Nursing homeFAID #13777
San Juan Hills Healthcare Center
31741 RANCHO VIEJO ROAD, SAN JUAN CAPISTRANO, CA, 92675
(949) 248-8855
45 licensed beds
★★★★★4/5CMS Five-Star overall3/5 health inspections4/5 staffing5/5 quality measuresSource: CMS Care Compare
Public record summary
What we can show you for free.
Bed capacity
45
State license
306005949
CMS facility ID
555763
Care type
Nursing home
Facility name
San Juan Hills Healthcare Center
Street address
31741 RANCHO VIEJO ROAD
City / state / ZIP
San Juan Capistrano, CA 92675
Phone
(949) 248-8855
State license #
306005949
About this facility — San Juan Hills Healthcare Center
San Juan Hills Healthcare Center is a Medicare/Medicaid-certified skilled nursing facility in San Juan Capistrano, California. It is licensed for 45 beds — well below the median for skilled nursing facilities in California (98 beds).
It is one of 7 senior care facilities in San Juan Capistrano and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited San Juan Hills Healthcare Center 81 times across 13 inspections in the last three years, including 12 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Aspen Skilled Healthcare
Ownership type
For profit - Limited Liability company
Registered owners & officers
Aspen Healthcare Services Llc
Additional disclosable party — since 2023
Aspen Skilled Healthcare Inc
Indirect owner — since 2021
Asrv Llc
Direct owner · Operational control · Additional disclosable party — since 2021
Bradshaw, Jeffrey
Indirect owner · Governing body · Owner of a disclosable party · Additional disclosable party — since 2021
Bradshaw, Peter
Indirect owner — since 2023
Brady, Vern
Indirect owner · Additional disclosable party — since 2021
Case, Ryan
Indirect owner · Additional disclosable party — since 2021
Caslmon, Timothy
Governing body · Operational control · Additional disclosable party — since 2023
East West Bank
Additional disclosable party — since 2020
Elsner, Eric
Indirect owner — since 2021
Guu, Huan
Additional disclosable party — since 2009
Jurado, Frank
Additional disclosable party — since 2023
Kirkwood, Jared
Indirect owner — since 2021
Nordfelt, Spencer
Operational control · Additional disclosable party — since 2022
Orgill, Craig
Indirect owner — since 2021
Parti, Rajesh
Indirect owner — since 2021
Parti, Shruty
Indirect owner — since 2021
Paxman, Marcus
Indirect owner · Additional disclosable party — since 2022
Sacc Llc
Indirect owner — since 2021
Sta Ana, Lanie
Operational control · Additional disclosable party — since 2022
Thompson, Stephen
Governing body · Operational control · Additional disclosable party — since 2023
Regulatory standing
Federal court records
1 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2000-08-31
CMS overall rating
4 of 5 stars
Health deficiencies
19 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-01-22
Nurse staffing
5.1 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$700 per day (≈ $21,280/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 76% Medicare · 24% private/other
Occupancy
73% (fiscal year 2023)
Vs. state median
36% above the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
45
Licensed as
RCFE
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 12 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-26Health inspectionComplaint-triggered3 citations
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-06-11
F-0732
B · No harm foundFrom a complaint
Post nurse staffing information every day.
Corrected 2026-06-11
F-0761
D · No harm foundFrom a complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-11
2026-04-20Health inspectionComplaint-triggered1 citation
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-05-05
10 earlier / fire-safety inspections (77 citations)
2026-01-22Health inspection14 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2026-03-03
F-0558
B · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2026-03-03
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2026-03-03
F-0657
D · No harm found
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2026-03-03
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2026-03-03
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-03-03
F-0698
D · No harm found
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-03-03
F-0700
D · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2026-03-03
F-0804
D · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2026-03-03
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-03-03
F-0814
B · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2026-03-03
F-0838
D · No harm found
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-03-03
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-03-03
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2026-03-03
2025-10-15Health inspectionComplaint-triggered1 citation
F-0580
D · No harm foundFrom a complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected 2025-11-12
2025-07-15Health inspectionComplaint-triggered3 citations
F-0656
B · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-08-02
F-0657
B · No harm foundFrom a complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2025-08-02
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-08-02
2025-05-23Health inspectionComplaint-triggered1 citation
F-0842
B · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-06-19
2024-11-15Health inspectionComplaint-triggered23 citations
F-0550
B · No harm foundFrom a complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-12-13
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2024-12-13
F-0565
D · No harm found
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-12-13
F-0574
B · No harm foundFrom a complaint
The resident has the right to receive notices in a format and a language he or she understands.
Corrected 2024-12-13
F-0645
D · No harm found
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-12-13
F-0684
B · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-12-13
F-0689
D · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-12-13
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-12-13
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-12-13
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-12-13
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-12-13
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2024-12-13
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-12-13
F-0801
D · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-12-13
F-0803
D · No harm foundFood safety
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-12-13
F-0804
D · No harm foundFood safetyFrom a complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2024-12-13
F-0808
D · No harm foundFood safety
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected 2024-12-13
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-13
F-0842
B · No harm found
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-12-13
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-12-13
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2024-12-13
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2024-12-13
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2024-12-13
2023-12-12Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-02
2023-11-17Health inspection17 citations
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2023-12-15
F-0625
D · No harm found
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2023-12-15
F-0656
D · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-12-15
F-0679
D · No harm found
Provide activities to meet all resident's needs.
Corrected 2023-12-15
F-0684
D · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-12-15
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-12-15
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-12-15
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-12-15
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-12-15
F-0801
D · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2023-12-15
F-0802
D · No harm foundFood safety
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2023-12-15
F-0812
F · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-12-15
F-0813
D · No harm foundFood safety
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected 2023-12-15
F-0880
B · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-12-15
F-0881
D · No harm found
Implement a program that monitors antibiotic use.
Corrected 2023-12-15
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2023-12-17
F-0909
D · No harm found
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected 2023-12-15
2026-01-22Fire-safety inspection2 citations
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2026-02-08
K-0923
D · No harm found
Have proper medical gas storage and administration areas.
Corrected 2026-02-08
2024-11-15Fire-safety inspection9 citations
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2024-12-14
K-0345
F · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-12-14
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-14
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-12-14
K-0761
C · No harm found
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-12-14
K-0918
C · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-12-14
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2024-12-14
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-12-14
K-0928
D · No harm found
Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled.
Corrected 2024-12-14
2023-11-17Fire-safety inspection6 citations
E-0026
C · No harm found
Establish roles under a Waiver declared by secretary.
Corrected 2023-12-07
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-07
K-0347
D · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-12-07
K-0353
D · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-07
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-12-07
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-12-07
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555763.
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 81 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered