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Nursing homeFAID #7800

Ridgewood Center, Genesis Healthcare

25 RIDGEWOOD ROAD, BEDFORD, NH, 03110
(603) 623-8805
www.genesishcc.com/RidgewoodNH
150 licensed beds

CMS rates Ridgewood Center, Genesis Healthcare 2 out of 5 overall. Federal inspectors issued 14 citations across 8 inspections in the last three years, with $15,646 in fines. Listing last updated 2026-11-06.

★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing3/5 quality measuresSource: CMS Care Compare

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Photo of RIDGEWOOD CENTER, GENESIS HEALTHCARE
Photo via Google · James Fox

Public record summary

What we can show you for free.
Bed capacity
150
CMS facility ID
305052
Care type
Nursing home
County
Hillsborough
Facility name
Ridgewood Center, Genesis Healthcare
Street address
25 RIDGEWOOD ROAD
City / state / ZIP
Bedford, NH 03110
Phone
(603) 623-8805
Website
www.genesishcc.com/RidgewoodNH

About this facility — Ridgewood Center, Genesis Healthcare

Ridgewood Center, Genesis Healthcare is a Medicare/Medicaid-certified skilled nursing facility in Bedford, New Hampshire. It is licensed for 150 beds — well above the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 11 senior care facilities in Bedford and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Genesis Healthcare, a group of 183 facilities on this site.

Federal inspectors have cited Ridgewood Center, Genesis Healthcare 14 times across 8 inspections in the last three years, including 1 food-safety citation, and CMS has imposed $15,646 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company
Genesis Healthcare
Ownership type
For profit - Limited Liability company

Registered owners & officers

Genesis Nh Holdings Llc
Direct owner — 100% stake — since 2011
Berg, Michael
Officer — since 2012
Bridgeford, Laura
Officer — since 2024
Djakonan, Chantal
Operational control · Additional disclosable party — since 2024
Fc-gen Operations Investment Llc
Indirect owner — since 2011
Gen Operations I Llc
Indirect owner — since 2011
Gen Operations Ii Llc
Indirect owner — since 2014
Genesis Healthcare Inc
Indirect owner — since 2017
Genesis Healthcare Llc
Indirect owner — since 2011
Genesis Holdings Llc
Indirect owner — since 2017
Genesis Operations Llc
Indirect owner · Additional disclosable party — since 2011
Ghc Holdings Llc
Indirect owner — since 2011
Mendelson, Avi
Officer — since 2024
Ojutalayo, Ayobami
Operational control · Additional disclosable party — since 2022
Sun Healthcare Group Inc
Indirect owner — since 2017
Whitman, Arnold
Indirect owner — since 2012

Regulatory standing

Federal court records
20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1995-05-01
CMS overall rating
2 of 5 stars
Health deficiencies
5 at the last standard inspection
Federal fines
$15,646 total
Last standard inspection
2026-02-11
Nurse staffing
3.4 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$448 per day (≈ $13,620/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
83% Medicaid · 7% Medicare · 11% private/other
Occupancy
65% (fiscal year 2023)
Vs. state median
1% below the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds
150
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-02-11Health inspection5 citations
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2026-03-13
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-03-09
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-30
F-0773
D · No harm found
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2026-03-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-14
2025-01-08Health inspection5 citations
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-25
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-02-23
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2025-02-25
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-01-27
F-0842
D · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-02-25
2 earlier / fire-safety inspections (4 citations)
2024-06-21Health inspectionComplaint-triggered1 citation
F-0880
J · Immediate jeopardyFrom a complaint
Provide and implement an infection prevention and control program.
Corrected 2024-06-17
2023-10-31Health inspectionComplaint-triggered3 citations
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2023-12-19
F-0725
E · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2023-12-11
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2023-12-12

Federal penalties

2024-06-21Fine$15,646
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305052.

Quality of care & staffing

How it compares in New Hampshire.
Inspection citations, 3 years
14
More than 25% of nursing homes in the state
State median: 21
Federal fines, 3 years
$15,646
More than 78% of nursing homes in the state
State median: $0
Nurse staffing, hours per resident per day
3.4
Higher than 28% of nursing homes in the state
State median: 3.7
Nursing staff turnover, annual
40%
Higher than 42% of nursing homes in the state
State median: 43%

Resident outcomes

On 21 federal quality measures, this facility does better than the New Hampshire average on 7 and worse on 6. Differences within 10% of the average are shown as near average.

Long-stay residentsThis facilityStateUSCompared with state
Need for help with daily activities has increased40.3%22.3%13.5%Worse than state
Lose too much weight2.9%5.2%5.1%Better than state
With a catheter inserted and left in their bladder0.9%0.9%0.7%Near state average
With a urinary tract infection1.6%2.2%1.5%Better than state
Have depressive symptoms10.1%15.8%13.5%Better than state
Were physically restrained0.0%0.1%0.1%Better than state
Experiencing one or more falls with major injury4.5%4.5%3.2%Near state average
Assessed and appropriately given the pneumococcal vaccine95.5%97.7%93.7%Near state average
Ability to walk independently worsened23.9%15.8%12.7%Worse than state
Received an antianxiety or hypnotic medication24.4%19.1%19.5%Worse than state
Assessed and appropriately given the seasonal influenza vaccine93.1%97.8%95.3%Near state average
With pressure ulcers4.1%4.3%4.5%Near state average
With new or worsened bowel or bladder incontinence36.4%25.4%18.3%Worse than state
Received an antipsychotic medication26.7%17.9%15.4%Worse than state
Hospitalizations per 1000 long-stay resident days1.491.721.81Better than state
Outpatient emergency department visits per 1000 long-stay resident days1.661.881.69Better than state
Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine89.2%87.1%82.3%Near state average
Newly received an antipsychotic medication1.1%1.2%1.5%Near state average
Were assessed and appropriately given the seasonal influenza vaccine80.0%85.7%80.1%Near state average
Were rehospitalized after a nursing home admission19.6%21.8%23.4%Better than state
Had an outpatient emergency department visit15.0%13.0%11.8%Worse than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0880 2 inspections. Provide and implement an infection prevention and control program.

What its owners also hold

  • Genesis Healthcare Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations Ii Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Gen Operations I Llc has an ownership stake on file at 164 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
  • Genesis Healthcare Inc has an ownership stake on file at 161 nursing homes, averaging 2.4 of 5 on CMS's overall rating.
Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in New Hampshire

  • Licensing: New Hampshire Department of Health and Human Services, Health Facilities Administration
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • Elliot Hospital, about 2.8 miles. CMS rating 2 of 5.
  • Parkland Medical Center, about 10 miles. CMS rating 4 of 5.
  • Southern Nh Medical Center, about 14 miles. CMS rating 2 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Visitor reviews

What people say on Google.
4.175 ratings on Google
★★★★★Elizabeth Bussiere · 2026-02-24 · via Google

“I spent almost a month at Ridgewood Center due to complications with knee surgery. Nurses and LNA staff, Outstanding, Very attentive Food, you do not go to a Nursing facility and expect a 5 Star meal. I found the food very acceptable. PT/OT, Excellent, I gave them 3 goals when I arrived and they greatly exceeded my expectations. I would definately recommend this facility should you need rehab.”

★★★★★Eric Rowell · 2026-04-01 · via Google

“Despite a previous review which is completely false in every sense of the word, this place has been great for our mother. They have been in full communication with myself and wife as we are the only 2 that are the D.P.O.A.. the only meds given were those that were necessary and discussed with me. There has never been any issues with staff or attentiveness and care. The previous statements made in …”

★★Mike McKillop · 2026-01-10 · via Google

“Rehab services excellent until last 2 weeks when a PT left. Nurses aides were excellent especially Bianca and Kefeya. Food was atrocious. My swallowing restrictions on menus and sent food it clearly stated I could not eat. Cereal often stale, food arrived cold and if heated often time inedible. Listen at resident meeting but nothing changes. My wife sent food in and ate mostly sandwiches and cou…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 14 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
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Citations, owner history, lawsuits — decoded into one PDF.
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Original records

Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered