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Nursing homeFAID #13953

Paradigm At Woodwind Lakes

7215 WINDFERN RD, HOUSTON, TX, 77040
(713) 466-8933
www.paradigmatwoodwindlakes.com
180 licensed beds

Federal inspectors issued 46 citations across 17 inspections in the last three years, with $89,541 in fines. Listing last updated 2026-11-06.

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Photo of PARADIGM AT WOODWIND LAKES
Photo via Google · Camelia Rezgui

Public record summary

What we can show you for free.
Bed capacity
180
CMS facility ID
675085
Care type
Nursing home
County
Harris
Facility name
Paradigm At Woodwind Lakes
Street address
7215 WINDFERN RD
City / state / ZIP
Houston, TX 77040
Phone
(713) 466-8933
Website
www.paradigmatwoodwindlakes.com

About this facility — Paradigm At Woodwind Lakes

Paradigm At Woodwind Lakes is a Medicare/Medicaid-certified skilled nursing facility in Houston, Texas. It is licensed for 180 beds — well above the median for skilled nursing facilities in Texas (120 beds).

It is one of 720 senior care facilities in Houston and 1,179 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Paradigm Healthcare, a group of 17 facilities on this site.

Federal inspectors have cited Paradigm At Woodwind Lakes 46 times across 17 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $89,541 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Paradigm Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Oakbend Medical Center
Direct owner — 100% stake — since 2017
Council, Jeff
Officer — since 2013
Crayton, Tom
Officer — since 2013
Douds, Robert
Officer — since 2016
Freudenberger, Joseph
Managing employee · Officer — since 2007
Haley, Jeff
Officer — since 2012
Martin, Melissa
Officer — since 2015
Mefford, Ruthanne
Officer — since 2015
Petrosewicz, Norma
Officer — since 2013
Popatia, Amirali
Officer — since 2011
Uthman, Edward
Officer — since 2008
Woodwind Lakes Nursing & Rehabilitation, Llc
Operational control — since 2018
Zerwas, John
Officer — since 2013

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1992-09-12
Health deficiencies
14 at the last standard inspection
Federal fines
$89,541 total
Last standard inspection
2026-06-05
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$232 per day (≈ $7,050/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
78% Medicaid · 3% Medicare · 18% private/other
Occupancy
74% (fiscal year 2023)
Vs. state median
16% below the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds
180
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-06-05Health inspectionComplaint-triggered9 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-06-10
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-06-10
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-10
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-06-10
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-06-10
F-0761
E · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-10
F-0791
D · No harm found
Provide or obtain dental services for each resident.
Corrected 2026-06-10
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-06-10
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-10
2026-04-28Health inspectionComplaint-triggered2 citations
F-0572
D · No harm foundFrom a complaint
Give residents a notice of rights, rules, services and charges.
Corrected 2026-05-01
F-0578
K · Immediate jeopardyFrom a complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-05-01
12 earlier / fire-safety inspections (35 citations)
2026-03-27Health inspectionComplaint-triggered3 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-03
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-03
F-0690
G · Actual harmFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-04-03
2026-01-09Health inspection7 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-03
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-04-03
F-0690
G · Actual harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-04-03
F-0693
D · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2026-03-27
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-03-27
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-03-27
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-27
2025-08-14Health inspectionComplaint-triggered5 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-09-12
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-09-12
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-09-12
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-09-12
F-0925
E · No harm found
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected 2025-09-12
2025-07-22Health inspectionComplaint-triggered1 citation
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-08-19
2025-04-10Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-05-09
2025-02-20Health inspectionComplaint-triggered1 citation
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-03-14
2024-09-26Health inspectionComplaint-triggered1 citation
F-0584
E · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-10-18
2024-01-10Health inspectionComplaint-triggered6 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-17
F-0693
E · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-02-17
F-0700
D · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-02-17
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-02-17
F-0759
E · No harm foundFrom a complaint
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-02-17
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-02-17
2023-10-19Health inspectionComplaint-triggeredInfection control3 citations
F-0644
D · No harm foundFrom a complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2023-10-22
F-0812
E · No harm foundFood safetyFrom a complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-10-22
F-0880
E · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2023-10-22
2026-06-05Fire-safety inspection2 citations
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2026-07-15
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2026-06-03
2026-01-09Fire-safety inspection2 citations
K-0511
E · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2026-01-07
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2026-01-07
2025-08-14Fire-safety inspection3 citations
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2025-08-19
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2025-08-19
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2025-08-19

Federal penalties

2026-01-09Fine$71,820
2025-04-10Fine$17,721
2026-01-09Medicare payment denial — 22 days
Total fines$89,541
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675085.

Quality of care & staffing

How it compares in Texas.
Inspection citations, 3 years
46
More than 75% of nursing homes in the state
State median: 33
Federal fines, 3 years
$89,541
More than 85% of nursing homes in the state
State median: $15,642
Nurse staffing, hours per resident per day
3.4
Higher than 65% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
63%
Higher than 81% of nursing homes in the state
State median: 50%

Resident outcomes

On 21 federal quality measures, this facility does better than the Texas average on 11 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased19.6%15.8%13.5%Worse than state
Lose too much weight3.2%2.9%5.1%Near state average
With a catheter inserted and left in their bladder0.0%0.3%0.7%Better than state
With a urinary tract infection0.0%0.8%1.5%Better than state
Have depressive symptoms0.0%2.3%13.5%Better than state
Were physically restrained0.0%0.0%0.1%Better than state
Experiencing one or more falls with major injury0.6%3.2%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine95.7%96.4%93.7%Near state average
Ability to walk independently worsened4.6%12.9%12.7%Better than state
Received an antianxiety or hypnotic medication19.0%17.8%19.5%Near state average
Assessed and appropriately given the seasonal influenza vaccine94.0%97.0%95.3%Near state average
With pressure ulcers6.3%3.7%4.5%Worse than state
With new or worsened bowel or bladder incontinence10.3%12.5%18.3%Better than state
Received an antipsychotic medication17.6%9.8%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days2.852.051.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days1.181.971.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine90.0%88.7%82.3%Near state average
Newly received an antipsychotic medication0.0%1.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine78.6%85.4%80.1%Near state average
Were rehospitalized after a nursing home admission22.3%25.5%23.4%Better than state
Had an outpatient emergency department visit7.9%12.2%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0656 4 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0880 4 inspections. Provide and implement an infection prevention and control program.
  • F-0690 3 inspections. Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  • F-0689 3 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.
  • F-0812 2 inspections. Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

What its owners also hold

  • Oakbend Medical Center has an ownership stake on file at 32 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Texas

  • Licensing: Texas Health and Human Services
  • File a complaint: 800-458-9858 · Online
  • Long-Term Care Ombudsman: 800-252-2412. A free advocate for residents and families.
  • Adult Protective Services: 800-252-5400. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Memorial Hermann Memorial City Hospital, about 6.8 miles. CMS rating 4 of 5.
  • Memorial Hermann Hospital System, about 7.9 miles. CMS rating 3 of 5.
  • St Luke's Hospital At the Vintage, about 8.0 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.1245 ratings on Google
★★★★★ken hoge · 2026-07-06 · via Google

“I only toured the facility looking for long term memory care but I was impressed with the staff who were very friendly and the quick way they responded to my request to visit. The facility was clean and modern. The residents seemed well cared for and I thought this was among the best nursing facilities I’ve toured in the Houston area.”

★S. L. · 2026-08-06 · via Google

“If you care about the health and well-being of your loved one, do not let them stay at Paradigm at Woodwind Lakes. Roaches, unsanitary conditions, awful food, puddles of urine left on the floor, the smell of dirty diapers, residents are yelled at and not treated with dignity. Do not be fooled by the slick photos on their website or FB page, this place looks nothing like those photos. Your family m…”

★★★★★Christy Blanco · 2026-05-25 · via Google

“I have a had the most of a great experience each visit because of a young man named DEMONTRAY (Tray) WILLIAMS he is stylish and his etiquette and people skills are out of this world! I told him I’d write a review on how fantastic he is. Thanks to him this particular paradigm location has a spiritual light about it especially when he is at work. He deserves praises and acknowledgment for his great …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 46 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered