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Nursing homeFAID #14040

Pleasant Valley Healthcare and Rehabilitation Cent

1525 PLEASANT VALLEY RD, GARLAND, TX, 75040

(972) 496-8800

ensignservices.net

124 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of PLEASANT VALLEY HEALTHCARE AND REHABILITATION CENT

Photo via Google · Pleasant Valley Healthcare Rehabilitation Center

Address

1525 Pleasant Valley Rd

Garland, TX 75040

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Public record summary

What we can show you for free.

Bed capacity

124

CMS facility ID

675305

Care type

Nursing home

County

Dallas

Facility name

Pleasant Valley Healthcare and Rehabilitation Cent

Street address

1525 PLEASANT VALLEY RD

City / state / ZIP

Garland, TX 75040

Phone

(972) 496-8800

Website

ensignservices.net

About this facility — Pleasant Valley Healthcare and Rehabilitation Cent

Pleasant Valley Healthcare and Rehabilitation Cent is a Medicare/Medicaid-certified skilled nursing facility in Garland, Texas. It is licensed for 124 beds — close to the median for skilled nursing facilities in Texas (120 beds).

It is one of 48 senior care facilities in Garland and 1,178 skilled nursing facilities across Texas. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pleasant Valley Healthcare and Rehabilitation Cent 36 times across 12 inspections in the last three years, including 4 food-safety citations, and CMS has imposed $53,393 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

The Ensign Group

Ownership type

For profit - Corporation

Registered owners & officers

Eastland Memorial Hospital District

Direct owner — 100% stake — since 2022

Burnam, Soon

Officer — since 2022

Ensign Services Inc

Additional disclosable party — since 2022

Keetch, Chad

Officer — since 2011

Peterson, Skyler

Governing body · Operational control · Additional disclosable party — since 2022

Primrose Healthcare, Inc.

Operational control · Additional disclosable party — since 2022

Sharma, Neeraj

Governing body · Operational control · Additional disclosable party — since 2022

Wright, Laban

Officer — since 2022

Regulatory standing

Federal court records

11 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1994-03-31

CMS overall rating

2 of 5 stars

Health deficiencies

7 at the last standard inspection

Federal fines

$53,393 total

Last standard inspection

2026-06-04

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$505 per day (≈ $15,350/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

71% Medicaid · 6% Medicare · 23% private/other

Occupancy

52% (fiscal year 2024)

Vs. state median

82% above the TX median of $277/day — full state cost breakdown

Services & coverage

Licensed beds

124

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 6:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 4 food-safety citations on its three-year record — flagged below among the inspections.

2026-06-04Health inspection6 citations

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-06-05

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-06-05

F-0800

D · No harm foundFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2026-06-05

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-06-05

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-06-05

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-06-05

2025-12-19Health inspectionComplaint-triggered1 citation

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-20

6 earlier / fire-safety inspections (29 citations)

2025-04-25Health inspectionComplaint-triggered6 citations

F-0645

D · No harm foundFrom a complaint

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2025-04-28

F-0684

E · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-28

F-0690

D · No harm foundFrom a complaint

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-28

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-04-28

F-0812

D · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-28

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-04-28

2024-09-14Health inspectionComplaint-triggered2 citations

F-0698

J · Immediate jeopardyFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-09-15

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-09-15

2024-03-14Health inspection4 citations

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-03-15

F-0565

E · No harm found

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-03-15

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-03-15

F-0837

E · No harm found

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

Corrected 2024-03-15

2023-11-24Health inspectionComplaint-triggered2 citations

F-0600

J · Immediate jeopardyFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-11-25

F-0607

J · Immediate jeopardyFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-11-25

2025-04-25Fire-safety inspection8 citations

E-0006

F · No harm found

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-05-13

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2025-06-16

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-05-13

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2025-05-13

K-0341

F · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-05-13

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-05-13

K-0916

F · No harm found

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2025-05-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-13

2024-03-14Fire-safety inspection7 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-03-13

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-13

K-0325

E · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2024-03-13

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-13

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-03-13

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-03-13

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-03-13

Federal penalties

2024-09-14Fine$19,928

2023-11-24Fine$33,465

Total fines$53,393

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 675305.

Visitor reviews

What people say on Google.

4.3105 ratings on Google

★★★★★christina henry · 2026-08-05 · via Google
“The home was very clean. My sister-in-law is there now. I have been there twice and no one came to check on her. The first time we had to go out and find someone to check her feeding tube, the monitor was beeping when we got there. They did come quickly and was able to fix it. Other than the aesthetics I think it is a good place.”

★★★★★Pat Sistrunk · 2026-06-04 · via Google
“The Pleasant Valley Healthcare Rehabilitation Center staff is professional and very helpful. Thanks, Pleasant Valley Rehabilitation Center, for hiring great people. My loved one's room is warm each time I visit. Perhaps a cooler temperature would make it more comfortable and kill germs, too. Thanks again.”

★★★★★Tammy Velasquez · 2026-03-27 · via Google
“My mom was sent here for rehab and literally every person who walks through her door is super nice and helpful. She’s getting physical therapy and the therapists are kind and supportive as well. She’s eating good. The rooms are cleaned daily. I never want her to leave.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 36 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered