Home›Browse›Michigan›Grand Haven›Riverside Nursing Centre

Nursing homeFAID #6283

Riverside Nursing Centre

415 FRIANT STREET, GRAND HAVEN, MI, 49417

(616) 842-4120

34 licensed beds

CMS rates Riverside Nursing Centre 1 out of 5 overall. Federal inspectors issued 85 citations across 10 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★1/5CMS Five-Star overall1/5 health inspections3/5 staffing2/5 quality measuresSource: CMS Care Compare

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Address

415 Friant Street

Grand Haven, MI 49417

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

235535

Care type

Nursing home

County

Ottawa

Facility name

Riverside Nursing Centre

Street address

415 FRIANT STREET

City / state / ZIP

Grand Haven, MI 49417

Phone

(616) 842-4120

About this facility — Riverside Nursing Centre

Riverside Nursing Centre is a Medicare/Medicaid-certified skilled nursing facility in Grand Haven, Michigan. It is licensed for 34 beds — well below the median for skilled nursing facilities in Michigan (100 beds).

It is one of 10 senior care facilities in Grand Haven and 423 skilled nursing facilities across Michigan. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Atrium Centers, a group of 26 facilities on this site.

Federal inspectors have cited Riverside Nursing Centre 85 times across 10 inspections in the last three years, including 5 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Atrium Centers

Ownership type

For profit - Corporation

Registered owners & officers

Atrium Centers, Llc

Direct owner — 100% stake — since 2007

Albright Ross, Susan

Operational control — since 2018

Atrium Centers Management Llc

Operational control — since 2007

Bailey, Essel

Director — since 2007

Finney, Donald

Director — since 2012

Lockhart, Dennis

Operational control — since 2018

Mcdermott, Thomas

Officer — since 2019

Mcgahan, Lisa

Operational control — since 2019

Orion Operating Services Llc

Operational control — since 2007

Regulatory standing

Federal court records

10 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1993-08-01

CMS overall rating

1 of 5 stars

Health deficiencies

19 at the last standard inspection

Federal fines

None on record

Last standard inspection

2026-02-12

Nurse staffing

3.6 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$364 per day (≈ $11,070/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

66% Medicaid · 5% Medicare · 29% private/other

Occupancy

78% (fiscal year 2023)

Vs. state median

22% below the MI median of $466/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 5 food-safety citations on its three-year record — flagged below among the inspections.

2026-04-20Health inspectionComplaint-triggered2 citations

F-0550

D · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-05-11

F-0880

D · No harm foundFrom a complaint

Provide and implement an infection prevention and control program.

Corrected 2026-05-11

2026-02-12Health inspectionComplaint-triggered17 citations

F-0550

E · No harm foundFrom a complaint

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2026-03-18

F-0554

D · No harm found

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2026-03-18

F-0578

E · No harm found

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2026-03-18

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2026-03-18

F-0628

D · No harm found

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-03-18

F-0645

D · No harm found

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2026-03-18

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-03-19

F-0677

E · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2026-03-18

F-0686

D · No harm found

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2026-03-18

F-0697

E · No harm foundFrom a complaint

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2026-03-18

F-0756

E · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-03-18

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2026-03-18

F-0761

E · No harm found

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-05-04

F-0813

E · No harm foundFood safety

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Corrected 2026-05-04

F-0842

D · No harm found

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-03-18

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2026-05-04

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-05-04

6 earlier / fire-safety inspections (66 citations)

2025-07-11Health inspectionComplaint-triggered12 citations

F-0553

F · No harm foundFrom a complaint

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-08-08

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-08-08

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-08-08

F-0685

D · No harm foundFrom a complaint

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-08-08

F-0686

G · Actual harmFrom a complaint

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-08-08

F-0710

E · No harm foundFrom a complaint

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2025-08-08

F-0835

F · No harm foundFrom a complaint

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2025-08-08

F-0841

F · No harm foundFrom a complaint

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

Corrected 2025-08-08

F-0842

E · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-08-08

F-0867

F · No harm foundFrom a complaint

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-08-08

F-0940

D · No harm foundFrom a complaint

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

Corrected 2025-08-08

F-0947

D · No harm foundFrom a complaint

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2025-08-08

2024-12-04Health inspection14 citations

F-0558

D · No harm found

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-01-15

F-0580

E · No harm found

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-19

F-0584

E · No harm found

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-01-15

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-01-15

F-0656

D · No harm found

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-15

F-0658

E · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-02-19

F-0687

D · No harm found

Provide appropriate foot care.

Corrected 2025-01-15

F-0689

D · No harm found

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-15

F-0692

D · No harm found

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-01-15

F-0761

D · No harm found

Corrected 2025-01-15

F-0804

E · No harm foundFood safety

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-01-15

F-0809

E · No harm foundFood safety

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2025-01-15

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-15

F-0921

F · No harm found

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-01-15

2024-01-10Health inspectionComplaint-triggered8 citations

F-0582

D · No harm found

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-02-16

F-0626

D · No harm foundFrom a complaint

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-02-16

F-0698

D · No harm found

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-02-16

F-0756

D · No harm found

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-02-16

F-0761

F · No harm found

Corrected 2024-02-16

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-02-16

F-0849

D · No harm found

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-02-16

F-0868

D · No harm found

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2024-02-16

2026-02-12Fire-safety inspection17 citations

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2026-04-15

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2026-04-15

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2026-04-15

K-0291

F · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2026-04-15

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-04-15

K-0324

E · No harm found

Provide properly protected cooking facilities.

Corrected 2026-04-15

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-08-10

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2026-04-15

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2026-04-15

K-0372

E · No harm found

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-04-15

K-0521

F · No harm found

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2026-04-15

K-0711

D · No harm found

Provide a written emergency evacuation plan.

Corrected 2026-04-15

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2026-04-15

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-04-15

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2026-04-15

K-0918

F · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-04-15

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2026-04-15

2024-12-04Fire-safety inspection6 citations

K-0211

E · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-01-15

K-0324

F · No harm found

Provide properly protected cooking facilities.

Corrected 2025-01-15

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-01-15

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-01-15

K-0753

E · No harm found

Have restrictions on the use of highly flammable decorations.

Corrected 2025-01-15

K-0914

F · No harm found

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-01-15

2024-01-10Fire-safety inspection9 citations

E-0013

F · No harm found

Develop Emergency Preparedness policies and procedures.

Corrected 2024-02-16

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-02-16

K-0211

F · No harm found

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-02-16

K-0321

E · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-02-16

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-02-16

K-0351

F · No harm found

Install an approved automatic sprinkler system.

Corrected 2024-02-16

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-02-16

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-02-16

K-0761

F · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-02-16

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 235535.

Quality of care & staffing

How it compares in Michigan.

Inspection citations, 3 years

More than 90% of nursing homes in the state

State median: 43

Federal fines, 3 years

No federal fines on record

State median: $0

Nurse staffing, hours per resident per day

3.6

Higher than 27% of nursing homes in the state

State median: 3.9

Nursing staff turnover, annual

73%

Higher than 98% of nursing homes in the state

State median: 44%

Resident outcomes

On 17 federal quality measures, this facility does better than the Michigan average on 4 and worse on 9. Differences within 10% of the average are shown as near average.

Long-stay residents	This facility	State	US	Compared with state
Need for help with daily activities has increased	17.3%	10.7%	13.5%	Worse than state
Lose too much weight	11.3%	5.5%	5.1%	Worse than state
With a catheter inserted and left in their bladder	0.0%	0.7%	0.7%	Better than state
With a urinary tract infection	2.8%	1.5%	1.5%	Worse than state
Have depressive symptoms	1.0%	4.5%	13.5%	Better than state
Were physically restrained	1.9%	0.1%	0.1%	Worse than state
Experiencing one or more falls with major injury	4.7%	3.0%	3.2%	Worse than state
Assessed and appropriately given the pneumococcal vaccine	91.6%	95.4%	93.7%	Near state average
Ability to walk independently worsened	12.1%	11.1%	12.7%	Near state average
Received an antianxiety or hypnotic medication	14.6%	19.4%	19.5%	Better than state
Assessed and appropriately given the seasonal influenza vaccine	90.6%	95.5%	95.3%	Near state average
With pressure ulcers	7.2%	5.0%	4.5%	Worse than state
With new or worsened bowel or bladder incontinence	9.3%	19.4%	18.3%	Better than state
Received an antipsychotic medication	15.2%	14.7%	15.4%	Near state average

Short-stay residents	This facility	State	US	Compared with state
Assessed and appropriately given the pneumococcal vaccine	69.2%	83.4%	82.3%	Worse than state
Newly received an antipsychotic medication	1.6%	1.1%	1.5%	Worse than state
Were assessed and appropriately given the seasonal influenza vaccine	44.7%	81.5%	80.1%	Worse than state

Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

F-0761 3 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
K-0345 3 inspections. Have approved installation, maintenance and testing program for fire alarm systems.
K-0363 3 inspections. Install corridor and hallway doors that block smoke.
F-0550 2 inspections. Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F-0880 2 inspections. Provide and implement an infection prevention and control program.
E-0013 2 inspections. Develop Emergency Preparedness policies and procedures.

What its owners also hold

Atrium Centers, Llc has an ownership stake on file at 17 nursing homes, averaging 2.9 of 5 on CMS's overall rating.

Source: CMS ownership filings. Shows organizations with an ownership stake; people are left out.

Verify & compare

Where to check, and what's nearby.

Who to contact in Michigan

Licensing: Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Survey and Certification
File a complaint: 800-882-6006 · Online
Long-Term Care Ombudsman: 866-485-9393. A free advocate for residents and families.
Adult Protective Services: 855-444-3911. Some states send facility cases to licensing instead. In an emergency, call 911.
Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

Trinity Health Grand Haven Hospital, about 1.5 miles. CMS rating 4 of 5.
Trinity Health Muskegon Hospital, about 10 miles. CMS rating 3 of 5.
Corewell Health Zeeland Hospital, about 20 miles. CMS rating 5 of 5.

Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

Lakeshore Assisted Living Homes, Grand Haven, about 0.6 miles.
Lakeshore Assisted Living Homes, Grand Haven, about 0.8 miles.
Grand Pines Assisted Living Center, Grand Haven, about 1.1 miles.
Medilodge At the Shore, Grand Haven, about 1.1 miles. CMS rating 2 of 5.
Robbinswood Assisted Living Community, Grand Haven, about 1.2 miles.

Inside your report

What unlocks when you order.

Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 85 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only

Active civil suits

Federal dockets

CDC infection data

Unlock the full file

Citations, owner history, lawsuits — decoded into one PDF.

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-11-06

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered