Parc Joliet

★★★★★Valerie · 2026-07-27 · via Google

“My mother was at this facility about 3 years. I spent many hours there. My mom was treated with great care. It took little while to settle in, there were social workers, department heads and the administration to talk to about any concerns. They have a wonderful staff. The CNA's are efficient, kind and caring . I'll be forever thankful to them. My mom was always kept clean.They did her hair dail…”

★Mike Kott · 2026-06-27 · via Google

“Most of the staff are great, but avoid dealing with Carmen at all costs. She does not care about you, your loved one/s, their needs or your needs. She does not take her job seriously and needs to find a new line of work. 100% recommend avoiding Carmen at all costs, the strife she's brought me and my family through this horrible time is unspeakable, unacceptable, and ridiculous.”

★Yolanda Smith · 2025-09-08 · via Google

“This facility has been a major letdown. A majority of the staff appear indifferent and disengaged, showing little concern for the well-being of the residents. The food is consistently poor, housekeeping is below acceptable standards, and the administration lacks professionalism and empathy. When serious concerns and signs of neglect were brought to the attention of administrative personnel, the r…”