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Nursing homeFAID #3206

Polo Rehabilitation & Hcc

703 EAST BUFFALO, POLO, IL, 61064

(815) 946-2203

81 licensed beds

★★★★★3/5CMS Five-Star overall4/5 health inspections1/5 staffingSource: CMS Care Compare

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Address

703 East Buffalo

Polo, IL 61064

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

145727

Care type

Nursing home

County

Ogle

Facility name

Polo Rehabilitation & Hcc

Street address

703 EAST BUFFALO

City / state / ZIP

Polo, IL 61064

Phone

(815) 946-2203

About this facility — Polo Rehabilitation & Hcc

Polo Rehabilitation & Hcc is a Medicare/Medicaid-certified skilled nursing facility in Polo, Illinois. It is licensed for 81 beds — below the median for skilled nursing facilities in Illinois (112 beds).

It is one of 1 senior care facility in Polo and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Polo Rehabilitation & Hcc 71 times across 7 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Corporation

Registered owners & officers

Petersen, Mark

Indirect owner · Managing employee · Officer — 100% stake — since 2019

Xch, Llc

Direct owner — 99% stake — since 2019

Biller, Rhonda

Managing employee — since 2019

Regulatory standing

Licensed / certified since

1992-06-01

CMS overall rating

3 of 5 stars

Health deficiencies

8 at the last standard inspection

Federal fines

None on record

Last standard inspection

2024-07-31

Cost & payer profile (FY2023 cost report)

Average billed charges

$235 per day (≈ $7,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

74% Medicaid · 5% Medicare · 21% private/other

Occupancy

35% (fiscal year 2023)

Vs. state median

31% below the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2024-09-17Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-25

2024-07-31Health inspection8 citations

F-0600

D · No harm found

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-14

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-08-14

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-08-14

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-14

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-14

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-14

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-08-14

F-0805

E · No harm foundFood safety

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2024-08-14

5 earlier / fire-safety inspections (62 citations)

2023-05-04Health inspection10 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-05-23

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-05-23

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-23

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-23

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-23

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-05-23

F-0727

F · No harm found

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-05-23

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-05-23

F-0882

F · No harm found

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

Corrected 2023-05-26

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-05-23

2022-02-09Health inspection10 citations

F-0604

D · No harm found

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2022-02-25

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-02-25

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-02-25

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-02-25

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-02-25

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-02-25

F-0758

D · No harm found

Corrected 2022-02-25

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2022-03-05

F-0883

E · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-02-25

F-0886

F · No harm found

Perform COVID19 testing on residents and staff.

Corrected 2022-02-25

2024-07-31Fire-safety inspection18 citations

E-0020

F · No harm found

Establish policies and procedures including evacuation.

Corrected 2024-09-18

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2024-09-20

E-0029

F · No harm found

Develop a communication plan.

Corrected 2024-09-18

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2024-09-12

K-0271

F · No harm found

Have exits that are accessible at all times.

Corrected 2024-09-10

K-0281

F · No harm found

Install proper backup exit lighting.

Corrected 2024-09-09

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-09-09

K-0293

F · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2024-09-09

K-0321

F · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-09-09

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2024-09-10

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-08-22

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-09-10

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-11

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-09-10

K-0531

F · No harm found

Have elevators that firefighters can control in the event of a fire.

Corrected 2024-09-19

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-09-12

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-17

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2024-09-11

2023-05-04Fire-safety inspection17 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-05-26

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2023-05-26

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2023-05-26

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2023-05-26

E-0029

F · No harm found

Develop a communication plan.

Corrected 2023-05-26

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2023-05-26

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-06-06

K-0311

E · No harm found

Have an enclosure around a vertical opening shaft.

Corrected 2023-05-26

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2023-06-09

K-0351

E · No harm found

Install an approved automatic sprinkler system.

Corrected 2023-05-26

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-26

K-0354

F · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-05-26

K-0372

F · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-05-26

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-05-26

K-0741

F · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-05-26

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-05-26

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2023-05-26

2022-02-09Fire-safety inspection7 citations

E-0007

F · No harm found

Address patient/client population and determine types of services needed.

Corrected 2022-03-04

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2022-03-04

E-0036

F · No harm found

Establish emergency prep training and testing.

Corrected 2022-03-04

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2022-03-04

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2022-03-04

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2022-03-04

K-0926

F · No harm found

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2022-03-04

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145727.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 71 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered