Senior Home Review
Home›Browse›Mississippi›Jackson›Pleasant Hills Community Living Center
Nursing homeFAID #6783

Pleasant Hills Community Living Center

1600 RAYMOND RD, JACKSON, MS, 39204
(601) 371-1700
pleasanthillsclc.cesltc.com
100 licensed beds

CMS rates Pleasant Hills Community Living Center 1 out of 5 overall. Federal inspectors issued 22 citations across 13 inspections in the last three years, with $119,077 in fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall2/5 health inspections3/5 staffing1/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79Advanced Report$99
Delivered within 24–48 hours
Photo of PLEASANT HILLS COMMUNITY LIVING CENTER
Photo via Google · Jmt268

Public record summary

What we can show you for free.
Bed capacity
100
CMS facility ID
255112
Care type
Nursing home
County
Hinds
Facility name
Pleasant Hills Community Living Center
Street address
1600 RAYMOND RD
City / state / ZIP
Jackson, MS 39204
Phone
(601) 371-1700
Website
pleasanthillsclc.cesltc.com

About this facility — Pleasant Hills Community Living Center

Pleasant Hills Community Living Center is a Medicare/Medicaid-certified skilled nursing facility in Jackson, Mississippi. It is licensed for 100 beds — above the median for skilled nursing facilities in Mississippi (80 beds).

It is one of 35 senior care facilities in Jackson and 202 skilled nursing facilities across Mississippi. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Community Eldercare Services, a group of 17 facilities on this site.

Federal inspectors have cited Pleasant Hills Community Living Center 22 times across 13 inspections in the last three years, and CMS has imposed $119,077 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Community Eldercare Services
Ownership type
For profit - Corporation

Registered owners & officers

Brown, Ciara
Operational control · Additional disclosable party — since 2024
Community Eldercare Services, Llc
Operational control · Additional disclosable party — since 2000
Community Living Centers, Llc
Additional disclosable party — since 2025
Estes, Timothy
Operational control · Additional disclosable party — since 2007
Wright, Douglas
Operational control — since 2000

Regulatory standing

Federal court records
1 naming this facility · 20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1989-04-01
CMS overall rating
1 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$119,077 total
Last standard inspection
2024-12-12
Nurse staffing
3.8 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$323 per day (≈ $9,820/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
93% Medicaid · 5% Medicare · 2% private/other
Occupancy
85% (fiscal year 2024)
Vs. state median
6% below the MS median of $344/day — full state cost breakdown

Services & coverage

Licensed beds
100
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-02-23Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-03-30
2025-12-04Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
7 earlier / fire-safety inspections (20 citations)
2025-06-24Health inspectionComplaint-triggered9 citations
F-0557
D · No harm foundFrom a complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected 2025-07-18
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-07-18
F-0584
D · No harm foundFrom a complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-18
F-0600
G · Actual harmFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-07-18
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-07-18
F-0676
D · No harm foundFrom a complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected 2025-07-18
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-07-18
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-18
F-0838
D · No harm foundFrom a complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2025-07-18
2024-12-12Health inspectionComplaint-triggered2 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-01-06
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-01-06
2024-07-11Health inspection4 citations
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-08-06
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-08-06
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-08-06
F-0693
E · No harm found
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-08-06
2024-04-08Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-23
2024-03-21Health inspectionComplaint-triggered1 citation
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-03-10
2024-02-14Health inspection2 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-04-23
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-03-21
2023-12-12Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-12-10

Federal penalties

2026-02-23Fine$19,900
2025-12-04Fine$14,511
2025-06-24Fine$72,628
2024-02-14Fine$12,038
2026-02-23Medicare payment denial — 9 days
Total fines$119,077
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 255112.

Quality of care & staffing

How it compares in Mississippi.
Inspection citations, 3 years
22
More than 61% of nursing homes in the state
State median: 18
Federal fines, 3 years
$119,077
More than 98% of nursing homes in the state
State median: $8,165
Nurse staffing, hours per resident per day
3.8
Higher than 34% of nursing homes in the state
State median: 4.0
Nursing staff turnover, annual
52%
Higher than 72% of nursing homes in the state
State median: 44%

Resident outcomes

On 17 federal quality measures, this facility does better than the Mississippi average on 5 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased26.3%20.3%13.5%Worse than state
Lose too much weight24.6%6.3%5.1%Worse than state
With a catheter inserted and left in their bladder1.2%1.3%0.7%Near state average
With a urinary tract infection1.3%2.5%1.5%Better than state
Have depressive symptoms0.0%1.6%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury1.6%3.1%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine97.2%95.3%93.7%Near state average
Ability to walk independently worsened28.6%18.3%12.7%Worse than state
Received an antianxiety or hypnotic medication41.7%23.8%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine89.4%97.3%95.3%Near state average
With pressure ulcers9.5%6.2%4.5%Worse than state
With new or worsened bowel or bladder incontinence18.7%19.9%18.3%Near state average
Received an antipsychotic medication23.2%21.8%15.4%Near state average
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine90.0%89.0%82.3%Near state average
Newly received an antipsychotic medication0.0%2.4%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine20.0%85.0%80.1%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0689 5 inspections. Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  • F-0550 4 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Verify & compare

Where to check, and what's nearby.

Who to contact in Mississippi

  • Licensing: Mississippi State Department of Health
  • File a complaint: 800-227-7308
  • Long-Term Care Ombudsman: 888-844-0041. A free advocate for residents and families.
  • Adult Protective Services: 844-437-6282. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Merit Health Central, about 0.4 miles. CMS rating 3 of 5.
  • Mississippi Baptist Medical Center, about 5.1 miles. CMS rating 2 of 5.
  • University of Mississippi Med Center, about 5.7 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.230 ratings on Google
★Melissa Gray · 2026-06-11 · via Google

“This is a horrible facility. My grandma was discharged here after a 3 week stay at the hospital. The first night there i was there with her for dinner. They served them pasta with chopped onions no sauce or dressing just dry noodles. The rooms are really small and honestly should not have 2 people in them. The facility needs alot of work. Cords hanging from walls with tacks. No separate closet spa…”

★★★★Mary Quinn · 2024-02-23 · via Google

“I’ve been at Pleasant Hill for 30 plus years and like all facilities we have our challenges but overall we have a strong and caring team here. my experience here has been great. All things work together for the good of those that love God!”

★Keysha Griffin · 2025-08-18 · via Google

“Pleasant hill nursing home is not a great places.my mom been der over 5 years. Been sick not clean. Caught Ne”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
$79$99 Advanced

Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered