Nursing homeFAID #1002
Santa Cruz Post Acute
★★★★★2/5CMS Five-Star overall1/5 health inspections3/5 staffing5/5 quality measuresSource: CMS Care Compare
Photo via Google · Santa Cruz Post Acute
Public record summary
What we can show you for free.
Bed capacity
149
CMS facility ID
056065
Care type
Nursing home
County
Santa Cruz
Facility name
Santa Cruz Post Acute
Street address
1115 CAPITOLA ROAD
City / state / ZIP
Santa Cruz, CA 95062
Phone
(831) 475-4055
Website
About this facility — Santa Cruz Post Acute
Santa Cruz Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Santa Cruz, California. It is licensed for 149 beds — well above the median for skilled nursing facilities in California (98 beds).
It is one of 17 senior care facilities in Santa Cruz and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.
Federal inspectors have cited Santa Cruz Post Acute 111 times across 28 inspections in the last three years, including 7 food-safety citations, and CMS has imposed $161,912 in fines. Every citation is listed, dated, and graded in the inspection record below.
This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.
Facility background
What the public record shows.
Ownership & operator
Parent company
Pacs Group
Ownership type
For profit - Limited Liability company
Registered owners & officers
Apt, Frederick
Officer — since 2024
Bayaca, Francis
Managing employee — since 2012
Hancock, Mark
Officer · Operational control — since 2017
Jergensen, Joshua
Officer — since 2024
Mitchell, John
Officer — since 2024
Murray, Jason
Officer · Operational control — since 2017
Warr, Brandon
Managing employee · Operational control — since 2023
Regulatory standing
Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
1972-08-01
CMS overall rating
2 of 5 stars
Health deficiencies
28 at the last standard inspection
Federal fines
$161,912 total
Last standard inspection
2025-03-03
Nurse staffing
3.9 hours per resident per day
Cost & payer profile (FY2023 cost report)
Average billed charges
$717 per day (≈ $21,800/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
4% Medicaid · 29% Medicare · 68% private/other
Occupancy
86% (fiscal year 2023)
Vs. state median
39% above the CA median of $514/day — full state cost breakdown
Services & coverage
Licensed beds
149
Medicare
Accepted
Medicaid
Accepted
Wheelchair accessible
entrance and parking
Visiting hours
Daily 8:30 AM – 5:00 PM
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report; hours/accessibility via Google · last verified 2026-08-31. Facilities can submit a correction.
Inspection record
Every citation, dated and graded.
Kitchen & food safety
Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.
2026-05-11Health inspectionComplaint-triggered1 citation
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-05-21
2026-03-11Health inspectionComplaint-triggered1 citation
F-0806
D · No harm foundFood safetyFrom a complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected 2026-03-19
26 earlier / fire-safety inspections (109 citations)
2026-02-26Health inspectionComplaint-triggered3 citations
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-03-11
F-0686
E · No harm foundFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-03-11
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2026-03-13
2025-11-26Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2025-12-01
2025-11-14Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-24
2025-11-06Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2025-11-25
2025-07-08Health inspectionComplaint-triggered1 citation
F-0552
D · No harm foundFrom a complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-07-18
2025-03-03Health inspection20 citations
F-0550
D · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2025-03-24
F-0554
D · No harm found
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected 2025-03-24
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-03-24
F-0636
D · No harm found
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected 2025-03-24
F-0656
E · No harm found
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-03-24
F-0684
E · No harm found
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-03-24
F-0690
E · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2025-03-24
F-0700
E · No harm found
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2025-03-24
F-0725
E · No harm found
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected 2025-03-24
F-0726
E · No harm found
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2025-03-24
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2025-03-24
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2025-03-24
F-0757
E · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2025-03-24
F-0758
E · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2025-03-24
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2025-03-24
F-0761
E · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-03-24
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2025-03-24
F-0812
E · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2025-03-24
F-0836
D · No harm found
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2025-03-24
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2025-03-24
2024-12-26Health inspectionComplaint-triggered2 citations
F-0622
D · No harm foundFrom a complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected 2025-01-12
F-0684
E · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-01-10
2024-12-09Health inspectionComplaint-triggered1 citation
F-0677
E · No harm foundFrom a complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-12-27
2024-10-23Health inspectionComplaint-triggered2 citations
F-0689
D · No harm foundFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-09
F-0728
E · No harm foundFrom a complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected 2024-11-09
2024-08-06Health inspectionComplaint-triggered2 citations
F-0690
D · No harm foundFrom a complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2024-08-11
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2024-08-11
2024-08-02Health inspectionComplaint-triggered2 citations
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-08-11
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2024-08-11
2024-07-31Health inspectionComplaint-triggered3 citations
F-0561
D · No harm foundFrom a complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected 2024-08-11
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-08-11
F-0700
D · No harm foundFrom a complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected 2024-08-11
2024-07-05Health inspectionComplaint-triggered1 citation
F-0559
E · No harm foundFrom a complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected 2024-07-19
2024-06-25Health inspectionComplaint-triggered1 citation
F-0689
G · Actual harmFrom a complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-07-08
2024-06-19Health inspectionComplaint-triggered1 citation
F-0726
F · No harm foundFrom a complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2024-07-08
2024-06-18Health inspectionComplaint-triggered2 citations
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-07-08
F-0686
G · Actual harmFrom a complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-07-08
2024-03-07Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-03-21
2024-01-12Health inspectionComplaint-triggered3 citations
F-0624
D · No harm foundFrom a complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected 2024-02-08
F-0656
D · No harm foundFrom a complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2024-02-08
F-0658
E · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2024-02-08
2023-11-30Health inspectionComplaint-triggered6 citations
F-0623
E · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-12-28
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-12-28
F-0684
D · No harm foundFrom a complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-12-28
F-0692
D · No harm foundFrom a complaint
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-12-28
F-0711
D · No harm foundFrom a complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected 2023-12-28
F-0842
D · No harm foundFrom a complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2023-12-28
2023-10-13Health inspectionComplaint-triggered1 citation
F-0658
D · No harm foundFrom a complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-10-28
2023-05-12Health inspection17 citations
F-0550
E · No harm found
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2023-06-07
F-0558
D · No harm found
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-06-07
F-0642
D · No harm found
Ensure a qualified health professional conducts resident assessments.
Corrected 2023-06-07
F-0658
D · No harm found
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2023-06-08
F-0685
D · No harm found
Assist a resident in gaining access to vision and hearing services.
Corrected 2023-06-09
F-0687
D · No harm found
Provide appropriate foot care.
Corrected 2023-06-08
F-0690
D · No harm found
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2023-06-08
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2023-06-08
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2023-06-08
F-0756
E · No harm found
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected 2023-06-12
F-0757
D · No harm found
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected 2023-06-07
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-06-12
F-0759
E · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2023-06-07
F-0804
E · No harm foundFood safety
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected 2023-06-09
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-06-08
F-0814
E · No harm foundFood safety
Dispose of garbage and refuse properly.
Corrected 2023-06-08
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2023-06-07
2020-01-24Health inspection9 citations
F-0694
D · No harm found
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected 2020-02-20
F-0695
D · No harm found
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2020-02-20
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2020-02-20
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2020-02-20
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2020-02-20
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2020-02-20
F-0812
D · No harm foundFood safety
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2020-02-20
F-0880
D · No harm found
Provide and implement an infection prevention and control program.
Corrected 2020-02-20
F-0919
D · No harm found
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected 2020-02-20
2025-05-05Fire-safety inspectionComplaint-triggered1 citation
K-0500
D · No harm foundFrom a complaint
Meet other general requirements that are deficient.
Corrected 2025-05-13
2025-03-03Fire-safety inspection6 citations
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2025-03-28
K-0355
D · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2025-03-28
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2025-03-28
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-03-28
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2025-03-28
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2025-03-28
2023-05-12Fire-safety inspection11 citations
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2023-07-05
K-0324
E · No harm found
Provide properly protected cooking facilities.
Corrected 2023-07-05
K-0341
D · No harm found
Install a fire alarm system that can be heard throughout the facility.
Corrected 2023-07-05
K-0345
E · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-07-05
K-0347
E · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-07-05
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-07-05
K-0354
D · No harm found
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2023-07-05
K-0355
E · No harm found
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2023-07-05
K-0363
E · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2023-07-05
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-07-05
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2023-07-05
2020-01-24Fire-safety inspection10 citations
E-0039
D · No harm found
Conduct testing and exercise requirements.
Corrected 2020-03-03
K-0161
D · No harm found
Use approved construction type or materials.
Corrected 2020-03-03
K-0291
D · No harm found
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2020-03-03
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2020-03-03
K-0347
E · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2020-03-03
K-0353
E · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2020-03-03
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2020-03-03
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2020-03-03
K-0918
E · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2020-03-03
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2020-03-03
Federal penalties
2025-11-06Fine$84,363
2025-03-03Fine$26,719
2024-03-07Fine$50,830
Total fines$161,912
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 056065.
Visitor reviews
What people say on Google.
4.1★★★★★71 ratings on Google
★★★★★C Dub · 2026-05-16 · via Google“I am writing to express my sincere gratitude for the exceptional care my mother has received at Santa Cruz Post Acute since her transition from the hospital in February. Jessica has been absolutely amazing from day one. Navigating skilled nursing was a new and challenging process for our family following my mother's stroke, especially while coordinating care from out of state. Jessica and her tea…”
★★★★★Erwin M · 2026-06-24 · via Google“I’m writing this review because Santa Cruz Post Acute has been good for my father. He is rehabbing post stroke and is progressing with his therapists. The staff has been very helpful in making sure they are attentive. I’m happy that Santa Cruz Post Acute is trying to do a good job. Not all nursing facilities are bad.”
★★★★★Fiona McDonough · 2026-04-03 · via Google“I found the staff at Santa Cruz Post Acute very caring. The CNA truly cared about her patients and made them comfortable and happier. The therapists were excellent, dedicated and brought joy and encouragement to their work with patients and help them immensely. Care conferences with the case managers and team were regular and helpful in optimizing care. I also found the administrators responsive a…”
Ratings and reviews are from Google and reflect visitor opinions, not our verification. See all reviews on Google
Inside your report
What unlocks when you order.
Ownership & corporate history
Primary tierPrior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more
Inspection citations — last 5 years
LockedThe 111 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.
Civil & criminal lawsuits
Advanced tier onlyActive civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Original records
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-08-31
Source
Google Business Profile
Photos, reviews & hours
Displayed with attribution · refreshed on re-run
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered