Pioneer Village
The state lists 4 state inspections, 0 complaint visits, 14 deficiencies, 25 substantiated violations; last visit 2026-05-20. Listing last updated 2026-11-06.
Public record summary
About this facility — Pioneer Village
Pioneer Village is a licensed assisted living community in Jacksonville, Oregon. It is licensed for 60 beds — well above the median for assisted living communities in Oregon (5 beds).
It is one of 2 senior care facilities in Jacksonville and 2,184 assisted living communities across Oregon. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
It is listed as part of Radiant Companies, a group of 16 facilities on this site.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 4 state inspections, 0 complaint visits, 14 deficiencies, 25 substantiated violations.
Substantiated violations (25)
| Date | Type | Allegation |
|---|---|---|
| 07/07/2025 | Licensing Violation | Failed to use an ABST |
| 03/01/2023 | Licensing Violation | Failed to submit timely or adequate staffing documentation |
| 05/02/2022 | Licensing Violation | Failed to submit timely or adequate staffing documentation |
| 04/01/2022 | Licensing Violation | Failed to submit timely or adequate staffing documentation |
| 03/10/2022 | Abuse: Neglect | Failed to provide safe environment |
| 09/30/2021 | Licensing Violation | Failed to protect resident from financial exploitation |
| 08/16/2021 | Abuse: Neglect | Failed to properly plan care |
| 02/06/2021 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 01/26/2021 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 11/30/2020 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 11/27/2020 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 11/03/2020 | Abuse: Neglect | Failed to administer ordered medication |
| 10/01/2020 | Abuse: Neglect | Failed to protect resident from financial exploitation |
| 09/11/2020 | Abuse: Neglect | Failed to protect resident from financial exploitation |
| 05/14/2020 | Licensing Violation | Failed to provide medical treatment as ordered |
| 02/24/2020 | Abuse: Neglect | Failed to provide service |
| 02/24/2020 | Abuse: Wrongful Restraint | Failed to assure resident rights |
| 11/06/2019 | Abuse: Neglect | Failed to provide a safe medication administration system |
| 09/21/2019 | Abuse: Neglect | Failed to properly plan care |
| 09/21/2019 | Abuse: Neglect | Failed to properly plan care |
| 07/11/2019 | Abuse: Neglect | Failed to provide service |
| 07/11/2019 | Licensing Violation | Failed to report potential or suspected abuse |
| 02/27/2019 | Abuse: Neglect | Failed to follow care plan |
| 11/07/2012 | Abuse: Verbal/Mental abuse | Failed to protect resident from verbal abuse |
| 12/25/2010 | Abuse: Financial abuse | Failed to provide safe environment |
Inspections (4)
| Date | Type | Findings |
|---|---|---|
| 05/20/2026 | Kitchen | 1 |
| 10/23/2025 | Kitchen | 1 |
| 07/24/2024 | State Licensure | 1 |
| 06/12/2023 | Validation | 11 |
Source: Oregon Department of Human Services, facility 70A298, read 2026-11-06. Oregon lists substantiated violations and five years of inspections. Open investigations and complaints under appeal aren't listed, so a short record isn't proof of a clean one. See the state's record.
Verify & compare
Who to contact in Oregon
- Licensing: Oregon Department of Human Services (ODHS) · Look up a license
- File a complaint: 844-503-4773 · Online
- Long-Term Care Ombudsman: 800-522-2602. A free advocate for residents and families.
- Adult Protective Services: 855-503-7233. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Providence Medford Medical Center, about 5.3 miles. CMS rating 2 of 5.
- Asante Rogue Regional Medical Center, about 6.6 miles. CMS rating 4 of 5.
- Asante Ashland Community Hospital, about 14 miles.
Nearby facilities with inspection records
- Eduard Sandu, Jacksonville, about 0.4 miles. 5 state visits on record.
- Donna Burgdorf, Medford, about 2.3 miles. 6 state visits on record.
- Kinsington Oak Grove, Medford, about 2.6 miles. 6 state visits on record.
- Debra Wimer, Central Point, about 3.0 miles. 6 state visits on record.
- Melody Tuivanu, Medford, about 3.2 miles. 4 state visits on record.