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Nursing homeFAID #9137

Pisgah Manor Health Care Center

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of PISGAH MANOR HEALTH CARE CENTER
Photo via Google · Pisgah Manor at Pisgah Valley Retirement Community

Address

104 Holcombe Cove Road
Candler, NC 28715
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What we can show you for free.
Bed capacity
118
CMS facility ID
345393
Care type
Nursing home
County
Buncombe
Facility name
Pisgah Manor Health Care Center
Street address
104 HOLCOMBE COVE ROAD
City / state / ZIP
Candler, NC 28715
Phone
(828) 667-9851

Pisgah Manor Health Care Center is a Medicare/Medicaid-certified skilled nursing facility in Candler, North Carolina. It is licensed for 118 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 19 senior care facilities in Candler and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pisgah Manor Health Care Center 19 times across 8 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $59,391 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Liberty Senior Living
Ownership type
For profit - Corporation

Registered owners & officers

Long Term Care Management Services Llc
Direct owner · Operational control — 100% stake — since 2011
Calcutt, Joseph
Officer · Operational control — since 2011
Grandy, Michelle
Operational control — since 2009
Mcneill, John
Operational control — since 2011
Mcneill, Ronald
Operational control — since 2011
Miller, Robert
Director — since 2024
Purifoy, Penny
Director · Operational control — since 2011
Wilson, Jeffrey
Officer · Operational control — since 2011

Regulatory standing

Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1991-07-16
CMS overall rating
2 of 5 stars
Health deficiencies
1 at the last standard inspection
Federal fines
$59,391 total
Last standard inspection
2026-05-20
Nurse staffing
2.9 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$498 per day (≈ $15,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
49% Medicaid · 13% Medicare · 39% private/other
Occupancy
82% (fiscal year 2023)
Vs. state median
34% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
118
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-20Health inspectionComplaint-triggered1 citation
F-0880
D · No harm foundFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2026-05-23
2025-04-01Health inspection2 citations
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-04-02
F-0880
L · Immediate jeopardy
Provide and implement an infection prevention and control program.
Corrected 2025-04-02
4 earlier / fire-safety inspections (16 citations)
2023-12-06Health inspectionComplaint-triggered9 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-01-02
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-01-02
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-01-02
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-01-02
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-01-02
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2024-01-02
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-02
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-02
F-0867
E · No harm found
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2024-01-02
2025-04-01Fire-safety inspection3 citations
K-0321
D · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-05-29
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2025-05-29
K-0911
F · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2025-05-29
2023-12-06Fire-safety inspection2 citations
K-0345
D · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-02-14
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-02-14
2022-06-10Fire-safety inspection2 citations
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-07-25
K-0911
D · No harm found
Meet requirements for the installation and maintenance of electrical systems.
Corrected 2022-07-25

Federal penalties

2025-04-01Fine$59,391
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345393.
What people say on Google.
4.057 ratings on Google
★★★★★Zack Gibson · 2026-06-15 · via Google

“Both of my grandmothers have stayed at Pisgah Manor for short‑term rehab, and each visit left a strong impression on our family. The staff treated them with real care and steady communication. Therapy made a noticeable difference in their strength and confidence. The building stayed clean and the atmosphere felt calm throughout their stays. I’m grateful for the way Pisgah Manor supported both of t…”

★★★★★Karrie Champion · 2026-06-09 · via Google

“I have been consistently impressed with the level of care and compassion provided at this facility. The staff are attentive, respectful, and genuinely committed to the well-being of the residents. The building is clean, welcoming, and offers a positive environment for both residents and their families. Communication is excellent, concerns are addressed promptly, and it’s clear that resident care …”

★★★★★Bethany Buchanan · 2026-05-11 · via Google

“I have had multiple family and family friends stay at Pisgah Manor for rehab services over the years and my Grandparents stayed there for longterm care for years. Each time they received compassionate and excellent care. My family and I are forever grateful for the care my Grandparents received for their last season of life. The facility is always clean and the staff are friendly and attentive.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 19 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered