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Nursing homeFAID #6832

Plaza Community Living Center

4403 HOSPITAL ROAD, PASCAGOULA, MS, 39581

(228) 762-8960

plazaclc.cesltc.com

100 licensed beds

CMS rates Plaza Community Living Center 2 out of 5 overall. Federal inspectors issued 27 citations across 9 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall3/5 health inspections4/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Plaza Community Living Center

Address

4403 Hospital Road

Pascagoula, MS 39581

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Public record summary

What we can show you for free.

Bed capacity

100

CMS facility ID

255207

Care type

Nursing home

County

Jackson

Facility name

Plaza Community Living Center

Street address

4403 HOSPITAL ROAD

City / state / ZIP

Pascagoula, MS 39581

Phone

(228) 762-8960

Website

plazaclc.cesltc.com

About this facility — Plaza Community Living Center

Plaza Community Living Center is a Medicare/Medicaid-certified skilled nursing facility in Pascagoula, Mississippi. It is licensed for 100 beds — above the median for skilled nursing facilities in Mississippi (80 beds).

It is one of 2 senior care facilities in Pascagoula and 202 skilled nursing facilities across Mississippi. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Community Eldercare Services, a group of 17 facilities on this site.

Federal inspectors have cited Plaza Community Living Center 27 times across 9 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Community Eldercare Services

Ownership type

For profit - Corporation

Registered owners & officers

Community Eldercare Services, Llc

Operational control · Additional disclosable party — since 2000

Community Living Centers, Llc

Additional disclosable party — since 2026

Hoover, Rick

Operational control · Additional disclosable party — since 2018

Morace, Brandie

Operational control · Additional disclosable party — since 2023

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1995-11-01

CMS overall rating

2 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-06-04

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$281 per day (≈ $8,540/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

86% Medicaid · 5% Medicare · 9% private/other

Occupancy

92% (fiscal year 2024)

Vs. state median

18% below the MS median of $344/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-06-04Health inspectionComplaint-triggered7 citations

F-0584

E · No harm foundFrom a complaint

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2026-07-17

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-07-17

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2026-07-17

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-07-17

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-07-17

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-07-17

F-0865

D · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2026-07-17

2026-03-26Health inspectionComplaint-triggered1 citation

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2026-05-04

3 earlier / fire-safety inspections (19 citations)

2025-01-09Health inspectionComplaint-triggered7 citations

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-13

F-0600

E · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-13

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-02-13

F-0641

C · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-02-13

F-0689

E · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-13

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-13

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-02-13

2023-05-25Health inspection11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-06-20

F-0584

D · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-20

F-0644

D · No harm found

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-06-20

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-06-20

F-0656

G · Actual harm

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-20

F-0677

G · Actual harm

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-20

F-0684

G · Actual harm

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-20

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-06-20

F-0725

H · Actual harm

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-06-20

F-0732

C · No harm found

Post nurse staffing information every day.

Corrected 2023-06-20

F-0761

D · No harm found

Corrected 2023-06-20

2023-05-25Fire-safety inspection1 citation

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-06-21

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 255207.

Quality of care & staffing

How it compares in Mississippi.

Inspection citations, 3 years

More than 76% of nursing homes in the state

State median: 18

Federal fines, 3 years

No federal fines on record

State median: $8,165

Nurse staffing, hours per resident per day

3.6

Higher than 26% of nursing homes in the state

State median: 4.0

Nursing staff turnover, annual

51%

Higher than 69% of nursing homes in the state

State median: 44%

Resident outcomes

On 17 federal quality measures, this facility does better than the Mississippi average on 6 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	30.4%	20.3%	13.5%	Worse than state
Lose too much weight	5.9%	6.3%	5.1%	Near state average
With a catheter inserted and left in their bladder	1.0%	1.3%	0.7%	Better than state
With a urinary tract infection	2.4%	2.5%	1.5%	Near state average
Have depressive symptoms	1.6%	1.6%	13.5%	Near state average
Were physically restrained	0.0%	0.2%	0.1%	Better than state
Experiencing one or more falls with major injury	1.5%	3.1%	3.2%	Better than state
Assessed and appropriately given the pneumococcal vaccine	94.5%	95.3%	93.7%	Near state average
Ability to walk independently worsened	33.9%	18.3%	12.7%	Worse than state
Received an antianxiety or hypnotic medication	17.3%	23.8%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	91.8%	97.3%	95.3%	Near state average
With pressure ulcers	7.0%	6.2%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	22.5%	19.9%	18.3%	Worse than state
Received an antipsychotic medication	14.2%	21.8%	15.4%	Better than state

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	75.6%	89.0%	82.3%	Worse than state
Newly received an antipsychotic medication	2.2%	2.4%	1.5%	Better than state
Were assessed and appropriately given the seasonal influenza vaccine	59.6%	85.0%	80.1%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0584 3 inspections. Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F-0656 3 inspections. Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F-0641 2 inspections. Ensure each resident receives an accurate assessment.
F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Verify & compare

Where to check, and what's nearby.

Who to contact in Mississippi

Licensing: Mississippi State Department of Health
File a complaint: 800-227-7308
Long-Term Care Ombudsman: 888-844-0041. A free advocate for residents and families.
Adult Protective Services: 844-437-6282. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Singing River Health System, about 0.2 miles. CMS rating 1 of 5.
Memorial Hospital Biloxi, about 21 miles. CMS rating 1 of 5.
81st Medical Group (keesler Afb), about 23 miles.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Singing River Skilled Nursing Facility, Pascagoula, about 0.2 miles. CMS rating 4 of 5.
Diversicare of Moss Point, Moss Point, about 1.1 miles. CMS rating 2 of 5.
River Chase Village, Gautier, about 7.6 miles. CMS rating 4 of 5.
Sunplex Sub-acute Center, Ocean Springs, about 11 miles. CMS rating 1 of 5.
Ocean Springs Health & Rehabilitation Center, Ocean Springs, about 12 miles. CMS rating 2 of 5.

Visitor reviews

What people say on Google.

2.126 ratings on Google

★Wren Jeansonne · 2026-05-07 · via Google
“I definitely would not recommend sending your loved ones to this facility. The roof leaks, and they they are so rude and they they accuse their guess of not doing their rehab. But they only do anything when you are there. it's A very sketchy place. It has a really horrible odor in there. I don't feel sorry for the ones who are running it. I feel sorry for the people and their loved ones that have…”

★Jessica Cates · 2025-10-26 · via Google
“This place is the worst place to send your loved ones!! The fact that they do not care for the patients there like they should is ridiculous! My grandmother was put here and she wasn’t cared for the right way. She was neglected multiple times. I went to visit one of the times and a nurse was speed walking to get to her room before me and mom mother. Just for us to find my grandmother leaning almos…”

★★Aev Galicia · 2025-02-26 · via Google
“Costs have doubled since 2021 (!!!!) unless your loved one is on Medicare. As of Winter 2025, it runs right at $8K/month for those paying out of pocket. The woman who handles the payments is never in the office. Unless you physically go down there and stand around until she shows up, you'll spend a ton of time playing phone tag. Even if you leave messages with others who work there, she claims not…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 27 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered