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Assisted livingFAID #752918

Phoenix Assisted Care

201 W HIGH ST, CARY, NC, 27513
(919) 460-8644
120 licensed beds

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Photo of PHOENIX ASSISTED CARE LLC
Photo via Google · Phoenix Assisted Care LLC
What we can show you for free.
Bed capacity
120
State license
HAL090131
Care type
Assisted living
State
NC
Facility name
Phoenix Assisted Care
Street address
201 W HIGH ST
City / state / ZIP
Cary, NC 27513
Phone
(919) 460-8644
State license #
HAL090131

Phoenix Assisted Care is a licensed assisted living community in Cary, North Carolina. It is licensed for 120 beds — well above the median for assisted living communities in North Carolina (48 beds).

It is one of 29 senior care facilities in Cary and 1,994 assisted living communities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on August 30, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Operator / owner
Betty Stevens

Services & coverage

Licensed beds
120
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-08-30. Facilities can submit a correction.
What people say on Google.
3.622 ratings on Google
★Vick a · 2026-05-01 · via Google

“My Brother was kicked out back in August 2023 when he was in the hospital with pneumonia. (This is during Covid and not easy finding a Facility with a Medicaid bed.) He walked out of assisted living two times. They had the doors open for the smokers. One of the times he walked out, a good Samaritan found him a mile and a half from the facility. She called the cops and They brought him back. Then t…”

★★★★★beth lippert · 2020-01-22 · via Google

“I initially placed my mother in Phoenix Assisted Care in October 2018 due to a broken right heel and her need to be non-weight bearing for 6-8 weeks. The facility was older, not fancy but clean and met my temporary needs. I also liked the fact that there were no hidden charges and that the monthly fee included medication administration, as much assistance as was needed for each resident, and lau…”

★Connie Wilson · 2023-06-28 · via Google

“The administrative staff is very difficult to communicate with. I left message after message trying to get an update on my mother when I was hospitalized out of state. But Erika would not return any of my calls. When I returned home and confronted her she had no valid excuse. I wouldn't advise anyone to place your love ones here. My mother was hospitalized twice within a month here but the staff …”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

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+ additional citations decoded in your full report.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-08-30
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered