Home›Browse›California›Pleasanton›Pleasanton Nursing and Rehabilitation Center

Nursing homeFAID #1178

Pleasanton Nursing and Rehabilitation Center

300 NEAL STREET, PLEASANTON, CA, 94566

(925) 462-2400

www.lifegen.net/pleasanton

139 licensed beds

★★★★★5/5CMS Five-Star overall5/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare

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Address

300 Neal Street

Pleasanton, CA 94566

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Public record summary

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Bed capacity

139

State license

15601252

CMS facility ID

056392

Care type

Nursing home

Facility name

Pleasanton Nursing and Rehabilitation Center

Street address

300 NEAL STREET

City / state / ZIP

Pleasanton, CA 94566

Phone

(925) 462-2400

Website

www.lifegen.net/pleasanton

State license #

15601252

About this facility — Pleasanton Nursing and Rehabilitation Center

Pleasanton Nursing and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Pleasanton, California. It is licensed for 139 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 19 senior care facilities in Pleasanton and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pleasanton Nursing and Rehabilitation Center 31 times across 7 inspections in the last three years, including 3 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Generations Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Bmo Bank National Association

Security-interest holder — since 2023

Mastrocola, Lois

Managing employee · Director · Officer — since 1998

Olds, Thomas

Director · Officer — since 1998

Regulatory standing

Federal court records

2 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1973-07-18

CMS overall rating

5 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-04-24

Nurse staffing

4.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$641 per day (≈ $19,490/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

12% Medicaid · 19% Medicare · 69% private/other

Occupancy

84% (fiscal year 2023)

Vs. state median

25% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

139

Licensed as

RCFE

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily 8:00 AM – 8:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-24Health inspectionComplaint-triggered8 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-05-15

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-05-15

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-05-15

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2026-05-15

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-05-15

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-15

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-05-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-15

2025-03-27Health inspection2 citations

F-0693

D · No harm found

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-04-17

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-17

4 earlier / fire-safety inspections (21 citations)

2024-04-25Health inspection3 citations

F-0655

D · No harm found

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-06-03

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-03

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-06-03

2026-04-24Fire-safety inspection3 citations

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-05-05

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2026-05-05

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-05-05

2025-03-27Fire-safety inspection5 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-04-04

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-04-04

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-04-04

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-04-04

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2025-04-04

2024-04-25Fire-safety inspection10 citations

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2024-05-09

E-0032

D · No harm found

Provide primary/alternate means for communication.

Corrected 2024-05-09

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2024-05-09

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-09

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-05-09

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-05-09

K-0741

D · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-05-09

K-0918

E · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-09

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2024-05-09

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-09

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056392.

Visitor reviews

What people say on Google.

5.05 ratings on Google

★★★★★Andrew Yu · 2026-07-03 · via Google
“It’s the best nursing facility in Bay Area, place is clean, staff are friendly and well trained, everything is organized. I had stayed here for almost four weeks, compare with other facility which I once stayed, this place is much better than the other one. Strongly recommend.”

★★★★★Sharol Chand · 2026-05-26 · via Google
“My grandmother stayed at this nursing and rehabilitation facility for a short time in 2023, and our family was very grateful for the care she received. The staff consistently made sure she had everything she needed and treated her with compassion and attentiveness throughout her stay. Given her condition, the nursing team kept us regularly updated and was always responsive to our questions and con…”

★★★★★Shawn King · 2026-05-13 · via Google
“Look no further the best facility in the Greater Bay Area They really do take care of their clients. The very best care. Highly recommended Shawn King”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 31 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered