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Nursing homeFAID #10741

Phoebe Allentown Health Care Center

1925 TURNER STREET, ALLENTOWN, PA, 18104
(610) 794-5300
phoebe.org/communities/phoebe-allentown
343 licensed beds

CMS rates Phoebe Allentown Health Care Center 3 out of 5 overall. Federal inspectors issued 33 citations across 9 inspections in the last three years, with $11,087 in fines. Listing last updated 2026-11-06.

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of PHOEBE ALLENTOWN HEALTH CARE CENTER
Photo via Google · Phoebe Allentown

Public record summary

What we can show you for free.
Bed capacity
343
CMS facility ID
395080
Care type
Nursing home
County
Lehigh
Facility name
Phoebe Allentown Health Care Center
Street address
1925 TURNER STREET
City / state / ZIP
Allentown, PA 18104
Phone
(610) 794-5300
Website
phoebe.org/communities/phoebe-allentown

About this facility — Phoebe Allentown Health Care Center

Phoebe Allentown Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Allentown, Pennsylvania. It is licensed for 343 beds — well above the median for skilled nursing facilities in Pennsylvania (119 beds).

It is one of 28 senior care facilities in Allentown and 656 skilled nursing facilities across Pennsylvania. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Phoebe Allentown Health Care Center 33 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $11,087 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type
Non profit - Corporation

Registered owners & officers

Alfaro, Tracy
Operational control · Additional disclosable party — since 2019
Baer, Thomas
Officer · Operational control · Additional disclosable party — since 2022
Baker Tilly Advisory Group Lp
Additional disclosable party — since 2024
Barley, Richard
Operational control · Additional disclosable party — since 2025
Bates, Bonita
Operational control · Trustee — since 2017
Bell, Carmen
Operational control · Trustee — since 2022
Bertolette, Robert
Operational control · Trustee — since 2017
Bock, Kelly
Director · Operational control · Additional disclosable party — since 2015
Call, Carrie
Operational control · Trustee — since 2019
Calvert, Scott
Director · Operational control · Additional disclosable party — since 2020
Charette, Kenneth
Operational control · Trustee — since 2022
Collier, Daniel
Operational control · Additional disclosable party — since 2018
Cross Country Healthcare Inc
Additional disclosable party — since 2016
Frantz, Lisa
Operational control · Additional disclosable party — since 2020
Friends Services for the Aging
Additional disclosable party — since 2018
General Health Care Resources, Inc.
Additional disclosable party — since 2019
Good News Home Care Corp
Additional disclosable party — since 2023
Hacker, William
Operational control · Trustee — since 2012
Haddad, Teri
Direct owner · Additional disclosable party — since 2025
Khanuja, Rob
Director · Operational control · Additional disclosable party — since 2011
Lien, Emmett
Operational control · Trustee — since 2021
Mason, Candace
Direct owner · Operational control · Additional disclosable party — since 2005
Merrill, Debora
Operational control · Trustee — since 2019
Miller, Robert
Operational control · Trustee — since 2023
Morris, Darren
Director · Operational control — since 2017
Moser, Daniel
Operational control · Trustee — since 2018
Palermo, Faith
Director · Operational control · Additional disclosable party — since 2019
People 2.0 Global
Additional disclosable party — since 2023
Pfleegor, Michael
Direct owner · Operational control · Additional disclosable party — since 2021
Phoebe Services Inc
Operational control — since 1989
Phoebe-devitt Homes
Operational control · Additional disclosable party — since 1966
Physician and Tactical Healthcare Services Llc
Operational control · Additional disclosable party — since 2025
Rassler, Matthew
Director · Operational control · Additional disclosable party — since 2022
Renaldo, Thomas
Additional disclosable party — since 2002
Shott, Jason
Officer · Operational control · Additional disclosable party — since 2024
Skeete, Haniff
Operational control · Trustee — since 2024
Sloan, Joshua
Operational control · Trustee — since 2020
Smith, David
Operational control · Trustee — since 2019
Staska-pier, Marie
Officer · Operational control · Additional disclosable party — since 2019
Steiner, Patricia
Direct owner · Operational control · Additional disclosable party — since 2021
Stevenson, Scott
Director · Officer · Operational control · Owner of a disclosable party · Additional disclosable party — since 2006
Stiles, Sandra
Director · Operational control · Additional disclosable party — since 2025
Tiano, Frank
Additional disclosable party — since 2023
Torrillo, Joenel
Director · Operational control · Additional disclosable party — since 2022
Tranguch, Nicholas
Operational control · Trustee — since 2020
Worley, William
Operational control · Trustee — since 2015

Regulatory standing

Licensed / certified since
1967-01-01
CMS overall rating
3 of 5 stars
Health deficiencies
7 at the last standard inspection
Federal fines
$11,087 total
Last standard inspection
2026-06-12
Nurse staffing
3.7 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$646 per day (≈ $19,640/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
72% Medicaid · 8% Medicare · 20% private/other
Occupancy
61% (fiscal year 2024)
Vs. state median
56% above the PA median of $415/day — full state cost breakdown

Services & coverage

Licensed beds
343
Licensed as
Personal Care Home
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-06-12Health inspection7 citations
F-0605
D · No harm found
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected 2026-07-20
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2026-07-20
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-07-20
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-20
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2026-07-20
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-07-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-07-20
2025-08-19Health inspectionComplaint-triggered1 citation
F-0880
K · Immediate jeopardyFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2025-09-30
7 earlier / fire-safety inspections (25 citations)
2025-07-17Health inspection3 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-08-27
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2025-08-27
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-08-27
2025-05-12Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-06-12
2025-04-24Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-29
2024-08-08Health inspection6 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-09-17
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-09-17
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2024-09-17
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-09-17
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-09-17
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-17
2025-07-17Fire-safety inspection3 citations
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-09-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-09-28
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-09-28
2024-08-08Fire-safety inspection4 citations
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-09-09
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-09
K-0362
E · No harm found
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Corrected 2024-09-09
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2024-09-09
2023-09-14Fire-safety inspection7 citations
K-0161
E · No harm found
Use approved construction type or materials.
Corrected 2023-11-25
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-11-25
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-11-25
K-0355
C · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-11-25
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-25
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-11-25
K-0541
E · No harm found
Install properly constructed and protected linen or trash chutes.
Corrected 2023-11-25

Federal penalties

2025-07-17Fine$11,087
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 395080.

Quality of care & staffing

How it compares in Pennsylvania.
Inspection citations, 3 years
33
More than 44% of nursing homes in the state
State median: 37
Federal fines, 3 years
$11,087
More than 64% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.7
Higher than 57% of nursing homes in the state
State median: 3.6
Nursing staff turnover, annual
44%
Higher than 47% of nursing homes in the state
State median: 45%

Resident outcomes

On 21 federal quality measures, this facility does better than the Pennsylvania average on 6 and worse on 13. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased31.9%16.4%13.5%Worse than state
Lose too much weight7.3%6.0%5.1%Worse than state
With a catheter inserted and left in their bladder1.3%0.6%0.7%Worse than state
With a urinary tract infection3.7%1.4%1.5%Worse than state
Have depressive symptoms8.0%13.8%13.5%Better than state
Were physically restrained0.1%0.2%0.1%Better than state
Experiencing one or more falls with major injury5.2%3.1%3.2%Worse than state
Assessed and appropriately given the pneumococcal vaccine75.2%87.8%93.7%Worse than state
Ability to walk independently worsened24.9%15.4%12.7%Worse than state
Received an antianxiety or hypnotic medication16.8%20.1%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine87.8%93.7%95.3%Near state average
With pressure ulcers2.5%4.7%4.5%Better than state
With new or worsened bowel or bladder incontinence34.3%25.0%18.3%Worse than state
Received an antipsychotic medication11.4%17.6%15.4%Better than state
Hospitalizations per 1000 long-stay resident days2.061.501.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days0.781.131.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine49.2%70.8%82.3%Worse than state
Newly received an antipsychotic medication2.0%1.4%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine42.7%70.9%80.1%Worse than state
Were rehospitalized after a nursing home admission23.5%22.0%23.4%Near state average
Had an outpatient emergency department visit12.0%9.5%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0684 3 inspections. Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  • K-0353 3 inspections. Inspect, test, and maintain automatic sprinkler systems.
  • K-0372 3 inspections. Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
  • F-0656 2 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Verify & compare

Where to check, and what's nearby.

Who to contact in Pennsylvania

  • Licensing: Pennsylvania Department of Health
  • File a complaint: 800-254-5164 · Online
  • Long-Term Care Ombudsman: 717-783-8975. A free advocate for residents and families.
  • Adult Protective Services: 800-490-8505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Lehigh Valley Hospital, about 2.4 miles. CMS rating 4 of 5.
  • St Lukes Hospital, about 5.7 miles. CMS rating 5 of 5.
  • Lehigh Valley Hospital - Macungie, about 6.4 miles.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.093 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 33 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered