Nursing homeFAID #296
Rim Country Health & Retirement Community
★★★★★2/5CMS Five-Star overall2/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare
Photo via Google · Rim Country Health & Rehabilitation
Public record summary
What we can show you for free.
Bed capacity
109
CMS facility ID
035134
Care type
Nursing home
County
Gila
Facility name
Rim Country Health & Retirement Community
Street address
807 WEST LONGHORN ROAD
City / state / ZIP
Payson, AZ 85541
Phone
(928) 474-1120
Website
About this facility — Rim Country Health & Retirement Community
Rim Country Health & Retirement Community is a Medicare/Medicaid-certified skilled nursing facility in Payson, Arizona. It is licensed for 109 beds — close to the median for skilled nursing facilities in Arizona (112 beds).
It is one of 18 senior care facilities in Payson and 140 skilled nursing facilities across Arizona. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Rim Country Health & Retirement Community 74 times across 18 inspections in the last three years, including 3 food-safety citations, and CMS has imposed $10,358 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Ownership type
For profit - Corporation
Registered owners & officers
Martin, Joseph
Indirect owner · Director · Additional disclosable party — 50% stake — since 2007
Meyer, Matthew
Indirect owner · Director · Additional disclosable party — 50% stake — since 2007
Bauer, Deanna
Operational control — since 2007
Regulatory standing
Licensed / certified since
1986-10-31
CMS overall rating
2 of 5 stars
Health deficiencies
4 at the last standard inspection
Federal fines
$10,358 total
Last standard inspection
2025-02-28
Nurse staffing
3.8 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$319 per day (≈ $9,700/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 6% Medicare · 94% private/other
Occupancy
61% (fiscal year 2023)
Vs. state median
23% below the AZ median of $416/day — full state cost breakdown
Services & coverage
Licensed beds
109
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily Open 24 hours
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 3 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-19Health inspectionComplaint-triggered1 citation
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-05-28
2025-12-30Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2026-01-15
16 earlier / fire-safety inspections (72 citations)
2025-07-23Health inspectionComplaint-triggered2 citations
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-08-13
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-08-13
2025-06-03Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-06-10
2025-04-17Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-05-15
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-05-15
2025-02-28Health inspection3 citations
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-27
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-03-11
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-11
2025-02-12Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-03-13
2024-12-26Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-01-02
2024-11-20Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-27
F-0657
D · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-11-27
2024-10-08Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-22
2024-09-09Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-22
2024-06-18Health inspectionComplaint-triggered1 citation
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-08-09
2023-12-14Health inspectionComplaint-triggered5 citations
F-0550
D · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-02-16
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-02-16
F-0607
E · No harm foundFrom a complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2024-02-16
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-02-16
F-0610
E · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-16
2023-06-09Health inspection11 citations
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-08-18
F-0607
E · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2023-08-18
F-0610
E · No harm found
Respond appropriately to all alleged violations.
Corrected 2023-08-18
F-0657
E · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2023-08-18
F-0658
E · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-08-18
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-08-18
F-0727
E · No harm found
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected 2023-08-18
F-0740
D · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-08-18
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-08-18
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-08-18
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-08-18
2022-04-08Health inspection25 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2022-06-15
F-0600
D · No harm found
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2022-06-15
F-0604
D · No harm found
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2022-06-15
F-0607
D · No harm found
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected 2022-06-15
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2022-06-15
F-0610
D · No harm found
Respond appropriately to all alleged violations.
Corrected 2022-06-15
F-0641
D · No harm found
Ensure each resident receives an accurate assessment.
Corrected 2022-06-15
F-0644
D · No harm found
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2022-06-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-06-15
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2022-06-15
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2022-06-15
F-0677
D · No harm found
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-06-15
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2022-06-15
F-0686
D · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-06-15
F-0692
D · No harm found
Provide enough food/fluids to maintain a resident's health.
Corrected 2022-06-15
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2022-06-15
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2022-06-15
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2022-06-15
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2022-06-15
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-06-15
F-0770
E · No harm found
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2022-06-15
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-06-15
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2022-06-15
F-0888
E · No harm found
Ensure staff are vaccinated for COVID-19
Corrected 2022-06-15
F-0943
D · No harm found
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2022-06-15
2025-02-28Fire-safety inspection6 citations
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-03-10
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-03-28
K-0372
E · No harm found
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2025-03-21
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2025-03-21
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-04-29
K-0921
E · No harm found
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2025-04-23
2023-06-09Fire-safety inspection4 citations
K-0223
E · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2023-08-07
K-0321
F · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-08-07
K-0324
F · No harm found
Provide properly protected cooking facilities.
Corrected 2023-08-07
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-08-07
2022-04-08Fire-safety inspection6 citations
K-0300
D · No harm found
Meet other general requirements that are deficient.
Corrected 2022-05-18
K-0321
E · No harm found
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2022-05-18
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-05-18
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2022-05-18
K-0511
D · No harm found
Have properly installed electrical wiring and gas equipment.
Corrected 2022-05-18
K-0926
D · No harm found
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Corrected 2022-05-18
Federal penalties
2025-02-12Fine$10,358
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 035134.
Visitor reviews
What people say on Google.
3.5★★★★★36 ratings on Google
★★★★★Deborah Cunningham · 2026-06-10 · via Google“This is not your standard review … but if you are considering Rim Country Health and Rehabilitation in Payson, AZ – this is good to know ... My sister Sheila was at Rim Country Health and Rehabilitation in Payson, AZ for about 9 months before her recent passing in April of 2026. She had moved to Payson, AZ about 9 years prior. During her stay at Rim Country Health I visited her every day (as th…”
★★★★★Brenda B. · 2026-03-05 · via Google“⭐⭐⭐⭐⭐ Rim Country Health & Rehabilitation is a gem! From the moment I entered, I was struck by the caring and loving nature of the staff across all departments. The dietary team provides delicious and nutritious meals, the nursing staff offers compassionate care, and the activities coordinators ensure engaging experiences. The therapy department is exceptional in helping residents recover after in…”
★Diane Thomas · 2026-02-08 · via Google“The staff did not respond to my sister falling down several times. When they decided to call an ambulance and she was transferred to the hospital, it was too late. She suffered multiple fractures and 2 brain bleeds. She passed away 4 days after they decided she needed to go to the hospital. This is a horrible place.”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 74 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered