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Nursing homeFAID #3352

Pavilion of South Shore

7750 SOUTH SHORE DRIVE, CHICAGO, IL, 60649
(773) 731-4200
pavilion-southshore.com
118 licensed beds

CMS rates Pavilion of South Shore 2 out of 5 overall. Federal inspectors issued 48 citations across 15 inspections in the last three years, with $209,471 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections1/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of PAVILION OF SOUTH SHORE
Photo via Google · Pavilion of South Shore

Address

7750 South Shore Drive
Chicago, IL 60649
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Public record summary

What we can show you for free.
Bed capacity
118
CMS facility ID
145939
Care type
Nursing home
County
Cook
Facility name
Pavilion of South Shore
Street address
7750 SOUTH SHORE DRIVE
City / state / ZIP
Chicago, IL 60649
Phone
(773) 731-4200
Website
pavilion-southshore.com

About this facility — Pavilion of South Shore

Pavilion of South Shore is a Medicare/Medicaid-certified skilled nursing facility in Chicago, Illinois. It is licensed for 118 beds — close to the median for skilled nursing facilities in Illinois (112 beds).

It is one of 145 senior care facilities in Chicago and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pavilion of South Shore 48 times across 15 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $209,471 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Pavilion Healthcare
Ownership type
For profit - Corporation

Registered owners & officers

Ilana D Aaron Trust C/u Maurice Aaron 2014 Family Gift Trust
Direct owner — 12% stake — since 2022
Ilana D Aaron Trust C/u Maurice Aaron 2014 Legacy Gift Trust
Direct owner — 9% stake — since 2022
Stern, Todd
Direct owner — 6% stake — since 2022
Aaron, Jonathan
Officer — since 2022
Graf, Marcella
Managing employee · Officer — since 2022

Regulatory standing

Licensed / certified since
1997-07-01
CMS overall rating
2 of 5 stars
Health deficiencies
10 at the last standard inspection
Federal fines
$209,471 total
Last standard inspection
2026-04-23
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$337 per day (≈ $10,240/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
21% Medicaid · 7% Medicare · 72% private/other
Occupancy
91% (fiscal year 2023)
Vs. state median
1% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
118
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.
2026-08-11Health inspectionComplaint-triggered2 citations
F-0584
G · Actual harmFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2026-08-27
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-08-27
2026-04-23Health inspection7 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-05-01
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-01
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-05-01
F-0761
F · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-05-01
F-0801
F · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2026-05-01
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-05-01
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2026-05-01
10 earlier / fire-safety inspections (39 citations)
2026-03-13Health inspectionComplaint-triggered1 citation
F-0770
D · No harm foundFrom a complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2026-03-16
2025-05-08Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-05-15
2025-02-24Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-03-03
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-03-03
2025-02-07Health inspection12 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-02-18
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-02-18
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-02-18
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-02-18
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-02-18
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-18
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-02-18
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-18
F-0814
F · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2025-02-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-04
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2025-02-18
F-0887
D · No harm found
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected 2025-03-04
2024-12-05Health inspectionComplaint-triggered2 citations
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-12-13
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-13
2024-09-30Health inspectionComplaint-triggered2 citations
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-15
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-15
2024-06-13Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-06-28
2024-04-19Health inspection13 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-05-09
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-05-09
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-05-09
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-09
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-09
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-05-09
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-09
F-0692
G · Actual harm
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-05-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-09
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-05-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-05-09
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-05-09
F-0880
F · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-05-09
2024-01-12Health inspectionComplaint-triggered3 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-01-29
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-01-29
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-29
2023-11-16Health inspectionComplaint-triggered2 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-11-30
F-0697
D · No harm foundFrom a complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2023-11-30

Federal penalties

2026-08-11Fine$104,223
2024-09-30Fine$69,439
2024-04-19Fine$22,122
2024-01-12Fine$13,687
Total fines$209,471
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145939.

Quality of care & staffing

How it compares in Illinois.
Inspection citations, 3 years
48
More than 48% of nursing homes in the state
State median: 50
Federal fines, 3 years
$209,471
More than 80% of nursing homes in the state
State median: $45,080
Nurse staffing, hours per resident per day
3.3
Higher than 49% of nursing homes in the state
State median: 3.3
Nursing staff turnover, annual
21%
Among the lowest of nursing homes in the state
State median: 44%

Resident outcomes

On 17 federal quality measures, this facility does better than the Illinois average on 10 and worse on 7. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased4.1%13.0%13.5%Better than state
Lose too much weight8.6%6.1%5.1%Worse than state
With a catheter inserted and left in their bladder0.4%0.8%0.7%Better than state
With a urinary tract infection0.0%1.5%1.5%Better than state
Have depressive symptoms100.0%55.9%13.5%Worse than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury0.0%3.0%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine80.0%90.5%93.7%Worse than state
Ability to walk independently worsened7.4%12.8%12.7%Better than state
Received an antianxiety or hypnotic medication7.5%18.4%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine79.6%91.7%95.3%Worse than state
With pressure ulcers4.2%4.8%4.5%Better than state
With new or worsened bowel or bladder incontinence16.3%19.8%18.3%Better than state
Received an antipsychotic medication17.4%21.7%15.4%Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine37.1%70.0%82.3%Worse than state
Newly received an antipsychotic medication3.2%2.2%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine20.9%63.2%80.1%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 6 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0684 6 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • F-0695 3 inspections. Provide safe and appropriate respiratory care for a resident when needed.
  • F-0880 3 inspections. Provide and implement an infection prevention and control program.
  • F-0558 3 inspections. Reasonably accommodate the needs and preferences of each resident.
  • F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

What its owners also hold

  • Ilana D Aaron Trust C/u Maurice Aaron 2014 Legacy Gift Trust has an ownership stake on file at 5 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
  • Ilana D Aaron Trust C/u Maurice Aaron 2014 Family Gift Trust has an ownership stake on file at 5 nursing homes, averaging 2.8 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Illinois

  • Licensing: Illinois Department of Public Health, Division of Assisted Living
  • File a complaint: 800-252-4343 · Online
  • Long-Term Care Ombudsman: 800-252-8966. A free advocate for residents and families.
  • Adult Protective Services: 866-800-1409. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • The University of Chicago Medical Center, about 1.3 miles. CMS rating 4 of 5.
  • Provident Hospital of Chicago, about 1.8 miles.
  • Jackson Park Hospital, about 2.5 miles. CMS rating 1 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.889 ratings on Google
★Charlene Williams · 2026-03-23 · via Google

“My Beloveds is an unfortunate resident of the Pavillion in South Shore. The facility is way too small, there is an unpleasant odor, and there are bugs! They also run out of diapers and wipes for the residents. They don’t seem very pleasant. I hate my Beloved is there! I suggested she may want to find better facility!”

★★★★★Heather Anderson · 2025-04-05 · via Google

“I am so grateful for the exceptional care my mother has received at Pavilion Healthcare. From the moment we walked in, we were impressed by the warm and welcoming atmosphere. The staff is incredibly attentive and kind, making both my mother and our family feel like a priority. The nurses are professional, compassionate, and always available to answer any questions or address concerns. The facilit…”

★★★★★Brenda · 2025-04-10 · via Google

“I had a wonderful experience with the Activities Department at Pavilion Healthcare. The team goes above and beyond to create a warm, engaging, and supportive environment for the residents. I was especially impressed by the Activities Director, who was incredibly helpful, compassionate, and always full of creative ideas to keep everyone involved and entertained. Their dedication to enriching the li…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 48 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered