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Nursing homeFAID #6032

Pleasant View Shiawassee County Medical Care Facil

275 CALEDONIA DRIVE, OWOSSO, MI, 48867
(989) 743-3491
136 licensed beds
★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Photo of Pleasant View Shiawassee County Medical Care Facil
Photo via Google · Pleasant View(Shiawassee County Medical Care Facility)
What we can show you for free.
Bed capacity
136
CMS facility ID
235067
Care type
Nursing home
County
Shiawassee
Facility name
Pleasant View Shiawassee County Medical Care Facil
Street address
275 CALEDONIA DRIVE
City / state / ZIP
Owosso, MI 48867
Phone
(989) 743-3491

Pleasant View Shiawassee County Medical Care Facil is a Medicare/Medicaid-certified skilled nursing facility in Owosso, Michigan. It is licensed for 136 beds — above the median for skilled nursing facilities in Michigan (100 beds).

It is one of 6 senior care facilities in Owosso and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pleasant View Shiawassee County Medical Care Facil 15 times across 9 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
Government - County

Registered owners & officers

County of Shiawassee
Direct owner · Additional disclosable party — 100% stake — since 1966
Bakousidis, Kelly
Operational control · Additional disclosable party — since 2025
Baldwin, Rachel
Operational control · Additional disclosable party — since 2019
Bontrager, Gregory
Governing body — since 2018
Civille, Cynthia
Governing body — since 2017
Delau, Theresa
Operational control · Additional disclosable party — since 2017
Espinoza, Shana
Operational control · Additional disclosable party — since 2017
Gokee, Cheri
Operational control · Additional disclosable party — since 2021
Knauff, Londa
Governing body — since 1985
Knieper, Kelly
Operational control · Additional disclosable party — since 2018
Lamb, Sandra
Operational control · Additional disclosable party — since 2015
Rafie, Ramin
Operational control · Additional disclosable party — since 2023
Smithingell, Jeffery
Operational control · Additional disclosable party — since 2010
Tomac, Erika
Operational control · Additional disclosable party — since 2024
Woodruff, Tabitha
Operational control · Additional disclosable party — since 2019

Regulatory standing

Licensed / certified since
1967-01-01
CMS overall rating
5 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
None on record
Last standard inspection
2025-06-12
Nurse staffing
4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$526 per day (≈ $15,990/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
74% Medicaid · 7% Medicare · 19% private/other
Occupancy
94% (fiscal year 2023)
Vs. state median
13% above the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds
136
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:00 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-07-02Health inspectionComplaint-triggered2 citations
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-07-29
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-07-29
2025-06-12Health inspection2 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-07-18
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-18
5 earlier / fire-safety inspections (11 citations)
2024-03-22Health inspectionComplaint-triggered1 citation
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-04-25
2024-01-26Health inspectionComplaint-triggered1 citation
F-0698
D · No harm foundFrom a complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-03-01
2023-06-14Health inspection1 citation
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-07-17
2024-08-01Fire-safety inspection3 citations
K-0351
F · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-08-30
K-0906
E · No harm found
Ensure gas cylinders are properly stored.
Corrected 2024-08-30
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-10-10
2023-06-14Fire-safety inspection5 citations
K-0222
E · No harm found
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2023-11-30
K-0291
F · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2023-07-17
K-0293
E · No harm found
Have properly located and lighted "Exit" signs.
Corrected 2023-07-17
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-11-30
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-07-17
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235067.
What people say on Google.
3.860 ratings on Google
★★★★★William L Workman · 2025-08-26 · via Google

“My wife was in short term rehab for several months. She had a few setbacks. But, all the staff helped her get through those and come home. Pleasant View is a remarkable place. It is very clean and all the staff is oriented to helping the patient and they are very kind. They worked very hard to care for all and there were many activities to help patients feel better. We experienced no discriminatio…”

★Bill Bensinger · 2026-02-22 · via Google

“My dad went there was there for part of the night, rang for help and physically called out for help .the staff asked now what do you want ?he was having chest pains and was sent by ambulance to the hospital where he died. I'd like to thank the staff for there total unprofessional conduct. You are a disgrace!”

★★★★★Lindsay Tremain · 2024-09-27 · via Google

“Pleasant View is, without a doubt, one of the cleanest and most well-maintained facilities I have ever visited. From the administrative staff to the healthcare workers on the floor, everyone exudes kindness and genuine care for their patients. The level of professionalism and compassion displayed by the entire team is truly commendable. The attention to detail in maintaining a clean and welcoming…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 15 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered