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Nursing homeFAID #5247

Ridgecrest Community Care Center

1616 WELLERMAN ROAD, WEST MONROE, LA, 71291
(318) 387-2577
www.ridgecrestccc.com
112 licensed beds

CMS rates Ridgecrest Community Care Center 4 out of 5 overall. Federal inspectors issued 16 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall4/5 health inspections4/5 staffing4/5 quality measuresSource: CMS Care Compare

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Photo of RIDGECREST COMMUNITY CARE CENTER
Photo via Google · Ridgecrest Community Care Center

Public record summary

What we can show you for free.
Bed capacity
112
CMS facility ID
195528
Care type
Nursing home
County
Ouachita
Facility name
Ridgecrest Community Care Center
Street address
1616 WELLERMAN ROAD
City / state / ZIP
West Monroe, LA 71291
Phone
(318) 387-2577
Website
www.ridgecrestccc.com

About this facility — Ridgecrest Community Care Center

Ridgecrest Community Care Center is a Medicare/Medicaid-certified skilled nursing facility in West Monroe, Louisiana. It is licensed for 112 beds — close to the median for skilled nursing facilities in Louisiana (122 beds).

It is one of 4 senior care facilities in West Monroe and 266 skilled nursing facilities across Louisiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Commcare, a group of 19 facilities on this site.

Federal inspectors have cited Ridgecrest Community Care Center 16 times across 8 inspections in the last three years; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Commcare Corporation
Ownership type
Non profit - Corporation

Registered owners & officers

Commcare Corporation
Direct owner — 100% stake — since 1994
Commcare Management Corporation
Operational control — since 2018
Ford, Michael
Director — since 2021
Gardner, George
Operational control — since 2018
Harvey Psarellis, Dawn
Officer — since 2014
Hudson, Mary
Operational control — since 2018
Lundberg, Alec
Operational control — since 2022
Mangun, Garold
Director · Officer — since 1997
Plaisance, Wayne
Director — since 2022
Prechter, Patricia
Managing employee · Director · Officer — since 2018
Tucker, James
Operational control — since 2018

Regulatory standing

Federal court records
4 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2001-10-01
CMS overall rating
4 of 5 stars
Health deficiencies
2 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-06-03
Nurse staffing
4.4 hours per resident per day

Cost & payer profile (FY2024 cost report)

Average billed charges
$283 per day (≈ $8,600/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
67% Medicaid · 8% Medicare · 25% private/other
Occupancy
92% (fiscal year 2024)
Vs. state median
10% above the LA median of $258/day — full state cost breakdown

Services & coverage

Licensed beds
112
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.
2026-06-03Health inspection2 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2026-06-26
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-26
2025-04-02Health inspection5 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-05-09
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2025-05-09
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-05-09
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-05-09
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-05-09
4 earlier / fire-safety inspections (9 citations)
2024-08-06Health inspectionComplaint-triggered2 citations
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-08-28
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-28
2024-03-20Health inspection4 citations
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-04-05
F-0695
E · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-04-05
F-0756
D · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2024-04-05
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2024-04-05
2024-02-07Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2024-02-20
2024-03-20Fire-safety inspection2 citations
K-0351
D · No harm found
Install an approved automatic sprinkler system.
Corrected 2024-04-09
K-0915
D · No harm found
Have proper power supply for life support equipment.
Corrected 2024-04-18
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 195528.

Quality of care & staffing

How it compares in Louisiana.
Inspection citations, 3 years
16
More than 19% of nursing homes in the state
State median: 24
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.4
Higher than 88% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
40%
Higher than 26% of nursing homes in the state
State median: 46%

Resident outcomes

On 21 federal quality measures, this facility does better than the Louisiana average on 12 and worse on 4. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased8.1%16.5%13.5%Better than state
Lose too much weight5.0%5.3%5.1%Near state average
With a catheter inserted and left in their bladder0.0%1.0%0.7%Better than state
With a urinary tract infection0.0%1.9%1.5%Better than state
Have depressive symptoms0.0%2.4%13.5%Better than state
Were physically restrained0.0%0.2%0.1%Better than state
Experiencing one or more falls with major injury2.4%3.5%3.2%Better than state
Assessed and appropriately given the pneumococcal vaccine100.0%93.8%93.7%Near state average
Ability to walk independently worsened7.9%15.1%12.7%Better than state
Received an antianxiety or hypnotic medication12.1%23.3%19.5%Better than state
Assessed and appropriately given the seasonal influenza vaccine98.9%96.0%95.3%Near state average
With pressure ulcers7.8%5.5%4.5%Worse than state
With new or worsened bowel or bladder incontinence15.5%14.9%18.3%Near state average
Received an antipsychotic medication14.2%22.8%15.4%Better than state
Hospitalizations per 1000 long-stay resident days4.002.431.81Worse than state
Outpatient emergency department visits per 1000 long-stay resident days3.012.581.69Worse than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%86.4%82.3%Better than state
Newly received an antipsychotic medication0.6%3.1%1.5%Better than state
Were assessed and appropriately given the seasonal influenza vaccine96.0%77.8%80.1%Better than state
Were rehospitalized after a nursing home admission35.4%28.3%23.4%Worse than state
Had an outpatient emergency department visit14.5%14.4%11.8%Near state average
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0677 2 inspections. Provide care and assistance to perform activities of daily living for any resident who is unable.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • F-0695 2 inspections. Provide safe and appropriate respiratory care for a resident when needed.

What its owners also hold

  • Commcare Corporation has an ownership stake on file at 19 nursing homes, averaging 3.5 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Louisiana

  • Licensing: Louisiana Department of Health, Health Standards Section
  • File a complaint: 888-810-1819 · Online
  • Long-Term Care Ombudsman: 866-632-0922. A free advocate for residents and families.
  • Adult Protective Services: 844-945-2377. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Glenwood Regional Medical Center, about 0.9 miles. CMS rating 2 of 5.
  • Fmol Health St Francis, about 3.4 miles. CMS rating 3 of 5.
  • Ochsner Lsu Health Monroe, about 6.1 miles. CMS rating 3 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
3.026 ratings on Google
★★★★★Tammy Dowd · 2024-11-27 · via Google

“My husband and I arrived from Kansas to visit his mother at Ridgecrest Community Care Center. She was admitted for rehab a few weeks ago. From the moment we drove on campus we were impressed. The setting for this healthcare center is absolutely beautiful! We saw residents outside -enjoying the sunshine, others fishing in the pond, and staff decorating for Christmas. Upon entering the building I …”

★Faith, Love and Family: The James Gang · 2025-04-11 · via Google

“This facility really needs to reevaluate their medical team. No one knows anything that the previous medical provider performed because notes are poor. The nurses took my mom off feeding and water for two days and she became dehydrated with a UTI (that they said she did not have) and ended up having a setback and another stroke. Some of the CNAs did not want to bathe her as they wanted to wait on …”

★★★★★Lisa Wilson · 2024-11-20 · via Google

“I want to take the time to say thank you to the Ridgecrest staff for the quality of care provided for my mother. The care they took with her gave me peace of mind and made her transition into this chapter of her life easier. I'll forever be grateful!”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 16 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered