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Nursing homeFAID #5325

Pointe Coupee Healthcare

1820 FALSE RIVER ROAD, NEW ROADS, LA, 70760
(225) 638-4431
www.pointecoupeehealthcare.com
120 licensed beds
★★★★★1/5CMS Five-Star overall3/5 health inspections1/5 staffing1/5 quality measuresSource: CMS Care Compare

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Photo via Google · Pointe Coupee Healthcare

Public record summary

What we can show you for free.
Bed capacity
120
CMS facility ID
195620
Care type
Nursing home
County
Pointe Coupee
Facility name
Pointe Coupee Healthcare
Street address
1820 FALSE RIVER ROAD
City / state / ZIP
New Roads, LA 70760
Phone
(225) 638-4431
Website
www.pointecoupeehealthcare.com

About this facility — Pointe Coupee Healthcare

Pointe Coupee Healthcare is a Medicare/Medicaid-certified skilled nursing facility in New Roads, Louisiana. It is licensed for 120 beds — close to the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 4 senior care facilities in New Roads and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pointe Coupee Healthcare 18 times across 9 inspections in the last three years, and CMS has imposed $17,345 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Plantation Management Company
Ownership type
For profit - Limited Liability company

Registered owners & officers

Plantation Management Company, Llc
Direct owner — 100% stake — since 2007
Delatte, Kimberly
Operational control — since 2005
Quirk, Scott
Managing employee · Director — since 2006

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2005-05-19
CMS overall rating
1 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$17,345 total
Last standard inspection
2026-03-05
Nurse staffing
3.1 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$254 per day (≈ $7,720/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
84% Medicaid · 4% Medicare · 12% private/other
Occupancy
72% (fiscal year 2023)
Vs. state median
2% below the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
120
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-03-05Health inspection1 citation
F-0558
E · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-04-10
2025-09-05Health inspectionComplaint-triggered2 citations
F-0658
K · Immediate jeopardyFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-08-18
F-0760
K · Immediate jeopardyFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2025-08-18
3 earlier / fire-safety inspections (15 citations)
2024-12-06Health inspection13 citations
F-0561
D · No harm found
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2025-01-01
F-0580
E · No harm found
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-01-01
F-0584
D · No harm found
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-01-01
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2025-01-01
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-01-01
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-01-01
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-01-01
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2025-01-01
F-0697
E · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2025-01-01
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-01-01
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-01
F-0849
D · No harm found
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected 2025-01-01
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2025-01-01
2024-10-01Health inspectionComplaint-triggered1 citation
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-11-01
2023-08-09Health inspectionComplaint-triggered1 citation
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-09-15

Federal penalties

2025-09-05Fine$17,345
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195620.

Visitor reviews

What people say on Google.
3.316 ratings on Google
★★★★★Mary Pizzolato · 2026-01-28 · via Google

“The staff at Pointe Coupee were excellent with our mom during her final days. She had only been there a little while before her time came. They were kind, and gentle with her through all phases of the transition. After she passed they were so respectful with her, getting her ready for Nilands. And it was so sweet of everyone that was there that early morning after she passed to link hands and pray…”

★★★★★Summer Johnson · 2025-07-01 · via Google

“Pointe Coupee Healthcare has been a blessing for our family. From the moment we walked in, the staff made us feel welcome and at ease. The facility is always clean and the atmosphere truly feels like home. The nurses and caregivers are compassionate, attentive, and go above and beyond to make sure residents are cared for both physically and emotionally. I also appreciate the way the staff keeps o…”

★★★★★Sheila Hogan · 2023-11-22 · via Google

“From the moment I decided to bring my mom to Pointe Coupee Health Care to be a long term resident, everything felt like I had made the right decision. Everyone from the admitting staff to the nurses to the aides was, and still is, so welcoming and kind to my mom. I always feel like she is treated with respect, patience and compassion. The facility is always clean and smells nice when I drop in for…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 18 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered