Regency Grand At West Covina
The state lists 5 state inspections, 10 complaint visits, 4 citations, 2 substantiated allegations; last visit 2026-07-24. Listing last updated 2026-11-07.
Public record summary
About this facility — Regency Grand At West Covina
Regency Grand At West Covina is a licensed assisted living community in West Covina, California. It is licensed for 160 beds — well above the median for assisted living communities in California (6 beds).
It is one of 42 senior care facilities in West Covina and 8,982 assisted living communities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
This listing draws on state and federal public records, and was last updated on November 7, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
State inspection record
The state lists 5 state inspections, 10 complaint visits, 4 citations, 2 substantiated allegations. 1 is Type A. License status: Licensed.
License notes from the state: AGE RANGE 60 AND OVER. APPROVED FOR 49 AMBULATORY AND 111 NON-AMBULAOTRY, INCLUDING THOSE IN MEMORY CARE UNIT WITH DELAYED EGRESS. HOSPICE WAIVER APPROVED FOR 15 RESIDENTS.
Complaints (8)
| State visit | Allegation outcomes | Citations |
|---|---|---|
| 07/24/2026 | 6 unsubstantiated | None |
| 04/12/2026 | 1 substantiated, 3 unsubstantiated | 1 Type B |
| 12/11/2025 | 1 unsubstantiated | None |
| 06/23/2025 | 1 unsubstantiated | None |
| 03/25/2025 | 2 unsubstantiated | None |
| 03/21/2023 | 1 substantiated | 1 Type B |
| 10/31/2022 | 1 unsubstantiated | None |
| 05/31/2022 | 6 unsubstantiated | None |
Inspections (5)
| Date |
|---|
| 03/09/2026 |
| 04/24/2025 |
| 03/12/2024 |
| 03/16/2023 |
| 04/26/2022 |
Source: California Community Care Licensing, facility 198603428, read 2026-11-07. Type A citations involve immediate risk to residents; Type B citations could become one. Substantiated means the state found the allegation valid. See the state's record.
Verify & compare
Who to contact in California
- Licensing: California Department of Social Services, Community Care Licensing Division, Adult and Senior Care Program · Look up a license
- File a complaint: 844-538-8766 · Online
- Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
- Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
- Eldercare Locator: 800-677-1116, a federal service for local aging help.
Nearest emergency hospitals
- Emanate Health Inter-community Hospital, about 1.8 miles. CMS rating 1 of 5.
- Aurora Charter Oak, about 2.0 miles.
- San Dimas Community Hospital, about 2.9 miles. CMS rating 2 of 5.
Nearby facilities with inspection records
- Great Love Rcfe, Covina, about 0.3 miles. 0 state visits on record.
- Queen of the Angels Assisted Living, West Covina, about 0.4 miles. 8 state visits on record.
- Charvers Residence, West Covina, about 0.4 miles. 0 state visits on record.
- Oakmont of Covina Hills, Covina, about 0.6 miles. 23 state visits on record.
- House of Grace 2, West Covina, about 0.7 miles. 6 state visits on record.