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Nursing homeFAID #3978

Ripley Crossing

1200 WHITLATCH WAY, MILAN, IN, 47031

(812) 654-2231

ripleycrossing.com

100 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections4/5 staffing3/5 quality measuresSource: CMS Care Compare

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Address

1200 Whitlatch Way

Milan, IN 47031

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Public record summary

What we can show you for free.

Bed capacity

100

CMS facility ID

155730

Care type

Nursing home

County

Ripley

Facility name

Ripley Crossing

Street address

1200 WHITLATCH WAY

City / state / ZIP

Milan, IN 47031

Phone

(812) 654-2231

Website

ripleycrossing.com

About this facility — Ripley Crossing

Ripley Crossing is a Medicare/Medicaid-certified skilled nursing facility in Milan, Indiana. It is licensed for 100 beds — close to the median for skilled nursing facilities in Indiana (92 beds).

It is one of 1 senior care facility in Milan and 507 skilled nursing facilities across Indiana. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Ripley Crossing 51 times across 12 inspections in the last three years, and CMS has imposed $14,265 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Major Hospital

Ownership type

Non profit - Other

Registered owners & officers

Claxton, Ryan

Officer · Operational control · Additional disclosable party — since 2025

Coffin, John

Director — since 2020

Dlr Investments, Inc.

Additional disclosable party — since 2020

Goodman, Allen

Operational control — since 2020

Goodweather, Llc

Additional disclosable party — since 2020

Johnson, Trina

Operational control · Additional disclosable party — since 2020

Ripley Crossing Health Services Inc

Operational control · Additional disclosable party — since 2020

Sandman, Jan

Director — since 2020

Regulatory standing

Federal court records

1 naming this facility · 10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

2004-05-05

CMS overall rating

2 of 5 stars

Health deficiencies

5 at the last standard inspection

Federal fines

$14,265 total

Last standard inspection

2025-12-16

Nurse staffing

4.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$310 per day (≈ $9,420/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

64% Medicaid · 5% Medicare · 30% private/other

Occupancy

80% (fiscal year 2023)

Vs. state median

17% below the IN median of $373/day — full state cost breakdown

Services & coverage

Licensed beds

100

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

CleanNo food-safety or dietary citations in the last three years of federal inspections.

2025-12-16Health inspectionComplaint-triggered5 citations

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-01-09

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-01-09

F-0689

G · Actual harmFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-01-08

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2026-01-08

F-0761

D · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-08

2025-03-10Health inspectionComplaint-triggered1 citation

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2025-03-31

8 earlier / fire-safety inspections (45 citations)

2024-10-22Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2024-11-08

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-11-08

F-0921

E · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-11-08

2024-09-23Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-10-13

F-0602

D · No harm foundFrom a complaint

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-08-27

2024-08-10Health inspectionComplaint-triggered2 citations

F-0689

J · Immediate jeopardyFrom a complaint

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-12

F-0908

D · No harm foundFrom a complaint

Keep all essential equipment working safely.

Corrected 2024-08-12

2024-06-05Health inspectionComplaint-triggered2 citations

F-0600

D · No harm foundFrom a complaint

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-06-20

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-06-20

2023-08-22Health inspection9 citations

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-09-15

F-0580

D · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-09-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-15

F-0684

D · No harm found

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-15

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-09-15

F-0755

D · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-09-15

F-0761

E · No harm found

Corrected 2023-09-15

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-09-15

2025-12-16Fire-safety inspection7 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2026-01-14

K-0222

F · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2026-02-27

K-0300

E · No harm found

Meet other general requirements that are deficient.

Corrected 2026-01-15

K-0374

E · No harm found

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2026-01-20

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-01-14

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2026-01-14

K-0921

F · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2026-04-20

2024-10-22Fire-safety inspection6 citations

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-11-20

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2024-11-20

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-20

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-11-20

K-0712

E · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-11-20

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-20

2023-08-22Fire-safety inspection14 citations

E-0041

F · No harm found

Implement emergency and standby power systems.

Corrected 2023-10-06

K-0161

F · No harm found

Use approved construction type or materials.

Corrected 2023-10-06

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-10-06

K-0222

E · No harm found

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-10-06

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-10-06

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-10-06

K-0324

D · No harm found

Provide properly protected cooking facilities.

Corrected 2023-10-06

K-0345

C · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-10-06

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-10-06

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-10-06

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-10-06

K-0914

D · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-10-06

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-10-06

K-0920

E · No harm found

Ensure proper usage of power strips and extension cords.

Corrected 2023-10-06

Federal penalties

2024-08-10Fine$14,265

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 155730.

Visitor reviews

What people say on Google.

4.025 ratings on Google

★★★★★Mark Roepke · 2015-06-04 · via Google
“After a long and trying month of talking to doctors, running tests, and spending days with my Mother in a hospital room. Then the Doctors told us, there really wasn't much more the hospital could do to get Mom back to herself again, and recommended a long term care facility. We checked around and talked to lots of folks. The same name kept coming up, Ripley Crossing at Milan Indiana, for a real p…”

★★★★★Sherry Callahan · 2018-04-17 · via Google
“I can not express the gratitude I have for you all at Ripley crossing!. My husband was in there almost 9 months. He recently passed. From the minute we walked in the door, till i walked out by myself, the staff was awesome! I owe a special thanks to the girls in wing 2: Kim, Ashley, Amber, Jenna, Melissa, Sherri, and liz...❤ I will be forever greatfull for everything and everyone that took care of…”

★★★★★Stephanie James · 2021-03-27 · via Google
“Couldn’t say enough about Farrah, Tiffany and the Excellent Nurses and Staff at Ripley. They have given my mom new life, and I have no worries with her there. Ripley Crossing is an answer to our prayers! Thank you to everyone there.”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 51 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

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Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered