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Nursing homeFAID #13883

Serenethos Care Center

22822 MYRTLE STREET, HAYWARD, CA, 94541

(510) 537-4844

36 licensed beds

★★★★★5/5CMS Five-Star overall5/5 health inspections3/5 staffing4/5 quality measuresSource: CMS Care Compare

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Address

22822 Myrtle Street

Hayward, CA 94541

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Public record summary

What we can show you for free.

Bed capacity

CMS facility ID

555905

Care type

Nursing home

County

Alameda

Facility name

Serenethos Care Center

Street address

22822 MYRTLE STREET

City / state / ZIP

Hayward, CA 94541

Phone

(510) 537-4844

About this facility — Serenethos Care Center

Serenethos Care Center is a Medicare/Medicaid-certified skilled nursing facility in Hayward, California. It is licensed for 36 beds — well below the median for skilled nursing facilities in California (98 beds).

It is one of 60 senior care facilities in Hayward and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

Federal inspectors have cited Serenethos Care Center 69 times across 6 inspections in the last three years, including 7 food-safety citations; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on August 31, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

Facility background

What the public record shows.

Ownership & operator

Ownership type

For profit - Limited Liability company

Registered owners & officers

Serenethos Care Center, Llc

Direct owner · Operational control · Additional disclosable party — 100% stake — since 2018

Baldwin, Ronald

Direct owner · Operational control · Additional disclosable party — since 2018

Dickman Weston Group

Additional disclosable party — since 2019

Hansen Hunter Llc

Additional disclosable party — since 2019

Ng, Andrew

Governing body · Operational control · Additional disclosable party — since 2018

Xie, Qing

Direct owner · Additional disclosable party — since 2018

Regulatory standing

Licensed / certified since

2017-05-16

CMS overall rating

5 of 5 stars

Health deficiencies

3 at the last standard inspection

Federal fines

None on record

Last standard inspection

2025-06-20

Nurse staffing

4.0 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges

$473 per day (≈ $14,380/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.

Payer mix (resident days)

83% Medicaid · 14% Medicare · 4% private/other

Occupancy

89% (fiscal year 2023)

Vs. state median

8% below the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds

Medicare

Accepted

Medicaid

Accepted

Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-08-31. Facilities can submit a correction.

Inspection record

Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 7 food-safety citations on its three-year record — flagged below among the inspections.

2025-06-20Health inspection3 citations

F-0641

D · No harm found

Ensure each resident receives an accurate assessment.

Corrected 2025-07-15

F-0759

D · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-07-15

F-0801

E · No harm foundFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2025-07-15

2024-05-10Health inspection11 citations

F-0550

D · No harm found

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-06-06

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-06-06

F-0755

E · No harm found

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-06

F-0757

D · No harm found

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-06-06

F-0759

E · No harm found

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-06-06

F-0812

E · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-06-06

F-0867

E · No harm found

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-06-06

F-0880

E · No harm found

Provide and implement an infection prevention and control program.

Corrected 2024-06-06

F-0908

E · No harm found

Keep all essential equipment working safely.

Corrected 2024-06-06

F-0912

E · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2024-06-06

F-0925

E · No harm found

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-06-06

4 earlier / fire-safety inspections (55 citations)

2022-12-16Health inspection11 citations

F-0677

D · No harm found

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-02-09

F-0690

D · No harm found

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-02-09

F-0726

J · Immediate jeopardy

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-02-09

F-0800

J · Immediate jeopardyFood safety

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2023-02-09

F-0801

L · Immediate jeopardyFood safety

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2023-02-09

F-0802

F · No harm foundFood safety

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2023-02-09

F-0812

F · No harm foundFood safety

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-02-10

F-0814

F · No harm foundFood safety

Dispose of garbage and refuse properly.

Corrected 2023-02-10

F-0880

F · No harm found

Provide and implement an infection prevention and control program.

Corrected 2023-02-09

F-0908

F · No harm found

Keep all essential equipment working safely.

Corrected 2023-02-09

F-0912

B · No harm found

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2023-02-09

2025-06-20Fire-safety inspection12 citations

E-0004

F · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2025-07-02

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2025-07-07

E-0030

C · No harm found

List the names and contact information of those in the facility.

Corrected 2025-07-07

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2025-07-07

K-0161

D · No harm found

Use approved construction type or materials.

Corrected 2025-06-27

K-0291

C · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-07-07

K-0293

C · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2025-07-07

K-0341

C · No harm found

Install a fire alarm system that can be heard throughout the facility.

Corrected 2025-07-07

K-0342

D · No harm found

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-06-24

K-0353

F · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-07

K-0355

F · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-07-07

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2025-07-07

2024-05-10Fire-safety inspection19 citations

E-0015

F · No harm found

Address subsistence needs for staff and patients.

Corrected 2024-07-02

E-0026

F · No harm found

Establish roles under a Waiver declared by secretary.

Corrected 2024-07-02

E-0031

E · No harm found

Provide emergency officials' contact information.

Corrected 2024-07-02

E-0032

F · No harm found

Provide primary/alternate means for communication.

Corrected 2024-07-02

E-0037

F · No harm found

Establish staff and initial training requirements.

Corrected 2024-07-02

E-0039

F · No harm found

Conduct testing and exercise requirements.

Corrected 2024-07-02

K-0291

D · No harm found

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-07-02

K-0344

E · No harm found

Have an alternate power supply for its alarm system.

Corrected 2024-07-02

K-0345

F · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-02

K-0346

D · No harm found

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-07-02

K-0353

E · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-07-02

K-0354

D · No harm found

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-07-02

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2024-07-02

K-0362

D · No harm found

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-07-02

K-0363

E · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2024-07-02

K-0711

E · No harm found

Provide a written emergency evacuation plan.

Corrected 2024-07-02

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2024-07-02

K-0921

E · No harm found

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2024-07-02

K-0923

E · No harm found

Have proper medical gas storage and administration areas.

Corrected 2024-07-02

2022-12-16Fire-safety inspection13 citations

E-0004

D · No harm found

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-01-20

E-0015

D · No harm found

Address subsistence needs for staff and patients.

Corrected 2023-01-20

E-0030

D · No harm found

List the names and contact information of those in the facility.

Corrected 2023-01-20

E-0031

D · No harm found

Provide emergency officials' contact information.

Corrected 2023-01-20

E-0032

D · No harm found

Provide primary/alternate means for communication.

Corrected 2023-01-20

E-0039

D · No harm found

Conduct testing and exercise requirements.

Corrected 2023-01-20

K-0293

D · No harm found

Have properly located and lighted "Exit" signs.

Corrected 2023-01-20

K-0345

D · No harm found

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-01-20

K-0353

D · No harm found

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-20

K-0355

D · No harm found

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-01-20

K-0363

F · No harm found

Install corridor and hallway doors that block smoke.

Corrected 2023-01-20

K-0712

F · No harm found

Have simulated fire drills held at unexpected times.

Corrected 2023-01-20

K-0923

D · No harm found

Have proper medical gas storage and administration areas.

Corrected 2023-01-20

Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555905.

Inside your report

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Ownership & corporate history

Primary tier

Prior operators & transfers

Corporate network & affiliates

Owners' other facilities

· · 2 more

Inspection citations — last 5 years

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The 69 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

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Active civil suits

Federal dockets

CDC infection data

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Original records

Sources we pull for this facility.

Source

CMS Nursing Home Compare

data.cms.gov Provider Data Catalog

Last verified 2026-08-31

Source

Secretary of State filings

Entity & officer search

Pulled when a report is ordered

Source

PACER federal dockets

pacer.uscourts.gov

Pulled when a report is ordered