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Nursing homeFAID #5303

Pilgrim Manor Skilled Nursing and Rehabilitation

1524 DOCTORS DRIVE, BOSSIER CITY, LA, 71111
(318) 742-1623
pilgrimmanornursinghome.com
155 licensed beds
★★★★★1/5CMS Five-Star overall1/5 health inspections1/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of PILGRIM MANOR SKILLED NURSING AND REHABILITATION
Photo via Google · Pilgrim Manor Skilled Nursing and Rehabilitation

Public record summary

What we can show you for free.
Bed capacity
155
CMS facility ID
195594
Care type
Nursing home
County
Bossier
Facility name
Pilgrim Manor Skilled Nursing and Rehabilitation
Street address
1524 DOCTORS DRIVE
City / state / ZIP
Bossier City, LA 71111
Phone
(318) 742-1623
Website
pilgrimmanornursinghome.com

About this facility — Pilgrim Manor Skilled Nursing and Rehabilitation

Pilgrim Manor Skilled Nursing and Rehabilitation is a Medicare/Medicaid-certified skilled nursing facility in Bossier City, Louisiana. It is licensed for 155 beds — above the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 13 senior care facilities in Bossier City and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pilgrim Manor Skilled Nursing and Rehabilitation 22 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $186,253 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Priority Management
Ownership type
For profit - Limited Liability company

Registered owners & officers

Sdb Holdings
Direct owner — 100% stake — since 2019
Adams, Angela
Additional disclosable party — since 2018
Almond, James
Additional disclosable party — since 2025
Angelo, Michael
Additional disclosable party — since 2025
Bauder, William
Indirect owner · Operational control — since 2019
Boulware, Douglas
Indirect owner — since 2019
Boulware, Steven
Indirect owner · Operational control — since 2019
Colvin, David
Additional disclosable party — since 2025
Priority Management Group, Llc
Operational control · Additional disclosable party — since 2019
Progressive Rehab Solutions, Llc
Additional disclosable party — since 2023

Regulatory standing

Federal court records
8 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2004-06-01
CMS overall rating
1 of 5 stars
Health deficiencies
8 at the last standard inspection
Federal fines
$186,253 total
Last standard inspection
2026-02-25
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$240 per day (≈ $7,300/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
60% Medicaid · 18% Medicare · 23% private/other
Occupancy
75% (fiscal year 2023)
Vs. state median
7% below the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
155
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-02-25Health inspection6 citations
F-0578
D · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2026-04-08
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-04-08
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-04-08
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2026-04-08
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-04-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-04-08
2025-09-03Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-10-29
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-15
5 earlier / fire-safety inspections (14 citations)
2024-12-17Health inspection4 citations
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-02-07
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-02-07
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-02-07
F-0851
E · No harm found
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected 2025-02-07
2024-12-04Health inspectionComplaint-triggered2 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-26
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-26
2024-08-01Health inspectionComplaint-triggered3 citations
F-0689
L · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-29
F-0726
K · Immediate jeopardyFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-08-29
F-0835
L · Immediate jeopardyFrom a complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected 2024-08-29
2024-04-24Health inspectionComplaint-triggered1 citation
F-0585
D · No harm foundFrom a complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected 2024-06-08
2024-01-31Health inspection4 citations
F-0578
E · No harm found
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-02-16
F-0640
E · No harm found
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2024-02-16
F-0677
E · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-16
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-02-16

Federal penalties

2025-09-03Fine$12,425
2024-12-04Fine$52,855
2024-08-01Fine$120,973
2025-09-03Medicare payment denial — 13 days
Total fines$186,253
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195594.

Visitor reviews

What people say on Google.
3.242 ratings on Google
★★★★★Hayley Chambers · 2025-10-09 · via Google

“The building is stunning…it has completely renovated. It’s light, bright and open. The building smells nice and remains tidy. The therapy team is the strongest in Shreveport Bossier. The business office staff is warm, welcoming and communicative. The clinical team provides high level care with great bedside manner. The location gives you access to all of the amenities that Airline Dr. offers.”

★★★★★Andy Reeves · 2025-07-01 · via Google

“Honestly I'm shocked by these negative Google reviews that I'm reading. They have to be for a facility other than Pilgrim Manor on Doctors Drive in Bossier City. Mother in law had a nasty fall in April of 2025, and broke her sacrum. She has been there for close to 3 months, and my wife and I couldn't be more grateful to God that their facility was able to take her for rehab. The Administration…”

★★★★★Pat Waters · 2025-12-04 · via Google

“PHYSICAL THERAPY STAFF WAS FANTASTIC. Overall my stay of 11 days was very pleasant and productive. Should I have the need of rehab again, I would definitely make this my choice of where to go.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered