Promises Guest Village
The state lists 5 state inspections, 9 complaint visits, 17 citations, 6 substantiated allegations; last visit 2026-07-14. Listing last updated 2026-11-07.
Public record summary
About this facility — Promises Guest Village
Promises Guest Village is a licensed residential adult care home in Anaheim, California. It is licensed for 40 beds — well above the median for adult care homes in California (6 beds).
It is one of 182 senior care facilities in Anaheim and 348 adult care homes across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on the federal NPI registry (NPPES), and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 5 state inspections, 9 complaint visits, 17 citations, 6 substantiated allegations. 8 are Type A. License status: Licensed.
License notes from the state: 40 AMBULATORY
Complaints (7)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 07/14/2026 | 1 unsubstantiated | None |
| 07/14/2026 | 5 unsubstantiated | None |
| 05/20/2026 | 1 substantiated, 7 unsubstantiated | 1 Type B |
| 04/21/2026 | 5 unsubstantiated | None |
| 02/11/2026 | 2 substantiated | 2 Type A |
| 08/07/2023 | 1 substantiated | 1 Type B |
| 02/03/2023 | 2 substantiated, 3 unsubstantiated | 1 Type A, 1 Type B |
Inspections (5)
| Date |
|---|
| 02/11/2026 |
| 02/27/2025 |
| 02/28/2024 |
| 02/08/2023 |
| 02/24/2022 |
Source: California Community Care Licensing, facility 306000106, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Uci Health-orange, about 2.1 miles. CMS rating 4 of 5.
- Ahmc Anaheim Regional Medical Center, about 2.6 miles. CMS rating 4 of 5.
- Garden Grove Hospital & Medical Center, about 2.9 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- Harbor Villa Care Center, Anaheim, about 0.9 miles. CMS rating 3 of 5.
- Phamily Home Elderly Care 3, Anaheim, about 0.9 miles. 2 state visits on record.
- Golden Memories Senior Home, Anaheim, about 1.2 miles. 0 state visits on record.
- Walnut Village, Anaheim, about 1.2 miles. 9 state visits on record.
- Riszen, Anaheim, about 1.3 miles. 0 state visits on record.