Home›Browse›North Carolina›Hamlet›Richmond Pines Healthcare and Rehabilitation Center

Nursing homeFAID #9057

Richmond Pines Healthcare and Rehabilitation Center

Highway 177 S, HAMLET, NC, 28345

(910) 582-0021

www.richmondpinescare.com

105 licensed beds

★★★★★3/5CMS Five-Star overall3/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

Highway 177 S

Hamlet, NC 28345

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Public record summary

What we can show you for free.

Bed capacity

105

CMS facility ID

345293

Care type

Nursing home

County

Richmond

Facility name

Richmond Pines Healthcare and Rehabilitation Center

Street address

Highway 177 S

City / state / ZIP

Hamlet, NC 28345

Phone

(910) 582-0021

Website

www.richmondpinescare.com

About this facility — Richmond Pines Healthcare and Rehabilitation Center

Richmond Pines Healthcare and Rehabilitation Center is a Medicare/Medicaid-certified skilled nursing facility in Hamlet, North Carolina. It is licensed for 105 beds — close to the median for skilled nursing facilities in North Carolina (102 beds).

It is one of 9 senior care facilities in Hamlet and 420 skilled nursing facilities across North Carolina. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Richmond Pines Healthcare and Rehabilitation Center 30 times across 7 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Principle Long Term Care

Ownership type

For profit - Corporation

Registered owners & officers

Bernardini, Holly

Governing body · Additional disclosable party — since 2024

Boice, Gale

Officer · Operational control · Owner of a disclosable party · Additional disclosable party — since 2018

Hill, Raymond

Indirect owner · Additional disclosable party — since 2011

Hill, Robert

Indirect owner · Additional disclosable party — since 2011

Hill, Stephen

Indirect owner · Additional disclosable party — since 2011

Johnson, Dianne

Director — since 2011

Principle Long Term Care, Inc.

Operational control — since 2011

Wagner, Michael

Governing body · Additional disclosable party — since 2023

Regulatory standing

Federal court records

5 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1989-01-18

CMS overall rating

3 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-12-18

Nurse staffing

3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$313 per day (≈ $9,520/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

78% Medicaid · 9% Medicare · 13% private/other

Occupancy

41% (fiscal year 2023)

Vs. state median

16% below the NC median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

105

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-12-18Health inspection5 citations

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-01-16

F-0760

E · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2026-01-16

F-0883

D · No harm found

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2026-01-16

F-0887

D · No harm found

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2026-01-16

F-0914

E · No harm found

Provide bedrooms that don't allow residents to see each other when privacy is needed.

Corrected 2026-01-16

2025-01-15Health inspectionComplaint-triggered1 citation

F-0732

C · No harm foundFrom a complaint

Post nurse staffing information every day.

Corrected 2025-01-27

4 earlier / fire-safety inspections (24 citations)

2022-05-12Health inspection15 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-08-08

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-07-13

F-0641

E · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2022-07-13

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-07-13

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-07-13

F-0686

E · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-07-13

F-0688

D · No harm found

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-07-13

F-0690

E · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-07-13

F-0694

D · No harm found

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2022-07-13

F-0695

D · No harm found

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-07-13

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-07-13

F-0758

D · No harm found

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2022-07-13

F-0760

D · No harm found

Ensure that residents are free from significant medication errors.

Corrected 2022-07-13

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-07-13

F-0842

E · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-07-13

2025-12-18Fire-safety inspection2 citations

K-0351

D · No harm found

Install an approved automatic sprinkler system.

Corrected 2026-03-24

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-03-24

2024-09-18Fire-safety inspection6 citations

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-27

K-0363

D · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-11-27

K-0372

D · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-11-27

K-0511

D · No harm found

Have properly installed electrical wiring and gas equipment.

Corrected 2024-11-27

K-0521

D · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-11-27

K-0918

D · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-11-27

2022-05-12Fire-safety inspection1 citation

K-0917

D · No harm found

Ensure electrical receptacles or cover plates have distinctive color or marking.

Corrected 2022-07-01

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 345293.

Visitor reviews

What people say on Google.

3.524 ratings on Google

★Lois Fitzpatrick · 2026-06-14 · via Google
“If you ou care for someone, do not send them here!! Despite being aware of a patients scheduled transfer from another facility, nothing was prepared for their arrival. The room had none of the equipment the patient needed: walker, commode, etc. The air conditioning zone for that room was broken. Needed medicines, including relievers for a patient recovering from surgery, were not available. The…”

★★★★★Crystie Lee · 2026-01-02 · via Google
“We visited my MIL today and it was a wonderful visit! The staff at Richmond Pines was welcoming and friendly. The facility was very clean and so sweetly decorated for Christmas. Fran, the Director of Admissions, is just precious and she takes such good care of the residents - you can see that she is loved! My MIL has come out of her shell and is involved in the daily activities and is really thriv…”

★★★★★Brenda Thomas · 2025-09-11 · via Google
“My sister was at Richmond Pines for rehab, 7.5 weeks. Excellent care from maintenance all the way up to Administrator of the entire facility. Food was good also. Thank you staff for everything you did! Brenda T”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 30 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered