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Nursing homeFAID #2983

Rivaya Care of Des Plaines

9300 BALLARD ROAD, DES PLAINES, IL, 60016
(847) 294-2300
231 licensed beds
★★★★★1/5CMS Five-Star overall2/5 health inspections1/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Rivaya Care of Des Plaines
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Bed capacity
231
CMS facility ID
145334
Care type
Nursing home
County
Cook
Facility name
Rivaya Care of Des Plaines
Street address
9300 BALLARD ROAD
City / state / ZIP
Des Plaines, IL 60016
Phone
(847) 294-2300

Rivaya Care of Des Plaines is a Medicare/Medicaid-certified skilled nursing facility in Des Plaines, Illinois. It is licensed for 231 beds — well above the median for skilled nursing facilities in Illinois (112 beds).

It is one of 14 senior care facilities in Des Plaines and 667 skilled nursing facilities across Illinois. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Rivaya Care of Des Plaines 63 times across 23 inspections in the last three years, including 2 food-safety citations, and CMS has imposed $289,496 in fines. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Ownership type
For profit - Limited Liability company

Registered owners & officers

Rivaya Healthcare Holdings Llc
Direct owner · Indirect owner — 100% stake — since 2025
Graber, Joshua
Indirect owner — 40% stake — since 2025
9300 Ballard Road Llc
Security-interest holder · Operational control · Additional disclosable party — since 2025
Ecapital Healthcare Corp
Security-interest holder · Operational control — since 2025
Extended Care Consulting Llc
Operational control · Additional disclosable party — since 2025
Gonzalez, Nelia
Operational control · Additional disclosable party — since 2025
Israel, Levi
Governing body · Operational control · Additional disclosable party — since 2025
Singh, Bhupinder
Operational control · Additional disclosable party — since 2025

Regulatory standing

Licensed / certified since
1977-01-01
CMS overall rating
1 of 5 stars
Health deficiencies
9 at the last standard inspection
Federal fines
$289,496 total
Last standard inspection
2025-12-18
Nurse staffing
3.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$438 per day (≈ $13,320/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
87% Medicaid · 13% Medicare · 0% private/other
Occupancy
40% (fiscal year 2023)
Vs. state median
28% above the IL median of $342/day — full state cost breakdown

Services & coverage

Licensed beds
231
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.
2026-04-17Health inspectionComplaint-triggered4 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-05-01
F-0725
D · No harm foundFrom a complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2026-05-01
F-0732
D · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2026-05-01
F-0760
D · No harm foundFrom a complaint
Ensure that residents are free from significant medication errors.
Corrected 2026-05-01
2026-03-05Health inspectionComplaint-triggered2 citations
F-0554
D · No harm foundFrom a complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-03-06
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-03-06
20 earlier / fire-safety inspections (57 citations)
2025-12-18Health inspection1 citation
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-12-19
2025-11-25Health inspectionComplaint-triggered1 citation
F-0921
D · No harm foundFrom a complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-12-04
2025-09-29Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-10-03
2025-06-22Health inspectionComplaint-triggered1 citation
F-0628
D · No harm foundFrom a complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected 2025-06-23
2025-06-04Health inspectionComplaint-triggered1 citation
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-06-12
2025-04-09Health inspectionComplaint-triggered1 citation
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-04-17
2025-01-23Health inspectionComplaint-triggered1 citation
F-0745
D · No harm foundFrom a complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected 2025-02-05
2024-12-13Health inspectionComplaint-triggered1 citation
F-0693
D · No harm foundFrom a complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-12-24
2024-11-15Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-11-21
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-11-21
2024-10-28Health inspectionComplaint-triggered1 citation
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-30
2024-09-26Health inspection5 citations
F-0609
D · No harm found
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-11
F-0686
E · No harm found
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-10-11
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-11
F-0697
G · Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2024-10-11
F-0773
D · No harm found
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected 2024-10-11
2024-08-01Health inspectionComplaint-triggered1 citation
F-0684
G · Actual harmFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-16
2024-05-02Health inspectionComplaint-triggered2 citations
F-0600
D · No harm foundFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-04
F-0803
D · No harm foundFood safetyFrom a complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-05-04
2024-02-23Health inspectionComplaint-triggered2 citations
F-0600
J · Immediate jeopardyFrom a complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-05-04
F-0610
J · Immediate jeopardyFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2024-02-29
2024-02-02Health inspectionComplaint-triggered1 citation
F-0677
D · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-02-03
2023-11-09Health inspectionComplaint-triggered8 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-11-13
F-0573
D · No harm foundFrom a complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected 2023-11-13
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2023-11-13
F-0689
G · Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-13
F-0740
E · No harm found
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected 2023-11-13
F-0741
E · No harm found
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected 2023-11-13
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-11-13
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-11-13
2023-10-18Health inspectionComplaint-triggered12 citations
F-0563
D · No harm foundFrom a complaint
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Corrected 2023-11-13
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2023-11-13
F-0602
D · No harm foundFrom a complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2023-11-13
F-0609
D · No harm foundFrom a complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-11-13
F-0610
D · No harm foundFrom a complaint
Respond appropriately to all alleged violations.
Corrected 2023-11-13
F-0659
D · No harm foundFrom a complaint
Provide care by qualified persons according to each resident's written plan of care.
Corrected 2023-11-13
F-0678
J · Immediate jeopardyFrom a complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2023-11-13
F-0684
J · Immediate jeopardyFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-02-03
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-11-13
F-0695
D · No harm foundFrom a complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-11-13
F-0777
G · Actual harmFrom a complaint
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Corrected 2024-02-03
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-11-13
2024-09-26Fire-safety inspection1 citation
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-10-11
2023-11-09Fire-safety inspection6 citations
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2023-11-11
E-0022
F · No harm found
Establish policies and procedures for sheltering.
Corrected 2023-11-11
E-0024
F · No harm found
Establish policies and procedures for volunteers.
Corrected 2023-11-11
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2023-11-11
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2023-11-11
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2023-11-11
2022-08-11Fire-safety inspection8 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2022-09-14
E-0015
F · No harm found
Address subsistence needs for staff and patients.
Corrected 2022-09-14
E-0018
F · No harm found
Establish procedures for tracking staff and patients during an emergency.
Corrected 2022-09-14
E-0022
F · No harm found
Establish policies and procedures for sheltering.
Corrected 2022-09-14
E-0023
F · No harm found
Establish policies and procedures for medical documentation.
Corrected 2022-09-14
E-0024
F · No harm found
Establish policies and procedures for volunteers.
Corrected 2022-09-14
E-0037
F · No harm found
Establish staff and initial training requirements.
Corrected 2022-09-15
E-0041
F · No harm found
Implement emergency and standby power systems.
Corrected 2022-09-15

Federal penalties

2025-09-29Fine$14,505
2024-09-26Fine$52,466
2024-08-01Fine$23,647
2024-02-23Fine$76,780
2024-02-06Fine$4,558
2023-10-18Fine$117,540
2024-09-26Medicare payment denial — 6 days
2024-02-23Medicare payment denial — 45 days
2023-10-18Medicare payment denial — 81 days
Total fines$289,496
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 145334.
What people say on Google.
3.4152 ratings on Google
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 63 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered