Senior Home Review
Home›Browse›California›Walnut Creek›Shadelands Post Acute
Nursing homeFAID #13903

Shadelands Post Acute

2765 MITCHELL DR, WALNUT CREEK, CA, 94598
(925) 296-5547
59 licensed beds

CMS rates Shadelands Post Acute 4 out of 5 overall. Federal inspectors issued 42 citations across 8 inspections in the last three years, with no federal fines. Listing last updated 2026-11-06.

★★★★★4/5CMS Five-Star overall3/5 health inspections2/5 staffing5/5 quality measuresSource: CMS Care Compare

Generate this report

Delivered within 24–48 hours
What we can show you for free.
Bed capacity
59
CMS facility ID
555926
Care type
Nursing home
County
Contra Costa
Facility name
Shadelands Post Acute
Street address
2765 MITCHELL DR
City / state / ZIP
Walnut Creek, CA 94598
Phone
(925) 296-5547

Shadelands Post Acute is a Medicare/Medicaid-certified skilled nursing facility in Walnut Creek, California. It is licensed for 59 beds — below the median for skilled nursing facilities in California (98 beds).

It is one of 85 senior care facilities in Walnut Creek and 1,165 skilled nursing facilities across California. Families comparing options should weigh inspection history, ownership record, and litigation — not just the tour — before deciding.

It is listed as part of Pacs Group, a group of 277 facilities on this site.

Federal inspectors have cited Shadelands Post Acute 42 times across 8 inspections in the last three years, including 1 food-safety citation; no federal fines are on record. Every citation is listed, dated, and graded in the inspection record below.

This listing draws on federal CMS Nursing Home Compare records, and was last updated on November 6, 2026. Background reports are compiled from primary sources — state inspection files, federal CMS data, corporate registrations, and court records — at the time of order.

What the public record shows.

Ownership & operator

Parent company
Pacs Group
Ownership type
For profit - Limited Liability company

Registered owners & officers

Apt, Frederick
Officer — since 2021
Bills, Craig
Managing employee · Operational control — since 2022
Hancock, Mark
Officer — since 2021
Mitchell, John
Officer — since 2021
Murray, Jason
Officer — since 2021

Regulatory standing

Federal court records
6 naming its parent company — view the cases (a listed case is not a finding of wrongdoing)
Licensed / certified since
2022-07-29
CMS overall rating
4 of 5 stars
Health deficiencies
13 at the last standard inspection
Federal fines
None on record
Last standard inspection
2026-05-14
Nurse staffing
4.3 hours per resident per day

Cost & payer profile (FY2023 cost report)

Average billed charges
$1,473 per day (≈ $44,780/month). Private-pay prices typically track billed charges; Medicare and Medicaid pay set rates.
Payer mix (resident days)
0% Medicaid · 99% Medicare · 1% private/other
Occupancy
95% (fiscal year 2023)
Vs. state median
187% above the CA median of $514/day — full state cost breakdown

Services & coverage

Licensed beds
59
Medicare
Accepted
Medicaid
Accepted
Compiled from CMS Nursing Home Compare; owners/officers from the CMS Ownership dataset; cost & occupancy from the facility's own CMS cost report · last verified 2026-11-06. Facilities can submit a correction.
Every citation, dated and graded.

Kitchen & food safety

Federal surveyors inspect the kitchen at every standard visit. This facility has 1 food-safety citation on its three-year record — flagged below among the inspections.
2026-05-14Health inspection12 citations
F-0552
D · No harm found
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2026-06-04
F-0689
E · No harm found
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-06-04
F-0697
D · No harm found
Provide safe, appropriate pain management for a resident who requires such services.
Corrected 2026-06-04
F-0755
D · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-04
F-0759
D · No harm found
Ensure medication error rates are not 5 percent or greater.
Corrected 2026-06-04
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2026-06-04
F-0801
D · No harm foundFood safety
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2026-06-04
F-0847
D · No harm found
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected 2026-06-04
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2026-06-04
F-0881
E · No harm found
Implement a program that monitors antibiotic use.
Corrected 2026-06-04
F-0883
E · No harm found
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2026-06-04
F-0908
D · No harm found
Keep all essential equipment working safely.
Corrected 2026-06-04
2026-05-07Health inspectionComplaint-triggered2 citations
F-0755
E · No harm foundFrom a complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2026-06-24
F-0836
F · No harm foundFrom a complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected 2026-06-24
5 earlier / fire-safety inspections (28 citations)
2024-08-01Health inspection5 citations
F-0583
E · No harm found
Keep residents' personal and medical records private and confidential.
Corrected 2024-09-01
F-0755
E · No harm found
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-01
F-0758
D · No harm found
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2024-09-01
F-0761
D · No harm found
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-01
F-0880
E · No harm found
Provide and implement an infection prevention and control program.
Corrected 2024-09-01
2023-10-19Health inspectionComplaint-triggered2 citations
F-0623
E · No harm foundFrom a complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected 2023-10-31
F-0655
E · No harm foundFrom a complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected 2023-10-31
2026-05-14Fire-safety inspection6 citations
K-0211
D · No harm found
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Corrected 2026-05-20
K-0223
D · No harm found
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2026-05-24
K-0324
D · No harm found
Provide properly protected cooking facilities.
Corrected 2026-05-22
K-0345
C · No harm found
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2026-05-22
K-0374
F · No harm found
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2026-05-20
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2026-05-26
2024-08-01Fire-safety inspection11 citations
E-0007
F · No harm found
Address patient/client population and determine types of services needed.
Corrected 2024-09-07
E-0024
F · No harm found
Establish policies and procedures for volunteers.
Corrected 2024-09-07
E-0039
F · No harm found
Conduct testing and exercise requirements.
Corrected 2024-09-07
K-0347
F · No harm found
Properly provide smoke detection systems in areas open to corridors.
Corrected 2024-09-07
K-0353
F · No harm found
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-07
K-0363
D · No harm found
Install corridor and hallway doors that block smoke.
Corrected 2024-09-07
K-0712
F · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2024-09-07
K-0914
F · No harm found
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-09-07
K-0918
F · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-09-07
K-0919
D · No harm found
Meet requirements for the use of electrical equipment.
Corrected 2024-09-07
K-0920
D · No harm found
Ensure proper usage of power strips and extension cords.
Corrected 2024-09-07
2022-07-13Fire-safety inspection4 citations
E-0006
D · No harm found
Conduct risk assessment and an All-Hazards approach.
Corrected 2022-07-29
K-0712
D · No harm found
Have simulated fire drills held at unexpected times.
Corrected 2022-07-29
K-0901
D · No harm found
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Corrected 2022-07-29
K-0918
D · No harm found
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-07-29
Citations and penalties from the CMS Provider Data Catalog (three-year survey window, refreshed monthly). Severity codes follow the federal scope/severity grid; “Immediate jeopardy” is the most serious grade CMS issues. CCN 555926.
How it compares in California.
Inspection citations, 3 years
42
More than 17% of nursing homes in the state
State median: 65
Federal fines, 3 years
$0
No federal fines on record
State median: $0
Nurse staffing, hours per resident per day
4.3
Higher than 55% of nursing homes in the state
State median: 4.3
Nursing staff turnover, annual
43%
Higher than 70% of nursing homes in the state
State median: 36%

Resident outcomes

On 5 federal quality measures, this facility does better than the California average on 1 and worse on 1. Differences within 10% of the average are shown as near average.

Short-stay residentsThis facilityStateUSCompared with state
Assessed and appropriately given the pneumococcal vaccine100.0%94.6%82.3%Near state average
Newly received an antipsychotic medication2.8%1.3%1.5%Worse than state
Were assessed and appropriately given the seasonal influenza vaccine97.6%93.1%80.1%Near state average
Were rehospitalized after a nursing home admission20.3%22.6%23.4%Near state average
Had an outpatient emergency department visit8.1%11.1%11.8%Better than state
Source: CMS MDS and Medicare claims quality measures, measure period 2025Q3-2026Q2. Averages are computed from all nursing homes reporting each measure.

Cited more than once

The same rule cited at separate inspections can point to a problem that wasn't fully fixed.

  • F-0755 3 inspections. Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  • K-0918 3 inspections. Have generator or other power source capable of supplying service within 10 seconds.
  • F-0761 2 inspections. Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  • F-0880 2 inspections. Provide and implement an infection prevention and control program.
  • K-0712 2 inspections. Have simulated fire drills held at unexpected times.
Where to check, and what's nearby.

Who to contact in California

  • Licensing: California Department of Public Health, Center for Health Care Quality, Licensing and Certification
  • File a complaint: 844-538-8766 · Online
  • Long-Term Care Ombudsman: 800-231-4024. A free advocate for residents and families.
  • Adult Protective Services: 833-401-0832. Some states send facility cases to licensing instead. In an emergency, call 911.
  • Eldercare Locator: 800-677-1116, a federal service for local aging help.

Nearest emergency hospitals

  • John Muir Medical Center - Walnut Creek Campus, about 1.7 miles. CMS rating 2 of 5.
  • Kaiser Foundation Hospital - Walnut Creek, about 3.4 miles. CMS rating 3 of 5.
  • John Muir Medical Center - Concord Campus, about 3.7 miles. CMS rating 4 of 5.
Source: CMS Hospital General Information. Straight-line distance.

Nearby facilities with inspection records

What unlocks when you order.

Ownership & corporate history

Primary tier
Prior operators & transfers
Corporate network & affiliates
,
Owners' other facilities
· · 2 more

Inspection citations — last 5 years

Locked
The 42 citations above are shown free. The report takes each one and explains it in plain English — what the tag requires, how serious the scope/severity grade really is, whether it recurred across surveys — plus the five-year pattern a single inspection can't show.

Civil & criminal lawsuits

Advanced tier only
Active civil suits
#
Federal dockets
CDC infection data
Unlock the full file
Citations, owner history, lawsuits — decoded into one PDF.
Sources we pull for this facility.
Source
CMS Nursing Home Compare
data.cms.gov Provider Data Catalog
Last verified 2026-11-06
Source
Secretary of State filings
Entity & officer search
Pulled when a report is ordered
Source
PACER federal dockets
pacer.uscourts.gov
Pulled when a report is ordered