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Nursing homeFAID #7784

Rochester Manor

40 WHITEHALL ROAD, ROCHESTER, NH, 03867

(603) 332-7711

www.genesishcc.com/rochester

108 licensed beds

★★★★★2/5CMS Five-Star overall2/5 health inspections2/5 staffing2/5 quality measuresSource: CMS Care Compare

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Photo via Google · Rochester Manor

Address

40 Whitehall Road

Rochester, NH 03867

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Public record summary

What we can show you for free.

Bed capacity

108

CMS facility ID

305024

Care type

Nursing home

County

Strafford

Facility name

Rochester Manor

Street address

40 WHITEHALL ROAD

City / state / ZIP

Rochester, NH 03867

Phone

(603) 332-7711

Website

www.genesishcc.com/rochester

About this facility — Rochester Manor

Rochester Manor is a Medicare/Medicaid-certified skilled nursing facility in Rochester, New Hampshire. It is licensed for 108 beds — close to the median for skilled nursing facilities in New Hampshire (94 beds).

It is one of 7 senior care facilities in Rochester and 73 skilled nursing facilities across New Hampshire. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Rochester Manor 22 times across 8 inspections in the last three years, including 2 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Parent company

Genesis Healthcare

Ownership type

For profit - Limited Liability company

Registered owners & officers

Summit Care Llc

Direct owner — 100% stake — since 2015

Berg, Michael

Officer — since 2015

Bogdan, Gregory

Owner of a disclosable party — since 2025

Bridgeford, Laura

Officer — since 2024

Fc-gen Operations Investment Llc

Indirect owner — since 2015

Gen Operations I Llc

Indirect owner — since 2015

Gen Operations Ii Llc

Indirect owner — since 2015

Genesis Healthcare Inc

Indirect owner — since 2015

Genesis Healthcare Llc

Indirect owner — since 2015

Kirschner, Jonathan

Owner of a disclosable party — since 2025

Mccracken, Kathleen

Operational control · Additional disclosable party — since 2024

Mendelson, Avi

Officer — since 2024

Murray, Lauren

Owner of a disclosable party — since 2025

Rizkalla Hanna, Magued

Operational control · Additional disclosable party — since 2018

Skilled Healthcare Llc

Indirect owner — since 2015

Summit Care Parent Llc

Indirect owner — since 2015

Sun Healthcare Group Inc

Indirect owner — since 2015

Whitman, Arnold

Indirect owner — since 2015

Regulatory standing

Federal court records

20 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)

Licensed / certified since

1972-08-19

CMS overall rating

2 of 5 stars

Health deficiencies

10 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-06

Nurse staffing

3.2 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$458 per day (≈ $13,920/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

65% Medicaid · 7% Medicare · 28% private/other

Occupancy

82% (fiscal year 2023)

Vs. state median

2% above the NH median of $451/day — full state cost breakdown

Services & coverage

Licensed beds

108

Medicare

Accepted

Medicaid

Accepted

Wheelchair accessible

entrance and parking

Visiting hours

Daily Open 24 hours

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 2 food-safety citations on its three-year record — flagged below among the inspections.

2026-01-14Health inspectionComplaint-triggered4 citations

F-0609

D · No harm foundFrom a complaint

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2026-03-11

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2026-03-11

F-0628

D · No harm foundFrom a complaint

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2026-03-11

F-0842

D · No harm foundFrom a complaint

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-03-11

2025-06-06Health inspectionComplaint-triggered6 citations

F-0585

D · No harm found

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-07-25

F-0610

D · No harm foundFrom a complaint

Respond appropriately to all alleged violations.

Corrected 2025-07-25

F-0657

D · No harm found

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-07-25

F-0658

D · No harm found

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-07-25

F-0699

D · No harm found

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-07-25

F-0880

D · No harm found

Provide and implement an infection prevention and control program.

Corrected 2025-07-25

4 earlier / fire-safety inspections (12 citations)

2024-04-03Health inspection1 citation

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-06

2023-03-24Health inspection4 citations

F-0583

D · No harm found

Keep residents' personal and medical records private and confidential.

Corrected 2023-05-01

F-0689

G · Actual harm

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-24

F-0812

D · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-01

F-0881

D · No harm found

Implement a program that monitors antibiotic use.

Corrected 2023-05-01

2025-06-06Fire-safety inspection4 citations

E-0039

E · No harm found

Conduct testing and exercise requirements.

Corrected 2025-07-25

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-07-25

K-0712

C · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2025-07-25

K-0918

B · No harm found

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-25

2024-04-03Fire-safety inspection3 citations

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-05-17

K-0321

D · No harm found

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-05-17

K-0761

D · No harm found

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-05-17

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 305024.

Visitor reviews

What people say on Google.

4.277 ratings on Google

★★★★★Sruart Pike · 2026-07-13 · via Google
“I recitly spent some time At Rochester Manor for rehab. An thanks to their great care an physical therapy and Ot . Ami had a recheck with ny Dr on July 6th an was cleared to get out of my sling an use my armv100% after a shoulder replacement WOOT WOOT thank you Rochester Manor”

★★★★Belinda Latulippe · 2026-07-21 · via Google
“I have found that their nursing staff is very very good as well as the LNAs. You're kind and compassionate. And they do their best even under a full house to apologize for not getting to you sooner. One person on one whole side is just not enough. So I'm very patient with them. The business staff have been outstanding to help me weed through all the paperwork for insurance and such. The only downf…”

★★Megan Zopf · 2026-06-11 · via Google
“I want to first say that there are a couple decent people that work at this place that try to do the best job they can. My mother has been a resident there for a couple years. She has profound deafness in both her ears. Her medical insurance paid $2000 of the $4600 cost for hearing aids. I financed the remaining amount. I’m on limited SS income myself so this is a financial burden for the next yea…”

Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

Locked

The 22 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Google Business Profile

Photos, reviews & hours

Displayed with attribution · refreshed on re-run

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered