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Assisted livingFAID #780702

Promenade At University Place

1228 WESTERN AVE, ALBANY, NY, 12203
(518) 514-9500
www.promenadesenior.com/location/promenade-at-university-place
200 licensed beds

The state lists 6 state inspections, 55 complaint visits, 54 violations. Listing last updated 2026-11-07.

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Photo of Promenade at University Place
Photo via Google · Promenade at University Place

Public record summary

What we can show you for free.
Bed capacity
200
State license
000-F-315
Care type
Assisted living
County
Albany
Facility name
Promenade At University Place
Legal entity
Promenade Albany Llc
Street address
1228 WESTERN AVE
City / state / ZIP
Albany, NY 12203
Phone
(518) 514-9500
Website
www.promenadesenior.com/location/promenade-at-university-place
State license #
000-F-315

About this facility — Promenade At University Place

Promenade At University Place is a licensed assisted living community in Albany, New York. It is licensed for 200 beds — well above the median for assisted living communities in New York (80 beds).

It is one of 17 senior care facilities in Albany and 634 assisted living communities across New York. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Authorized official (NPI registry)
Promenade Albany Llc
Ownership type
LLC

Regulatory standing

Federal provider type
Assisted Living Facility
Registered with NPI since
2025-05-21
NPI record last updated
2025-05-21

Services & coverage

Licensed beds
200
Licensed as
Adult Home
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from Federal NPI Registry (NPPES); hours/accessibility via Google · last verified 2026-11-07. Facilities can submit a correction.

State inspection record

What New York inspectors found.
Inspections
6
Complaint visits
55
Violations
54

The state lists 6 state inspections, 55 complaint visits, 54 violations.

Violations (54)
Report issuedRegulation sectionRegulation cited
05/04/2026Inspection486.2 (j) (1-2)
05/04/2026Resident services487.7 (f) (5)
05/04/2026Medication management.1001.10 (l) (3)
10/20/2025Resident services487.7 (f) (5)
10/20/2025Resident services487.7 (f) (12) (ii)
10/20/2025Environmental standards487.11 (k) (1-3)
10/20/2025Medication management.1001.10 (l) (3)
02/19/2025Admission and retention standards.1001.7 (k) (5)
02/19/2025Consumer and resident protections.1001.8 (b) (2) (iv)
01/17/2025Resident services487.7 (d) (9)
10/11/2024Resident services487.7 (g) (1) (ii-xiv)
10/04/2024Resident services487.7 (f) (5)
10/04/2024Resident services487.7 (f) (9)
10/04/2024Resident services487.7 (g) (1) (ii-xiv)
08/06/2024General provisions487.3 (b)
08/06/2024Resident protections487.5 (d) (1)
08/06/2024Resident funds and valuables487.6 (a) (3)
08/06/2024Resident services487.7 (f) (1-4)
08/06/2024Resident services487.7 (f) (5)
08/06/2024Resident services487.7 (f) (11) (i-v)
08/06/2024Resident services487.7 (f) (11) (iii)
08/06/2024Resident services487.7 (f) (11) (x)
08/06/2024Resident services487.7 (f) (12) (ii)
08/06/2024Food service487.8 (e) (1)
08/06/2024Personnel487.9 (a) (8)
08/06/2024Environmental standards487.11 (a)
08/06/2024Environmental standards487.11 (k) (1-3)
08/06/2024Environmental standards487.11 (k) (15)
08/06/2024Admission and retention standards.1001.7 (h)
07/30/2024Resident services487.7 (g) (1) (ii-xiv)
05/16/2024Resident services487.7 (f) (5)
05/16/2024Resident services487.7 (f) (12) (ii)
05/15/2024Resident services487.7 (f) (5)
02/23/2024Resident services487.7 (f) (1-4)
02/23/2024Resident services487.7 (g) (3)
01/19/2024Resident services487.7 (d) (11)
01/19/2024Resident services487.7 (f) (5)
11/30/2023General provisions487.3 (b)
11/30/2023Supervision in special needs assisted living.1001.10 (n) (5) (i-iii)
09/19/2023Civil penalties486.5 (a) (4) (v)
07/27/2023Records and reports485.11 (b)
07/24/2023Admission standards487.4 (c) (5)
07/10/2023Resident funds and valuables487.6 (f) (1)
07/10/2023Resident services487.7 (g) (3)
07/10/2023Personnel487.9 (d) (1)
04/17/2023Resident services487.7 (f) (5)
04/17/2023Resident services487.7 (f) (12) (ii)
04/17/2023Resident services487.7 (g) (3)
04/17/2023Environmental standards487.11 (a)
04/17/2023Admission standards487.4 (c) (4)
12/12/2022Resident services487.7 (f) (11) (i-v)
10/25/2022Resident services487.7 (f) (5)
10/25/2022Food service487.8 (e) (1)
09/08/2022Medication management.1001.10 (l)(1)
Complaints (55)
State visitTypeFindings
06/29/2026Complaint Survey0
05/06/2026Complaint Survey0
04/15/2026Complaint Survey0
04/09/2026Complaint Survey0
03/24/2026Complaint Survey0
02/04/2026Complaint Survey0
01/28/2026Complaint Survey0
01/15/2026Complaint Survey0
11/06/2025Complaint Survey0
10/08/2025Complaint Survey0
09/23/2025Complaint Survey0
09/22/2025Complaint Survey0
06/16/2025Complaint Survey0
03/26/2025Complaint Survey0
02/19/2025Complaint Survey2
01/17/2025Complaint Survey1
11/27/2024Complaint Survey0
10/11/2024Complaint Survey1
10/04/2024Complaint Survey3
07/30/2024Complaint Survey1
05/16/2024Complaint Survey0
05/16/2024Complaint Survey2
05/15/2024Complaint Survey1
03/22/2024Complaint Survey0
03/22/2024Complaint Survey0
03/22/2024Complaint Survey0
03/07/2024Complaint Survey0
03/05/2024Complaint Survey0
03/05/2024Complaint Survey0
02/29/2024Complaint Survey0
02/26/2024Complaint Survey0
02/23/2024Complaint Survey2
02/16/2024Complaint Survey0
01/19/2024Complaint Survey0
01/19/2024Complaint Survey2
12/13/2023Complaint Survey0
11/30/2023Complaint Survey2
11/28/2023Complaint Survey0
07/24/2023Complaint Survey1
07/14/2023Complaint Survey0
07/14/2023Complaint Survey0
07/13/2023Complaint Survey0
07/10/2023Complaint Survey1
07/10/2023Complaint Survey2
04/17/2023Complaint Survey4
04/17/2023Complaint Survey0
04/17/2023Complaint Survey1
04/13/2023Complaint Survey0
04/13/2023Complaint Survey0
12/12/2022Complaint Survey1
11/18/2022Complaint Survey0
10/25/2022Complaint Survey2
09/14/2022Complaint Survey0
09/08/2022Complaint Survey1
09/08/2022Complaint Survey0
Inspections (6)
DateTypeFindings
05/04/2026Relicensure, Complaint, Follow-up Survey3
10/20/2025Relicensure, Complaint Survey4
11/01/2024Relicensure, Complaint Survey0
08/06/2024Relicensure, Complaint Survey15
09/19/2023Relicensure, Complaint Survey1
07/27/2023Other Survey1

License facts from the state

Assisted Living Program (ALP):
169
Assisted Living Residence (ALR):
200
Enhanced Assisted Living Residence (EALR):
31
Respite:
5
Special Needs Assisted Living Residence (SNALR):
32
Overall Capacity:
200
License type:
Adult Home

Source: New York State Department of Health, facility 000-F-315, read 2026-11-07. New York lists inspections by the date it issued the report, over a set window. Violations under dispute through the Inspection Review Process aren't displayed, so a short list isn't proof of a clean record. See the state's record.

Verify & compare

Where to check, and what's nearby.

Who to contact in New York

  • Licensing: New York State Department of Health · Look up a license
  • Long-Term Care Ombudsman: 855-582-6769. A free advocate for residents and families.
  • Adult Protective Services: 844-697-3505. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • St Peter's Hospital, about 2.2 miles. CMS rating 2 of 5.
  • Albany Medical Center Hospital, about 3.0 miles. CMS rating 1 of 5.
  • Albany Va Medical Center, about 3.4 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.232 ratings on Google
★★★★★D Swezey · 2026-06-19 · via Google

“My mom entered The Promenade last week. I would like to thank Beth and all the staff for working with us and helping with the transition. Everyone has been super friendly and have done an excellent job making her feel welcome . Dan S.”

★Nikolai W · 2026-03-04 · via Google

“Probably one of the worst places in the district. The aides are kind, but administration is terrible. Beth is passive aggressive and unprofessional in so many ways. If you have sole authority and decision making over your loved one she doesn’t care and goes against that over your head and will go directly to your loved one with serious decision making that you have the end decision on to stress th…”

★★★★★Janet Stark · 2026-03-24 · via Google

“I am a caregiver with a client here. I cannot say enough good things about the staff. All staff. I have asked for some maintenance to be done and within a very short time it is resolved. I enjoy coming here to be with my client.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
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Original records

Sources we pull for this facility.
Source
Federal NPI Registry (NPPES)
npiregistry.cms.hhs.gov
Last verified 2026-11-07
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered