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Nursing homeFAID #9119

Pruitthealth-trent

836 HOSPITAL DRIVE, NEW BERN, NC, 28560

(252) 638-6001

www.pruitthealth.com/locator/locations/pruitthealth-trent

116 licensed beds

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Sacha Griffin

Address

836 Hospital Drive

New Bern, NC 28560

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Public record summary

What we can show you for free.

Bed capacity

116

CMS facility ID

345371

Care type

Nursing home

County

Craven

Facility name

Pruitthealth-trent

Street address

836 HOSPITAL DRIVE

City / state / ZIP

New Bern, NC 28560

Phone

(252) 638-6001

Website

www.pruitthealth.com/locator/locations/pruitthealth-trent

About this facility — Pruitthealth-trent

Pruitthealth-trent is a Medicare/Medicaid-certified skilled nursing facility in New Bern, North Carolina. It is licensed for 116 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 37 senior care facilities in New Bern and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Pruitthealth-trent 30 times across 10 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $16,152 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Pruitthealth

Ownership type

For profit - Limited Liability company

Registered owners & officers

Pruitt, Neil

Director · Officer · Operational control — since 2007

Pruitthealth Inc

Operational control — since 2007

Yates, Lisa

Managing employee — since 2019

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1991-05-17

CMS overall rating

1 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

$16,152 total

Last standard inspection

2026-05-14

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges

$365 per day (≈ $11,100/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

71% Medicaid · 3% Medicare · 26% private/other

Occupancy

93% (fiscal year 2024)

Vs. state median

2% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

116

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-14Health inspection1 citation

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2026-05-30

2026-02-06Health inspectionComplaint-triggered5 citations

F-0580

J · Immediate jeopardyFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-02-27

F-0684

J · Immediate jeopardyFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-02-27

F-0711

D · No harm foundFrom a complaint

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Corrected 2026-02-27

F-0812

D · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-27

F-0925

D · No harm foundFrom a complaint

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2026-02-27

7 earlier / fire-safety inspections (24 citations)

2025-02-27Health inspection5 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-03-14

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-03-14

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-03-14

F-0700

E · No harm found

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-03-14

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-14

2024-03-27Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-04-16

2024-01-11Health inspectionComplaint-triggered3 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-02

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-02-02

F-0812

E · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-02

2023-11-16Health inspectionComplaint-triggered1 citation

F-0755

D · No harm foundFrom a complaint

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-11-30

2025-02-27Fire-safety inspection5 citations

K-0161

E · No harm found

Use approved construction type or materials.

Corrected 2025-06-20

K-0225

D · No harm found

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2025-06-20

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-06-20

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-06-20

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-06-20

2024-01-11Fire-safety inspection3 citations

K-0211

D · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-03-07

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-03-07

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-03-07

2022-12-08Fire-safety inspection6 citations

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2023-02-17

K-0222

D · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-02-17

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-02-17

K-0352

F · No harm found

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2023-02-17

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-02-17

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-02-17

Federal penalties

2026-02-06Fine$8,076

Total fines$16,152

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345371.

Visitor reviews

What people say on Google.

3.2105 ratings on Google

★★★★Jimmy Griffiths · 2026-02-15 · via Google
“Annalee was truly wonderful. She went above and beyond to help my dad get settled and made a difficult time so much easier for our family. Annalee made the transition for my dad so much smoother. Her kindness and support meant more than I can say. Mrs. Pam was equally amazing. She cared for my dad with so much love, compassion, and genuine attention. We are deeply grateful to them both.”

★★★★★sam jsckson · 2026-02-14 · via Google
“We had such anxiety about putting our Dad in a rest home but this place is amazing. The staff, most are wonderful! Our favorites are a caretakers named Crystal, my husband says she has angel wings. Annalee, the business officer manager is also a favorite, especially of mine, as she has helped us navigate some confusing medicaid and health care rules and programs. She is quick to respond and find a…”

★★★★★Catherine Baker · 2026-02-28 · via Google
“I have heard so many derogatory comments about nursing homes, but I have found out they are not true. Thus far doing my stay at Trent, I have received some of the best care ever. Miss Paulais one of my precious TA. Whenever she is one shift always checks on me to make sure I am clean and dry. She makes sure that I have fresh water even if I am sleep. She also support me in my physical therapy. Her…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered