F-0684

E · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-18

F-0686

G · Actual harm

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-09-18

F-0688

G · Actual harm

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-09-18

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-09-18

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-09-18

F-0700

D · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-09-18

F-0712

E · No harm found

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Corrected 2025-09-18

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-09-18

F-0837

E · No harm found

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Corrected 2025-09-18

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-18

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2025-09-18

2025-07-17Health inspectionComplaint-triggered2 citations

F-0554

D · No harm foundFrom a complaint

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-08-05

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-05

2025-02-05Health inspectionComplaint-triggered1 citation

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-26

2024-10-24Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-11

2024-08-29Health inspection6 citations

F-0552

D · No harm found

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-09-16

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-09-16

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-09-16

F-0676

D · No harm found

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-09-16

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-09-16

F-0745

D · No harm found

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-09-16

2024-08-23Health inspectionComplaint-triggered1 citation

F-0732

D · No harm foundFrom a complaint

Post nurse staffing information every day.

Corrected 2024-09-11

2024-07-17Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-07-27

2024-06-12Health inspectionComplaint-triggered1 citation

F-0760

J · Immediate jeopardyFrom a complaint

Ensure that residents are free from significant medication errors.

Corrected 2024-07-05

2024-03-27Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-04-15

2024-03-12Health inspectionComplaint-triggered1 citation

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-05

2024-02-06Health inspectionComplaint-triggered1 citation

F-0677

E · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-07

2026-08-13Fire-safety inspection2 citations

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-09-03

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-09-03

2025-08-28Fire-safety inspection2 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-18

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-09-18

2024-08-29Fire-safety inspection6 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-09-20

K-0223

E · No harm found

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-09-20

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-09-20

K-0342

F · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2024-09-20

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-09-20

K-0912

D · No harm found

Have power receptacles that are properly grounded.

Corrected 2024-09-20

Federal penalties

2025-08-28Fine$14,742

2024-06-12Fine$13,627

Total fines$28,369

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056337.

Quality of care & staffing

How it compares in California.

Inspection citations, 3 years

More than 40% of nursing homes in the state

State median: 65

Federal fines, 3 years

$28,369

More than 77% of nursing homes in the state

State median: $0

Nurse staffing, hours per resident per day

3.9

Higher than 17% of nursing homes in the state

State median: 4.3

Nursing staff turnover, annual

31%

Higher than 32% of nursing homes in the state

State median: 36%

Resident outcomes

On 21 federal quality measures, this facility does better than the California average on 15 and worse on 1. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	8.6%	10.2%	13.5%	Better than state
Lose too much weight	1.8%	4.1%	5.1%	Better than state
With a catheter inserted and left in their bladder	0.4%	0.7%	0.7%	Better than state
With a urinary tract infection	0.0%	1.2%	1.5%	Better than state
Have depressive symptoms	4.8%	7.6%	13.5%	Better than state
Were physically restrained	0.0%	0.3%	0.1%	Better than state
Experiencing one or more falls with major injury	0.9%	1.6%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	100.0%	98.7%	93.7%	Near state average
Ability to walk independently worsened	5.5%	8.9%	12.7%	Better than state
Received an antianxiety or hypnotic medication	8.8%	13.7%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	100.0%	97.9%	95.3%	Near state average
With pressure ulcers	2.2%	4.3%	4.5%	Better than state
With new or worsened bowel or bladder incontinence	1.7%	9.8%	18.3%	Better than state
Received an antipsychotic medication	2.4%	12.3%	15.4%	Better than state
Hospitalizations per 1000 long-stay resident days	2.65	2.21	1.81	Worse than state
Outpatient emergency department visits per 1000 long-stay resident days	1.15	1.50	1.69	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	100.0%	94.6%	82.3%	Near state average
Newly received an antipsychotic medication	0.8%	1.3%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	100.0%	93.1%	80.1%	Near state average
Were rehospitalized after a nursing home admission	22.9%	22.6%	23.4%	Near state average
Had an outpatient emergency department visit	7.6%	11.1%	11.8%	Better than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0656 5 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0684 4 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F-0842 3 inspections. Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F-0755 3 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F-0677 3 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0558 2 inspections. Reasonably accommodate the needs and preferences of each resident.

Verify & compare

Where to check, and what's nearby.

Who to contact in California

Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
File a complaint: 844-538-8766 · Online
Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Providence Holy Cross Medical Center, about 2.5 miles. CMS rating 4 of 5.
Pacifica Hospital of the Valley, about 3.1 miles.
Valley Presbyterian Hospital, about 3.5 miles. CMS rating 1 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

California State Health Group, North Hills, about 0.4 miles. 22 state visits on record.
Love You More Residential Villa, Arleta, about 0.5 miles. 1 state visits on record.
Goddess Touch Assisted Living, Arleta, about 0.5 miles. 0 state visits on record.
Terner Home, Mission Hills, about 1.0 miles. 5 state visits on record.
Zulalyan Family Care, Panorama City, about 1.1 miles. 0 state visits on record.

Visitor reviews

What people say on Google.

4.159 ratings on Google

★★★★★Shirley Choi · 2026-06-01 · via Google
“자연스럽고 따뜻한 영어 리뷰로 옮기면 다음과 같습니다. My mother is 98 years old, and she came here after suffering a stroke. I’m not usually writes reviews, but I simply couldn’t leave this place without writing one. Everyone here—even the patients—greets you with a smile. The rehabilitation therapists, nurses, CNAs, social workers and the cleaning staff all treat people with kindness and respect. Unfortunately, we …”

★★★★★Sandra Moreno · 2026-03-12 · via Google
“I extend my gratitude to the facility, to Erendira Perez, Mariana and Luis Navarro, excellent nurses, and especially to the administrator, Paloma Sanchez, who is always attentive to the needs of the families. My admiration goes to each and every person who directly and indirectly contributes to the care of the patients. I am delighted with the service, quality, and trustworthiness.”

★★★★★Karina Perez · 2026-03-13 · via Google
“I want to express my sincere gratitude to the staff for the care and compassion they showed shown my grandparents, Martin Perez and Cuca Perez. It brought our family great comfort knowing they are in a place where they are treated with kindness, dignity, and patience.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

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Ownership & corporate history

Primary tier

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Owners' other facilities

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Inspection citations — last 5 years

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The 59 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

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