Senior Home Review
Home›Browse›Connecticut›Cromwell›Pilgrim Manor
Nursing homeFAID #1558

Pilgrim Manor

52 MISSIONARY RD, CROMWELL, CT, 06416
(860) 635-5511
60 licensed beds
★★★★★5/5CMS Five-Star overall4/5 health inspections5/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours

Public record summary

What we can show you for free.
Bed capacity
60
CMS facility ID
075306
Care type
Nursing home
County
Capitol
Facility name
Pilgrim Manor
Street address
52 MISSIONARY RD
City / state / ZIP
Cromwell, CT 06416
Phone
(860) 635-5511

About this facility — Pilgrim Manor

Pilgrim Manor is a Medicare/Medicaid-certified skilled nursing facility in Cromwell, Connecticut. It is licensed for 60 beds — well below the median for skilled nursing facilities in Connecticut (120 beds).

It is one of 3 senior care facilities in Cromwell and 191 skilled nursing facilities across Connecticut. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pilgrim Manor 16 times across 9 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $12,048 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Covenant Living
Ownership type
Non profit - Corporation

Registered owners & officers

Covenant Living Communities & Services
Direct owner · Operational control — 100% stake — since 2014
Aagaard, Jon
Director — since 2013
Christensen, Pamela
Director — since 2013
Cunliffe, Terri
Managing employee · Officer — since 2009
Eastburg, Mark
Director — since 2013
Erickson, David
Officer — since 2008
Espinosa, Marc
Director — since 2013
Hodgkinson, Donald
Director — since 2013
Holt, Jody
Managing employee · Officer · Operational control — since 2013
Manlove, Matt
Director — since 2017
Oxendale, Roger
Director — since 2017
Stante, Marlene
Director — since 2013
Vining, Anne
Director — since 2013

Regulatory standing

Federal court records
5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1987-02-01
CMS overall rating
5 of 5 stars
Health deficiencies
6 at the last standard inspection
Federal fines
$12,048 total
Last standard inspection
2024-04-23
Nurse staffing
3.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$743 per day (≈ $22,590/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
50% Medicaid · 9% Medicare · 41% private/other
Occupancy
89% (fiscal year 2023)
Vs. state median
52% above the CT median of $490/day — full state cost breakdown

Services & coverage

Licensed beds
60
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2025-05-01Health inspectionComplaint-triggered4 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-05-22
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-05-22
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2025-05-22
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-05-22
2024-05-24Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-06-14
3 earlier / fire-safety inspections (11 citations)
2024-04-23Health inspectionComplaint-triggered6 citations
F-0655
D · No harm found
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2024-05-16
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-05-16
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-05-16
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-16
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-05-16
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-05-16
2020-01-31Health inspection4 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2020-02-28
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2020-02-28
F-0640
B · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2020-02-28
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2020-02-28
2019-03-07Health inspection1 citation
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2019-03-27

Federal penalties

2024-04-23Fine$12,048
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 075306.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 16 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered