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Nursing homeFAID #9247

Pruitthealth-raleigh

2420 LAKE WHEELER ROAD, RALEIGH, NC, 27603
(919) 755-0226
150 licensed beds
★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo via Google · PruittHealth - Raleigh

Address

2420 Lake Wheeler Road
Raleigh, NC 27603
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What we can show you for free.
Bed capacity
150
CMS facility ID
345538
Care type
Nursing home
County
Wake
Facility name
Pruitthealth-raleigh
Street address
2420 LAKE WHEELER ROAD
City / state / ZIP
Raleigh, NC 27603
Phone
(919) 755-0226

Pruitthealth-raleigh is a Medicare/Medicaid-certified skilled nursing facility in Raleigh, North Carolina. It is licensed for 150 beds — above the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 186 senior care facilities in Raleigh and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pruitthealth-raleigh 47 times across 10 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $16,152 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Pruitthealth
Ownership type
For profit - Corporation

Registered owners & officers

Hess-campbell, Jill
Managing employee — since 2022
Holland, Elizabeth
Managing employee — since 2021
Jones, Kurtis
Managing employee — since 2021
Lapointe, Kimberly
Managing employee — since 2022
Pruitt, Neil
Director · Officer — since 2007

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2006-03-01
CMS overall rating
3 of 5 stars
Health deficiencies
3 at the last standard inspection
Federal fines
$16,152 total
Last standard inspection
2026-01-15
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$406 per day (≈ $12,340/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
59% Medicaid · 8% Medicare · 33% private/other
Occupancy
95% (fiscal year 2024)
Vs. state median
9% above the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds
150
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-01-15Health inspection3 citations
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-02-06
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-02-06
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2026-02-06
2025-06-25Health inspectionComplaint-triggered2 citations
F-0755
D · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-01-23
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-23
6 earlier / fire-safety inspections (42 citations)
2025-05-08Health inspectionComplaint-triggered3 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-22
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-05-22
F-0689
J · Immediate jeopardyFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-22
2024-11-15Health inspectionComplaint-triggered5 citations
F-0553
D · No harm foundFrom a complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected 2024-12-13
F-0641
E · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2024-12-13
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-12-13
F-0732
B · No harm found
Post nurse staffing information every day.
Corrected 2024-12-13
F-0842
B · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-12-13
2023-09-29Health inspectionComplaint-triggered17 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-10-27
F-0558
D · No harm foundFrom a complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-10-27
F-0567
E · No harm found
Honor the resident's right to manage his or her financial affairs.
Corrected 2023-10-27
F-0576
E · No harm foundFrom a complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected 2023-10-27
F-0641
B · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2023-10-27
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-27
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-27
F-0686
D · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-10-27
F-0688
D · No harm found
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2023-10-27
F-0689
E · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-10-27
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-10-27
F-0732
C · No harm found
Post nurse staffing information every day.
Corrected 2023-10-27
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-10-27
F-0809
E · No harm foundFood safetyFrom a complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected 2023-10-27
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-10-27
F-0867
E · No harm foundFrom a complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2023-10-27
F-0883
D · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-10-27
2024-11-15Fire-safety inspection6 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2025-02-24
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-24
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-02-24
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-02-24
K-0914
D · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2025-02-24
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-24
2023-09-29Fire-safety inspection7 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2023-11-24
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-11-24
K-0363
F · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-11-24
K-0372
D · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-11-24
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2023-11-24
K-0521
F · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-11-24
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-11-24
2022-05-26Fire-safety inspection4 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-08-07
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-08-07
K-0521
D · No harm found
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2022-08-07
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2022-08-07

Federal penalties

2025-05-08Fine$8,076
2025-05-08Fine$8,076
Total fines$16,152
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345538.
What people say on Google.
2.8128 ratings on Google
★★Laurie Kemper · 2026-05-26 · via Google

“I would advise to not bring your loved one here. There are much better places. This is an attractive place. It looks nice. But the care is not the best. I've had two loved ones here and a very few things were worth 5 stars, but the care was one star. One of my loved ones was there for post surgery recovery. A major surgery. They did not follow the doctors hospital release orders. His surgery woun…”

★★★★★Laverne Harding · 2026-02-20 · via Google

“Although we never want our loved ones to need a facility, I have been really impressed with the care and service provided at Pruitt. My husband is often difficult however the staff is always professional and extremely patient providing support to me when I become impatient. Thank you Pruitt staff!”

★★★★★Marcia Williams · 2026-01-01 · via Google

“The staff was amazing. The nurses and aids were on top of everything I couldn't have asked for better. The office staff took care of all my paperwork on time. I have nothing but praise for everone.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 47 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered