Home›Browse›California›Redding›Quartz Hill Post Acute

Nursing homeFAID #13577

Quartz Hill Post Acute

2120 BENTON DRIVE, REDDING, CA, 96003

(530) 243-6317

quartzhillpostacute.com/

115 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo via Google · Quartz Hill Post Acute

Address

2120 Benton Drive

Redding, CA 96003

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Public record summary

What we can show you for free.

Bed capacity

115

CMS facility ID

555356

Care type

Nursing home

County

Shasta

Facility name

Quartz Hill Post Acute

Street address

2120 BENTON DRIVE

City / state / ZIP

Redding, CA 96003

Phone

(530) 243-6317

Website

quartzhillpostacute.com/

About this facility — Quartz Hill Post Acute

Quartz Hill Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Redding, California. It is licensed for 115 beds — above the median for skilled nursing facilities in California (98 beds).

It is one of 52 senior care facilities in Redding and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Quartz Hill Post Acute 66 times across 13 inspections in the last three years, including 7 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

West Harbor Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

West Harbor Healthcare Llc

Direct owner — 90% stake — since 2017

Galbasini, Kevin

Indirect owner · Officer · Operational control — 36% stake — since 2017

Gill, Daniel

Indirect owner · Officer · Operational control — 36% stake — since 2017

Rosenhan, Cameron

Indirect owner · Officer · Operational control — 18% stake — since 2017

Valley Capital Investments Llc

Direct owner — since 2017

Regulatory standing

Licensed / certified since

1989-04-10

CMS overall rating

3 of 5 stars

Health deficiencies

6 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-02-13

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$498 per day (≈ $15,140/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

53% Medicaid · 40% Medicare · 7% private/other

Occupancy

81% (fiscal year 2023)

Vs. state median

3% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

115

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Monday: 8:00 AM – 5:00 PM · Tuesday: 8:00 AM – 5:00 PM · Wednesday: 8:00 AM – 5:00 PM · Thursday: 8:00 AM – 5:00 PM · Friday: 8:00 AM – 5:00 PM · Saturday: Closed · Sunday: Closed

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2026-05-27Health inspectionComplaint-triggered1 citation

F-0757

D · No harm foundFrom a complaint

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2026-06-19

2025-02-28Health inspectionComplaint-triggered1 citation

F-0580

D · No harm foundFrom a complaint

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-03-20

10 earlier / fire-safety inspections (64 citations)

2025-02-13Health inspectionComplaint-triggered5 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-07

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-07

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-07

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-07

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-03-07

2025-01-23Health inspectionComplaint-triggered3 citations

F-0583

D · No harm foundFrom a complaint

Keep residents' personal and medical records private and confidential.

Corrected 2025-02-07

F-0812

F · No harm foundFood safetyFrom a complaint

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-07

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-02-07

2024-06-24Health inspectionComplaint-triggered3 citations

F-0677

D · No harm foundFrom a complaint

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-19

F-0698

D · No harm foundFrom a complaint

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-07-19

F-0880

E · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2024-07-19

2024-06-14Health inspectionComplaint-triggered1 citation

F-0839

E · No harm foundFrom a complaint

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2024-06-14

2023-08-29Health inspectionComplaint-triggered1 citation

F-0684

D · No harm foundFrom a complaint

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-12

2023-03-10Health inspection20 citations

F-0558

E · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-04-21

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2023-04-21

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-04-21

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2023-04-21

F-0656

E · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-21

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-04-21

F-0660

D · No harm found

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2023-04-21

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-04-21

F-0689

E · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-21

F-0726

E · No harm found

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-04-21

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-21

F-0801

E · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-04-21

F-0802

E · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2023-04-21

F-0803

E · No harm foundFood safety

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-04-21

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-04-21

F-0806

D · No harm foundFood safety

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2023-04-21

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-04-21

F-0865

E · No harm found

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2023-04-21

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-04-21

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2023-04-21

2019-09-05Health inspection2 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-09-24

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-09-24

2025-02-13Fire-safety inspection11 citations

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-03-26

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-26

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-03-26

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-04-07

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2025-03-26

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-03-28

K-0741

E · No harm found

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-03-26

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-04-18

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2025-03-26

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2025-03-26

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2025-03-26

2023-03-10Fire-safety inspection10 citations

E-0032

D · No harm found

Provide primary/alternate means for communication.

Corrected 2023-04-06

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2023-04-06

K-0325

F · No harm found

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2023-04-06

K-0342

E · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2023-04-06

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-04-06

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-06

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-04-06

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-04-06

K-0919

D · No harm found

Meet requirements for the use of electrical equipment.

Corrected 2023-04-06

K-0920

D · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-04-06

2019-09-05Fire-safety inspection8 citations

K-0291

E · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2019-10-07

K-0293

E · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2019-10-07

K-0345

E · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-10-07

K-0347

E · No harm found

Properly provide smoke detection systems in areas open to corridors.

Corrected 2019-10-07

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-10-07

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2019-10-07

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2019-10-07

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2019-10-07

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555356.

Visitor reviews

What people say on Google.

4.575 ratings on Google

★★★★★SuperDrumwolf · 2026-06-15 · via Google
“Quartz Hill took great care of my 83 year old mother, she really enjoyed her stay. The staff was fantastic and the facility is very inviting with lots of activities to keep her busy during her stay. Would highly recommend! Gail B.”

★★★★★Bill A · 2026-03-18 · via Google
“Quartz Hill has been a great place for Rehab and care. My father was placed there through the VA for the necessary rehab. He is 96 and came down with Covid which hit him pretty hard. After his isolation, PT worked with him diligently to get him walking strong enough to return home. Nursing staff, therapy staff and ancillary staff were professional, helpful and friendly. Then in December, 2025, my …”

★★★★★Heather Grant · 2026-06-15 · via Google
“My experience at Quartz Hill during my rehabilitation was incredible! Caring staff, great Physical Therapy and Occupational Therapy. I have been to this facility after three surgeries. I highly recommend them if you want the Best rehabilitation facility in Redding.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 66 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered