Home›Browse›Massachusetts›Athol›Quabbin Valley Healthcare

Nursing homeFAID #5730

Quabbin Valley Healthcare

821 DANIEL SHAYS HIGHWAY, ATHOL, MA, 01331

(978) 895-0147

quabbinhealth.com

142 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

Generate this report

Primary Report$79 Advanced Report$99

Delivered within 24–48 hours

Photo via Google · Richard Eastham

Address

821 Daniel Shays Highway

Athol, MA 01331

Get directions

Map facilities in this area

All facilities in Athol

Public record summary

What we can show you for free.

Bed capacity

142

CMS facility ID

225296

Care type

Nursing home

County

Worcester

Facility name

Quabbin Valley Healthcare

Street address

821 DANIEL SHAYS HIGHWAY

City / state / ZIP

Athol, MA 01331

Phone

(978) 895-0147

Website

quabbinhealth.com

About this facility — Quabbin Valley Healthcare

Quabbin Valley Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Athol, Massachusetts. It is licensed for 142 beds — above the median for skilled nursing facilities in Massachusetts (123 beds).

It is one of 2 senior care facilities in Athol and 341 skilled nursing facilities across Massachusetts. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Quabbin Valley Healthcare 54 times across 14 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $62,250 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

New England Innovative Health Care Pllc

Direct owner · Operational control · Additional disclosable party — 75% stake — since 2020

Cuzzupoli, Amy

Indirect owner · Additional disclosable party — 25% stake — since 2020

Jaleel, Mohammed

Indirect owner · Director · Operational control · Additional disclosable party — 25% stake — since 2020

Jjp Ii Holdings

Direct owner · Operational control · Additional disclosable party — 25% stake — since 2020

Merchant, Asif

Indirect owner · Additional disclosable party — 25% stake — since 2020

Someswarananthan, Janarthanan

Indirect owner · Additional disclosable party — 25% stake — since 2020

Co 24 Llc

Direct owner · Operational control · Additional disclosable party — since 2020

Wheeler, Scott

Indirect owner · Operational control · Additional disclosable party — since 2020

Regulatory standing

Licensed / certified since

1987-04-17

CMS overall rating

2 of 5 stars

Health deficiencies

16 at the last standard inspection

Federal fines

$62,250 total

Last standard inspection

2025-08-12

Nurse staffing

3.5 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$416 per day (≈ $12,650/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 8% Medicare · 28% private/other

Occupancy

86% (fiscal year 2023)

Vs. state median

15% below the MA median of $489/day — full state cost breakdown

Services & coverage

Licensed beds

142

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: 9:00 AM – 5:00 PM · Sunday: 9:00 AM – 5:00 PM

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.

2026-02-25Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-03-13

2025-12-23Health inspectionComplaint-triggered2 citations

F-0656

D · No harm foundFrom a complaint

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-16

F-0689

D · No harm foundFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-16

11 earlier / fire-safety inspections (51 citations)

2025-08-12Health inspection13 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-09-30

F-0607

D · No harm found

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-09-30

F-0636

B · No harm found

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-09-30

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-09-30

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-09-30

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-09-30

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-30

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-09-30

F-0732

B · No harm found

Post nurse staffing information every day.

Corrected 2025-09-30

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-09-30

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-09-30

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-09-30

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-09-30

2025-04-09Health inspectionComplaint-triggered2 citations

F-0912

B · No harm foundFrom a complaint

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2025-04-30

F-0918

D · No harm foundFrom a complaint

Provide a bathroom in or located near each resident’s room.

Corrected 2025-04-30

2024-09-17Health inspectionComplaint-triggered1 citation

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-11

2024-08-06Health inspectionComplaint-triggered1 citation

F-0604

D · No harm foundFrom a complaint

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-08-30

2024-06-17Health inspection7 citations

F-0622

D · No harm found

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-07-12

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-07-19

F-0773

E · No harm found

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2024-07-19

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-07-19

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-07-19

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-07-19

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2024-07-12

2024-05-01Health inspectionComplaint-triggered3 citations

F-0600

G · Actual harmFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-24

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-05-24

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-24

2024-03-07Health inspectionComplaint-triggered1 citation

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-03-22

2024-02-28Health inspectionComplaint-triggered1 citation

F-0607

D · No harm foundFrom a complaint

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2024-03-22

2023-03-28Health inspection10 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-05-09

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-09

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-09

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-09

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-05-09

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-05-09

F-0744

D · No harm found

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2023-05-09

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-09

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-05-09

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2023-05-09

2025-08-12Fire-safety inspection4 citations

E-0029

F · No harm found

Develop a communication plan.

Corrected 2025-09-04

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-30

K-0521

E · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-09-30

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-30

2024-06-17Fire-safety inspection8 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-07-09

E-0013

D · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2024-07-09

E-0029

D · No harm found

Develop a communication plan.

Corrected 2024-07-09

E-0036

D · No harm found

Establish emergency prep training and testing.

Corrected 2024-07-09

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2024-07-09

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-26

K-0712

D · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-07-30

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-07-19

Federal penalties

2024-09-17Fine$9,318

2024-05-01Fine$52,932

Total fines$62,250

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 225296.

Visitor reviews

What people say on Google.

3.641 ratings on Google

★★★★★Josh Ross · 2025-09-09 · via Google
“When my father's Lewy Body Dementia progressed to a state that he required professional Memory Care, Quabbin Valley Healthcare happened to have an available bed and was sent there for an attempt to rehab (which ended up being impossible), into long term care. Since Quabbin Valley is a bit of a distance from us, we initially looked into other options to move my dad. However, upon visiting him and s…”

★★★★★Frances Roberts · 2025-07-24 · via Google
“Quabbin Valley is the best nursing home I have ever had the experience with and beleive me I worked in alot of them and nobody compares to this place. I had to put my Uncle there after he was being abused at Pennylane in Fitchburg and had to fight them on a daily basis to just do right for my Uncle and it was the best choice I had to make. My uncle loves it there. All Staff are extremely nice and …”

★★★★Karen Culkeen · 2024-10-14 · via Google
“Nobody wants their parent to have to go to a nursing home, but sometimes its necessary. My father has been at Quabbin Valley since January 2023, first as a rehab patient and then as a resident. The decor of the facility is a bit dated, but is always immaculate. Thr outside areas are well groomed and cared for. The staff speaks kindly& respectfully to the residents and each other. There are da…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 54 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

$79 $99 Advanced

Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered